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SpringHill Suites Houston Brookhollow

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139 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Decatur, Texas
Reviewed 11 September 2015

We were in Houston recently for an overnight stay to attend a cousin's 70th birthday party. This hotel offered us a great room at a reasonable price which included a delicious full breakfast. Every staff member we encountered was truly focused on stellar customer service. We would stay here again.

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Helpful?
Thank elishajudah
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Elishajudah, Thank you so much for the great feedback regarding your experience here at the SpringHill Suites Houston Brookhollow. We are so happy you had a great stay. We look forward to seeing you again really soon. Best regards, Nato T. General Manager

Denton, Texas, United States
Reviewed 16 August 2015 via mobile

Stayed here for 2 nights on Thursday and Friday last week. We chose this bc of proximity to my relative's house. The cost was a little bit higher than expected given the age of the property. It had been given a facelift but you could tell that this was an older property that had received cosmetic work. The only elevator...

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Helpful?
Thank XUXUXUXU
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear XUXUXUXU, Thank you for reviewing the SpringHill Suites Houston Brookhollow. I'm sorry to hear about the problems that you experienced while you were with us. I assure you that this is not normal for our hotel and will be addressed with my staff to keep it from happening again. I hope that you will reconsider and allow us another...

Austin, Texas, United States
Reviewed 15 August 2015 via mobile

Stayed a week here while business and enjoyed the hotel. Room was always clean, breakfast was good, and being able to use a gym and swimming pool worked out really nice. The hotel was hardly busy and quiet. There is not a charge for parking here, where I have seen it as a high as $16 dollars a day at...

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Helpful?
Thank Netza G
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Netza G, Thank you for taking time out of your day to review the SpringHill Suites Houston Brookhollow. We are happy that you were able to relax while still being right in the middle of everything you needed in the Houston area. We hope to see you again when your business brings you to Houston. Sincerely, Nato T. General...

Reviewed 16 July 2015 via mobile

I travel to Houston frequently for work and this is my hotel of choice. It's quiet and clean. The construction is annoying, but it really only adds a few minutes to my morning commute. The staff is courteous and I feel safe staying here. Always a pleasure!

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Helpful?
Thank amw117
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Amw117, Thank you for being so kind as to leave your feedback regarding the recent stay you had at the SpringHill Suites Houston Brookhollow. We are so happy that you really enjoy staying with us and that you feel safe here. I am really hopeful that the next time you are in the Houston area, you will choose to...

Central Texas
Reviewed 30 June 2015

I booked a block of rooms at this hotel for our youth's robotics team and the parents and mentors. At first everyone griped because the hotel was 10 miles from the convention center, but the rooms were spotless and the customer service was outstanding. Everyone in our group was very happy with the hotel, and we will definitely consider booking...

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Helpful?
Thank DFrazee
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear DFrazee, I wanted to thank you so much for the very kind words, and for taking time to leave us your feedback regarding your recent stay with us here at the SpringHill Suites Houston Brookhollow. We are so excited that you had a great time, and we also look forward to your next trip to the Houston area. Kind...

Houston, Texas
Reviewed 16 June 2015

Good stay. Facility OK. Breakfast good but could have used a selection of fruit.; good for a one night stay. Would have appreciated a closet & chest of drawers. Front desk very well organized, courteous and helpful. Lots of luggage carts available.

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Helpful?
Thank Frank L
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Frank L, Thank you for taking time to leave us your feedback regarding your recent stay with us here in the SpringHill Suites Houston Brookhollow. We are very pleased to hear that you had a good stay and that the staff was organized and took care of your needs. We hope to see you again when you are in...

Reviewed 14 June 2015 via mobile

We just stayed at this hotel and had a nice stay. It was very clean. The staff was very helpful and friendly. The hot breakfast was good. Scrambled eggs, sausage, waffles, biscuits sand gravy, plus various toasts, yogurts, muffins, cereal etc. we would definitely stay there again.

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Helpful?
Thank amwhitfield
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Amwhitfield, Thank you very much for the kind words you left regarding your recent stay with us here at the SpringHill Suites Houston Brookhollow. We are very happy that you had a great time and hope to see you all again very soon. Sincerely, Nato T. General Manager

Wichita
Reviewed 10 June 2015

We stayed here for an over night stay before our cruise out of Galveston. The location is close to Walmart and other local restaraunts. It has a small lobby facing directly where breakfast is serve. The single elevator was slow (everyone was using it) and small. The valet cart took some maneuvering to move in and out of the elevator....

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Helpful?
Thank BigMomma888
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Charlene B, Thank you for commenting on your recent stay at the SpringHill Suites Houston Brookhollow. It is always our goal to provide impressive customer service, and I'm very sorry to read that we came up short. Your comments will be discussed with my staff right away to prevent future guests from having the same experience. We hope to...

Louisiana
Reviewed 24 March 2015

I was very happy with my recent weekend stay. Hotel is very clean-all areas, very trendy, excellent and friendly staff, and very comfortable clean rooms. There were no problems at all! I felt very clean at the hotel, including the pool and hot tub which was EXTREMELY clean, and well maintained. I will definitely return to this hotel. Thumbs up...

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Helpful?
1Thank VPNor
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear VPNor, Thank you for taking time to share your feedback regarding your stay with us here at the SpringHill Suites Houston Brookhollow. We are so thrilled to hear that you had a great time. Regards, Nato T. General Manager

Ohio
Reviewed 17 March 2015

Our family of 5 booked 2 rooms after a day at the zoo. The rooms were clean and spacious. The refrigerator was actually cold. We used the pool and hot tub, both of which were warm. Other people staying were using the outdoor grill on the pool patio. The location is right off I -610, convenient to most everything. There...

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Helpful?
Thank neyetowl
TMIHospitality, Manager at SpringHill Suites Houston Brookhollow, responded to this review

Dear Neyetowl, Thank you so much for sharing your feedback regarding the SpringHill Suites Houston Brookhollow. We are so happy to hear everyone was ensuring that your visit was a great one. We hope that you will stay with us again if you are in the Houston area. Sincerely, Nato T. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The SpringHill Suites Houston Brookhollow hotel is located in Northwest Houston, TX. Offering guests free WiFi and complimentary hot breakfast daily, our Marriott hotel provides travelers with plenty of space and modern conveniences that make business and leisure travel more enjoyable. Located just outside of Downtown Houston, many of the area attractions and destinations are within a short drive from our Brookhollow Area hotel. ... more   less 

Additional Information about SpringHill Suites Houston Brookhollow

Address: 2750 North Loop W, Houston, TX 77092-8904
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $117 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Brookhollow 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Springhill Suites Houston Brookhollow Hotel Houston
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Questions & Answers

Questions? Get answers from SpringHill Suites Houston Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room opposite the highway for less traffic noise.”
 of 5 bubbles mirmir523, 14 Feb 2017 | Read review
“BEST Queen Suite + Sofa bed for 2 families”
 of 5 bubbles , 14 Feb 2017 | Read review
“Rooms on the third floor very quiet”
 of 5 bubbles 440larryw, 8 Apr 2016 | Read review
“Stay in back of hotel - not on highway side - somewhat noisy”
 of 5 bubbles whollows, 21 Feb 2016 | Read review
“I prefer top floor and corner rooms, which was accommodated.”
 of 5 bubbles r00sterc, 19 Feb 2016 | Read review
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