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Courtyard Houston Hobby Airport

CourtyardUS$114*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Houston Hobby Airport
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173 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Louisiana
Reviewed 24 March 2015

Stayed here over the weekend and encountered many maintenance problems with the room. Shower not draining, toilet not flushing, a/c not working as well as it should, and fridge did not cool. No towels by pool or hot tub - dirty public areas. Hotel room was not clean - trash on floor, patio looked like a trash can had been...

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Helpful?
1Thank VPNor
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for your feedback. I am extremely disappointed that you had such an unpleasant experience at our property. I will definitely forward you comments to the appropriate manager to ensure that this never happens again. I am glad our Assistant General Manager was able to take care of you immediately during your stay. Thank you again for your comments,...

Indiana
Reviewed 15 March 2015

Courtyard Marriott always symbolized a hotel of special merit, beyond the average. Most include a wonderful breakfast buffet. Most have courteous staff who have a job position to serve their guests. We did have a viewless room which had a king sized bed. The normal soap, shampoo, cream rinse, and hand lotion were set out for our use. The room...

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1Thank memoryseeker
Reviewed 13 March 2015

The hotel is very close to Hobby airport so yes, it is convenient. The rooms were clean enough but small. The whole hotel is in need of a make-over. The hotel seems to be chronically under-staffed. The free shuttle to local restaurants is a joke unless you want to wait at least a half hour or so, so I'd recommend...

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Helpful?
Thank William642
Lauren N, Guest Services at Courtyard Houston Hobby Airport, responded to this review

Thanks for taking the time to share your feedback with us and the TripAdvisor community. Reviews such as yours are our most valuable tool for recognizing areas in which we're succeeding as well as those in which we can improve. As guest satisfaction is our top priority I am genuinely sorry to hear you had a less than perfect stay...

minneapolis
Reviewed 14 February 2015 via mobile

Do NOT stay at this hotel. I've travelled frequently and never experienced such horribly rude front desk attendants. They promise a free shuttle to and from the airport however after waiting two hours and too many phone calls to count, each time I was promised the van would be "there in five minutes, we promise" we had another hotel van...

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Helpful?
2Thank psychoboysmom
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for your comments. I am disappointed to read that you have such an unpleasant stay at our property. We do offer free shuttle service to and from the airport as well as surrounding areas within a three mile radius of the hotel. I sincerely apologize for the extended wait your experienced. We will review our shuttle schedule to...

Bay Area
Reviewed 10 February 2015

I frequently stay at Marriott Hotels so I was very disappointed in this one. Close to airport, free basic WiFi, clean and staff was friendly. Those are the only good things about this hotel. Do not stay here or at the sister property across the field without a rental car. There are no stores or restaurants within walking distance and...

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Helpful?
1Thank mstee1968
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you so much for your comments. I am truly sorry that we were not able to meet your expectations during your stay. Our guest’s needs are our first priority and by us not having water available to you, we have fallen short of our goal. Please accept our sincerest apology for the inconvenience that we have caused you.

Minneapolis, Minnesota
Reviewed 3 February 2015

I usually like Courtyard Marriotts but not this one. I called the hotel when we arrived and they said the shuttle was on its way. The website says it is minutes away from the airport, well after 45 minutes of waiting, still no shuttle. So I called again, was told the shuttle was on its way, after 10 minutes of...

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Helpful?
Thank simonpowered
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Houston Hobby Airport with us. One of our key priorities is to provide the highest level of friendly and courteous service. I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your expectations. Please rest...

Corpus Christi, Texas
Reviewed 22 January 2015

as a platinum member I made reservations for 4 people and wanted to use one of their meeting rooms for 3 hours in the a.m. I confirmed that neither of the rooms were booked and was told regardless of length of use they needed to charge me rack rate which was almost the same cost of the rooms that I...

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1Thank L G L
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

I am so sorry that we weren't able to accommodate your needs for meeting space. Unfortunately, this is a paid space that all our guests pay for. We work very hard to accommodate our guest needs and I am sorry we did not meet your expectation.

Oklahoma City, Oklahoma
Reviewed 21 January 2015

I arrived late at night after mechanical problems diverted me from my original destination. The airline gave me a room at the Courtyard by Marriott, and I had an early departure. So my review is basically check in: courteous; good cleanliness; significant highway noise on the side next to I-45; comfortable bed, plenty of pillows; complementary toothbrush, shampoo, and mouthwash...

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Helpful?
Thank Mahoney-OKC
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you so much for your positive review. We are diligent in providing seamless service to our guest no matter what. We hope to see you soon in your next travel endeavors to Houston

Austin, Texas
Reviewed 10 January 2015

I stayed over a weekend for just over $100 per night including outrageous 17% room tax. The room was clean, well decorated, nice big screen tv, an the bath had a great relaxing shower. Internet was free and a little slow. Check in and out eas easy and the staff was pleasant. I had breakfast in the restaurant/bar and the...

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Helpful?
Thank Jim J
Reviewed 3 December 2014

A convenient location with fine amenities and helpful staffing. A nice easy eatery on the site with reasonable pricing and offerings. Rooms are clean and the bed is great! The airport shuttle and use for rental car return was excellent.

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Helpful?
Thank Coleman P

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel with convenient access to Houston Hobby Airport. We offer spacious guest rooms, complimentary breakfast and Wi-Fi. ... more   less 

Additional Information about Courtyard Houston Hobby Airport

Address: 9190 Gulf Freeway, Houston, TX 77017-7009
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $130 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Hobby Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Hobby Airport Hotel Houston
Houston Marriott
Houston Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Hobby Airport staff and other travellers.
2 questions
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Questions? Get answers from Courtyard Houston Hobby Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
scotd398, 23 Sep 2016 | Read review
“make your reservation through Marriott and also call the hotel directly with questions.”
Bobaz1, 3 Aug 2016 | Read review
“Do not stay here. That's my best tip.”
anneez, 23 Jul 2016 | Read review
“Try another property.”
chris106Florida, 23 Jul 2016 | Read review
“Ask for Carlton or Raheem”
kasperjessica83, 28 May 2016 | Read review
5 of 5
Courtyard
US$114* /night
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TripAdvisorUS$114
Booking.comUS$114
Hotwire.comUS$114
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Prices are for 1 room, 2 adults
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