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SpringHill Suites Houston Brookhollow

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Traveller (22)
Room & Suite (18)
Dining (12)
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Overview
  • Excellent40%
  • Very good35%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
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59
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5
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All reviewsindoor poolthe lobby breakfast areaoffice complexyogurtfront deskservice roadhot breakfasttexas shaped wafflesnice sizeroom was cleanpull out sofawet barthe loopwould stay here againworked finetwo nightsmorning breakfast
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11 - 15 of 146 reviews
Reviewed August 20, 2017

Stayed one night on while traveling on business. The hotel is going through a renovation but most of the rooms have already been done. So new that you can still smell the paint. Looks like all of the carpeting has been replaced. The lobby and...More

Thank John A
Reviewed July 23, 2017 via mobile

The hotel is quiet despite some remodeling being done on the 2nd floor we stayed on the 3 re floor and it's completely remodeled. The staff was friendly the rooms are a nice size with two TVs in the one we stayed in, rooms are...More

Thank Diana M
Response from TMIHospitality, Manager at SpringHill Suites Houston BrookhollowResponded July 31, 2017

Dear Diana M, Thank you for your amazing review! I am very happy you enjoyed our breakfast, pool, and rooms. It's great to hear that the hotel was quiet despite the remodeling going on. We would love to have you back again in the future!...More

Reviewed June 2, 2017

On our back from a Galveston to dallas,we stayed two nights at this quaint hotel.the reception staff is friendly n helpful.we had a family suite n we are indeed happy with the service n hospitality.we have no regrets booking this place

Thank AdiehardFoodlover
Response from TMIHospitality, Manager at SpringHill Suites Houston BrookhollowResponded June 21, 2017

Dear AdiehardFoodlover, Thank you so much for your review! We are happy you enjoyed your stay and that you found our staff to be friendly and helpful. Please come back and see us in the future! Best wishes, Jessica F. Assistant General Manager

Reviewed May 29, 2017 via mobile

I stay at Springhill suites often and checked reviews for this location before staying, however once we arrived we saw that this hotel is in need of an update. They location is horrible it's right in front of the freeway and around the hotels is...More

Thank carmenlQ896RO
Response from TMIHospitality1, Manager at SpringHill Suites Houston BrookhollowResponded May 30, 2017

Dear CarmenQ896RO, Thank you for your review of the SpringHill Suites Houston Brookhollow. I'm glad you found our staff to be friendly. However, I apologize that the rest of our hotel did not meet your expectations. I can imagine how disappointing that would be. Your...More

Reviewed May 25, 2017 via mobile

We had 5 rooms in the hotel-First let me tell you all the girls that work in the front desk suffering from a serious attitude problem,house keeping is poor and didn't vacuum the carpet clean the tub or the restrooms-after I complain few times I...More

Thank Nature W
Response from TMIHospitality1, Manager at SpringHill Suites Houston BrookhollowResponded May 26, 2017

Dear Nature W, Thank you for taking the time to review our hotel. We are sorry to hear about your experience. It is understanding how frustrating this must have been. Please be assured that we will look into your concerns and try to understand where...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (18)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Three floors. Ice only on first floor."
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"Top floor, backside."
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"Back side so no noise from the Loop."
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"There is even beer & snacks available for purchase."
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