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Courtyard Houston Hobby Airport

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166 Reviews from our TripAdvisor Community

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Showing 160: English reviews
El Dorado Hills, California
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 July 2016

I'll start with the positives - the people who work at the hotel are very nice and tried to help as much as they could under such horrific conditions...We stayed at this hotel twice within a 10 day period - once on our way to Costa Rica and once on our way back. The first time we booked a two... More 

Helpful?
1 Thank anneez
Florida
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 July 2016

Arrived via shuttle bus from airport. Driver was proficient and courteous. Hotel lobby looks like it has been rejuvenated on occasion. Arrived at first floor room to another condition. Sliding aluminum door was old and did not give the feeling of secure. Carpet was stained. Room was musty and felt like it was part of the flood. Fixtures were old... More 

Helpful?
Thank chris106Florida
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Chris, and thanks for taking the time to leave us your feedback! While I'm glad to hear that you enjoyed our updated lobby and Bistro I've very sorry that our guest rooms did not meet your expectations. You will be excited to hear that we are currently planning a full renovation of our rooms, so feedback like yours is... More 

Boise, Idaho
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 June 2016 via mobile

We stayed at the Courtyard both ways through Houston. It's a nice clean hotel with a really nice pool area. I left my necklace in the room the first time. They saved it for me when we came back the second time. It's so nice to have honest people in this sometimes shady world that we live in.

Helpful?
1 Thank Debbie Z
Beaumont, Texas
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 June 2016

There is an odd fencing arrangement in the front parking lot with gates. The gates didn't work nor did the fencing encompass the whole front lot. When asked if I could park in the back, closer to the back door and my room, I was told it was not recommended. Bed was very hard. Air didn't cool - if you... More 

Helpful?
Thank Shoesrchocolate
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for our comment. The fence was in process of being erected and due to heavy rains in the area, completion was delayed. We really appreciate your comments and have taken all your points into consideration. We strive to provide a wonderful experience for our guests. More 

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2016

Me and my family have stayed here for the last two weeks and the staff here is AMAZING. The staff was extremely kind and was great with my children. Carlton, Raheem and Brittney were the main reason why ive decided to stay here so long while im here on business. The hotel was pretty medicore but the service made up... More 

Helpful?
1 Thank kasperjessica83
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for your comments. We really enjoy seeing how we met the needs of our wonderful guests. I will be sure to forward your kudos to Carlton, Raheem and Brittney during our next team meeting. More 

Beaumont, Texas
Level Contributor
176 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 27 May 2016 via mobile

We stayed here the night before flying out of hobby. Hotel clean. The room was spacious for the 5 of us. Work out area was nice. They also have a pool and jacuzzi. The off site airport parking is just down the road from the hotel about 2 minutes away. There are plenty of places to eat around the hotel... More 

Helpful?
Thank docgary
Kansas City, Missouri
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 April 2016

We booked this room using Marriott points. Check in was chaos- there was one person at the front desk and she was doing several things at once. The carpet in the hallway is dirty and thin. The laminent in the elevator is peeling. The bathtub was dirty and the bathtowels are thin and scratchy. When we checked out the next... More 

Helpful?
Thank SherrieLyne
Chicago, Illinois
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 April 2016 via mobile

We stayed at this hotel after a late arriving flight. One of the reasons I wanted to stay at the hotel was because of the free shuttle from the airport. However, we waited for over a half hour at 11:30 PM at the airport for the shuttle because it was too small to transport everyone that was waiting to go... More 

Helpful?
Thank Allison H
Lauren N, Event Specialist at Courtyard Houston Hobby Airport, responded to this review

Thanks for taking the time to share your feedback, Allison! We're very sorry about the inconvenience you faced due to your wait time at the airport; we pride ourselves on keeping our call-to-curb time under 10 minutes, but every now and again thanks to delayed flights and the corresponding rush of arrivals we get swamped and have to make multiple... More 

Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 April 2016 via mobile

The room looked clean, the couch looked like 2 cushions were taken from a completely different couch . Walls looked freshly painted. The bathroom left much to be desired. Tub was so clogged, water was above my ankles.

Helpful?
Thank DarrenKyle
El Cajon, California
1 review
Reviewed 27 February 2016 via mobile

Overall room was nice, staff was nice and breakfast Buffett was typical. We had 3 days with luke warm water in the am, warmed up later in the day so we just switched out showers to the evening. No real restaurants in walking distance and the one that is located in the parking lot was probably one of the worst... More 

Helpful?
Thank Gjames63

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Modern hotel with convenient access to Houston Hobby Airport. We offer spacious guest rooms, complimentary breakfast and Wi-Fi. ... more   less 

Additional Information about Courtyard Houston Hobby Airport

Address: 9190 Gulf Freeway, Houston, TX 77017
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $102 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Hobby Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Hobby Airport Hotel Houston
Houston Marriott
Houston Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Hobby Airport staff and other travellers.
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Questions? Get answers from Courtyard Houston Hobby Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles scotd398, 23 Sep 2016 | Read review
“make your reservation through Marriott and also call the hotel directly with questions.”
 of 5 bubbles Bobaz1, 3 Aug 2016 | Read review
“Do not stay here. That's my best tip.”
 of 5 bubbles anneez, 23 Jul 2016 | Read review
“Try another property.”
 of 5 bubbles chris106Florida, 23 Jul 2016 | Read review
“Ask for Carlton or Raheem”
 of 5 bubbles kasperjessica83, 28 May 2016 | Read review
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