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Hampton Inn Houston Northwest

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#88 of 499 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston Northwest
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245 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Georgetown, Texas
Reviewed 3 days ago NEW

The staff is nice and friendly. AC didn't work, had to move rooms. The next room had flies and the bathtub needed repair. Also, the mattresses were really old. I really wouldn't recommend staying here.

Review collected in partnership with Hampton
Thank kathrynsI7664AS
Long Valley, New Jersey
Reviewed 8 January 2017 via mobile

Rarely a fan of limited service hotels, Hampton Inn was close to to my meeting in Cypress so why not? Quick check in and very polite front desk staff. Location next to IHOP so if you need a quick bite, no problem. Room was functional and clean. No complaints at all.

Thank TexKeystone
About Hotel's Favourite Review
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings TexKeystone, Thank you for taking the time to leave your comments on TripAdvisor.com. I am glad you enjoyed your stay, however our goal will be to "wow" you a little better with our "Hamptonality" the next time you come around! Sincerely, Matt Matthew McCaughey General Manager

Refugio, United States
Reviewed 5 days ago NEW

Traveling through Houston meeting friends at local restaurant we invited them back to our hotel after the meal. We were surprised to receive ice and free sodas by the pool to mix with our drinks. Being Valentine's weekend I ordered the wine and chocolates to be left in our room very nice selection of wine and chocolates great and friendly...

Review collected in partnership with Hampton
Thank Lenny A
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Lenny A, I hope you had a wonderful Valentine's Day! I am happy to hear you and your guests had a good time here at the Hampton Inn Northwest - I hope you stay with us again next time you are traveling through the great city of Houston! Take care! Matt ___________________________ Matthew McCaughey | General Manager Hampton by...

Ashburn, Virginia
Reviewed 1 week ago NEW

Friendly and professional staff, microwave, fridge and breakfast on the house. excellent location for what I wanted to accomplish. This was a personal trip. I had to visit someone in Cypress and someone else in Houston. This location worked out perfectly. The breakfast was generous in the morning. I particularly liked the fridge and microwave oven in the room. Friendly...

Thank FoodieFrom20147
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hi there FoodieFrom20147, Thank you for taking the time to write a review on TripAdvisor. I am very happy you had a good experience here with us, and I am super happy that Amanda was able to take care of you! I hope you come back to us soon so you can continue to experience our "Hamptonality!" Sincerely, Matt ______________________________...

Spring Branch, TX, United States
Reviewed 1 week ago NEW

Was a non-refundable rate because of the Super Bowl. First room the TV did not work. The second room the air didn't work. Went back to the first room. Never made an effort regarding the 100% satisfaction guarantee and refund. Will look for another facility next time.

Review collected in partnership with Hampton
Thank Claude W
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Claude, Allow me to apologize to you again for the shortcomings that you experienced on your 1st night here. I hope the rest of your week with us went well. We spoke briefly about this while you were here - however, I want to again express that the issues you experienced were remedied and this will not happen again....

North Carolina
Reviewed 1 week ago

Hotel is pretty nice right along highway. I like the room setup its pretty large and large bathroom, only down side is the 32' tv is hard to see from where the bed is. A strain on my eyes. The combined bedroom and living room is great for the large area.

Thank Coolhandluke87
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Coolhandluke87, Thank you for taking the time to review us and thank you for the feedback. I am glad you liked our Whirlpool Suite - and I am certain that we will soon be able to remedy the TV issue! See ya next time! Matt

Dallas, Texas
Reviewed 10 January 2017

This hotel is at the corner of two extremely busy roads. The traffic noise is nonstop and loud. The only saving grace was the in-room heating unit because it was even louder. The hotel is quite old and needs a complete interior update. The room was clean and the front desk staff were friendly. The hotel served its purpose for...

Thank JGPowers
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello JGPowers, Thank you for taking the time to review us. I am glad you found the hotel to be clean and our staff friendly, but with that said, I hope you give us another chance to win you over with our "Hamptonality!" We wont be able to change the traffic in our great city of Houston, but we most...

Macon, Georgia
Reviewed 21 December 2016

The staff was so friendly and helpful. Room access was perfect. We loved our stay! We lacked for nothing. The staff bent over backwards to make sure we had everything we needed. If we ever have the opportunity to stay in Houston again, we will definitely stay here!

Review collected in partnership with Hampton
Thank 156connied
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Happy Holidays to you! Thank you, 156connied, for leaving such a great review! Sounds like you were able to experience our "Hamptonality!" When you do return to Houston, we expect to see you here!!! Sincerely, Matthew McCaughey General Manager

Atlanta, Georgia
Reviewed 15 December 2016

My husband and I have been travelling for work and are always on the lookout for the next Hampton Inn to stay at. It is our favorite inn. That being said, once you are known for providing excellent service, it is sometimes difficult to top yourself. This was not the case for our stay tonight. From the moment we checked...

Thank kdgeske
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear kdgeske, Thank you so very much for taking the time to share your experience. Making you happy makes us happy! Very, very happy! Until you are able to visit us again, I hope you experience this level of "Hamptonality" at every Hilton property you visit! Happy Holidays to you and your family! Matthew McCaughey General Manager

Napoleonville, United States
Reviewed 14 November 2016

This was the Best Stay I have had. The staff and facility was Outstanding in every respect. The facility was well maintained and the entire staff professional, courteous and friendly. Will return to this facility again!!!

Review collected in partnership with Hampton
Thank Darwin H
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Darwin H, Thank you so very much for taking the time to write such a wonderful review about our team and hotel! I am very happy to hear that your stay was so excellent! We always strive to provide the best experience possible for each guest, and I am so very happy the you were able to experience the...

26 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (26)
Dining (4)
Hotel & Grounds (5)
Bathroom (4)
Pool/Beach Area (2)
Room/Suite (8)
Other (3)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Northwest is conveniently located at Hwy 290 and FM 1960. Area attractions include picnic facilities, great shopping, horse racing, sporting events, beautiful homes and gardens, planetarium, cultural activities, and museums. Within 1 mile you can dine at IHOP, Denny's, Kettle Restaurant, or Luby's Cafeteria. We feature 62 rooms, including two whirlpool suites, interior corridor entrances, King Deluxe rooms with in-room Jacuzzi®, non-smoking floors, and complimentary use of 24-hour fitness facility. Each room and the lobby have been tastefully decorated by an interior designer. Amenities include complimentary continental breakfast bar, in-room coffee maker and hair dryer, and TV with cable. We also offer connecting rooms, cribs, and irons. Laundry/valet services are available for a nominal fee. Your satisfaction is 100% guaranteed! ... more   less 

Additional Information about Hampton Inn Houston Northwest

Address: 20035 Northwest Fwy, Houston, TX 77065-3911
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $118 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Northwest 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hotel Style:
#56 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Hampton Inn Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“115 was really great because we were next to the electrical room which meant no noisy neighbors!!”
 of 5 bubbles kdgeske, 15 Dec 2016 | Read review
“Springhill is on the other side of the freeway”
 of 5 bubbles BirthdayGirl1981, 6 Jun 2016 | Read review
“I really can't say. All the rooms seem fine.”
 of 5 bubbles robertlU747YS, 18 Apr 2016 | Read review
“rooms that face Memorial Park greenery”
 of 5 bubbles 932joanm, 14 Jan 2016 | Read review
“Ask to be at the back of the property and you will not hear any freeway noise.”
 of 5 bubbles tekoahc, 17 Nov 2015 | Read review
5 of 5