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SpringHill Suites Houston Brookhollow

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SpringHill Suites Houston Brookhollow
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134 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Brookhollow
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Showing 124: English reviews
1 review
Reviewed 30 October 2015

I stayed at your hotel Oct 25-27, 2015. When I got in, Christine recognized me and said she had been after the hotel to send my cedar shoe trees since she called a while back to get my address. I'd left them there a couple of month's ago or so. When I returned to my room Monday night, Kelly had... More 

Helpful?
Thank Mark C
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Mark C, Thank you for the feedback regarding your stay with us at the SpringHill Suites Houston Brookhollow. We are happy you enjoyed your stay, and look forward to seeing you again very soon. Sincerely, Nato T. General Manager More 

North Richland Hills, Texas
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 October 2015

Centrally Located but right on the freeway. Nice size rooms, clean and has a few good amenities - free wifi, indoor pool, hot breakfast, etc. Worst part is getting in/out of their parking lot just because of it's location - that's not their fault but still is a bit of a negative for this particular location.

Helpful?
1 Thank daisyglory
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Daisyglory, Thank you for taking time to review us. I am happy to hear you enjoyed your room and the amenities we have to offer. However, I apologize for the location of our parking lot and for the inconvenience it caused. I hope that whether your travels bring you to Houston for business or leisure, you choose the SpringHill... More 

Level Contributor
221 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 18 October 2015 via mobile

Came into town for a birthday party for my 26 yo step daughter. Arrived at 1030pm Friday night. The front doors were locked. Dialed zero as the sign says but no one answered so we waited for about 5 minutes until a customer saw us and opened the door. About two minutes later Christie arrived who gave me the key.... More 

Helpful?
1 Thank RN4matix
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear RN4matix, Thank you for reviewing the SpringHill Suites Houston Brookhollow. It sounds like we really dropped the ball on your reservation, and for that I am very sorry. You counted on our hotel to have your special night set up and this communication did not make it to the individuals who needed to make it happen. Please accept our... More 

Nebraska
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 September 2015

The staff was very friendly and professional. The breakfast was good. The room was spacious and well kept. We had a very quiet stay - no complaints. Would stay here again. The price seemed reasonable given the type/condition of the hotel.

Helpful?
1 Thank Verybasic
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear VeryBasic, Thank you for taking the time to provide us with your feedback regarding the recent stay you had at the SpringHill Suites Houston Brookhollow. We are excited to know you had a good time, and we hope to see you again soon! Sincerely, Nato T. General Manager More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 September 2015 via mobile

Not sure if management changed, but this place has gone down hill very quickly. First, the front desk/check in staff are fantastic!! This is the sole reason I'm even giving this place a 3 now. I can get past the noisy A/C unit, small TV given the size of the room, the noise from the highway, but I just can't... More 

Helpful?
1 Thank CandaceandKarim
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear CandaceandKarim, Thank you for your review of the SpringHill Suites Houston Brookhollow. Your comments caught my attention as these are not typical for our hotel. I assure you guest feedback is taken seriously at this location and I would like to look into this matter further. Can you contact me with your information to ensure that this is addressed... More 

Decatur, Texas
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 September 2015

We were in Houston recently for an overnight stay to attend a cousin's 70th birthday party. This hotel offered us a great room at a reasonable price which included a delicious full breakfast. Every staff member we encountered was truly focused on stellar customer service. We would stay here again.

Helpful?
Thank elishajudah
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Elishajudah, Thank you so much for the great feedback regarding your experience here at the SpringHill Suites Houston Brookhollow. We are so happy you had a great stay. We look forward to seeing you again really soon. Best regards, Nato T. General Manager More 

Denton, Texas, United States
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 August 2015 via mobile

Stayed here for 2 nights on Thursday and Friday last week. We chose this bc of proximity to my relative's house. The cost was a little bit higher than expected given the age of the property. It had been given a facelift but you could tell that this was an older property that had received cosmetic work. The only elevator... More 

Helpful?
Thank XUXUXUXU
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear XUXUXUXU, Thank you for reviewing the SpringHill Suites Houston Brookhollow. I'm sorry to hear about the problems that you experienced while you were with us. I assure you that this is not normal for our hotel and will be addressed with my staff to keep it from happening again. I hope that you will reconsider and allow us another... More 

Austin, Texas, United States
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 15 August 2015 via mobile

Stayed a week here while business and enjoyed the hotel. Room was always clean, breakfast was good, and being able to use a gym and swimming pool worked out really nice. The hotel was hardly busy and quiet. There is not a charge for parking here, where I have seen it as a high as $16 dollars a day at... More 

Helpful?
Thank Netza G
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Netza G, Thank you for taking time out of your day to review the SpringHill Suites Houston Brookhollow. We are happy that you were able to relax while still being right in the middle of everything you needed in the Houston area. We hope to see you again when your business brings you to Houston. Sincerely, Nato T. General... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2015 via mobile

I travel to Houston frequently for work and this is my hotel of choice. It's quiet and clean. The construction is annoying, but it really only adds a few minutes to my morning commute. The staff is courteous and I feel safe staying here. Always a pleasure!

Helpful?
Thank amw117
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Amw117, Thank you for being so kind as to leave your feedback regarding the recent stay you had at the SpringHill Suites Houston Brookhollow. We are so happy that you really enjoy staying with us and that you feel safe here. I am really hopeful that the next time you are in the Houston area, you will choose to... More 

Central Texas
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 June 2015

I booked a block of rooms at this hotel for our youth's robotics team and the parents and mentors. At first everyone griped because the hotel was 10 miles from the convention center, but the rooms were spotless and the customer service was outstanding. Everyone in our group was very happy with the hotel, and we will definitely consider booking... More 

Helpful?
Thank DFrazee
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear DFrazee, I wanted to thank you so much for the very kind words, and for taking time to leave us your feedback regarding your recent stay with us here at the SpringHill Suites Houston Brookhollow. We are so excited that you had a great time, and we also look forward to your next trip to the Houston area. Kind... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The SpringHill Suites Houston Brookhollow hotel is located in Northwest Houston, TX. Offering guests free WiFi and complimentary hot breakfast daily, our Marriott hotel provides travelers with plenty of space and modern conveniences that make business and leisure travel more enjoyable. Located just outside of Downtown Houston, many of the area attractions and destinations are within a short drive from our Brookhollow Area hotel. ... more   less 

Additional Information about SpringHill Suites Houston Brookhollow

Address: 2750 North Loop W, Houston, TX 77092-8904
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $122 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Brookhollow 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Springhill Suites Houston Brookhollow Hotel Houston
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Questions & Answers

Questions? Get answers from SpringHill Suites Houston Brookhollow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the third floor very quiet”
 of 5 bubbles 440larryw, 8 Apr 2016 | Read review
“Stay in back of hotel - not on highway side - somewhat noisy”
 of 5 bubbles whollows, 21 Feb 2016 | Read review
“I prefer top floor and corner rooms, which was accommodated.”
 of 5 bubbles r00sterc, 19 Feb 2016 | Read review
“Stay elsewhere”
 of 5 bubbles DennyCrashSmif, 13 Feb 2016 | Read review
“I usually opt for 2nd floor and above to avoid heavy foot traffic.”
 of 5 bubbles K4661SZjenniferc, 5 Jan 2015 | Read review
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