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Hampton Inn Houston Northwest

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#83 of 500 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston Northwest
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236 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Reviewed 15 August 2016 via mobile

The hotel was very nice and clean. We throughly enjoyed the accommodations and amenities.the staff was courteous and friendly. Ricky made our stay very enjoyable, always smiling and helpful.they really make you feel welcome almost as you are at home. Good job!

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Helpful?
Thank connor216
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear Connor, I am very happy you enjoyed your stay and experienced our "Hamptonality!" Ricky just started with us and has been a wonderful additional to our team. Thank you for recognizing his efforts! We all hope you return to us soon! Sincerely, Matthew McCaughey General Manager

Los Angeles, California
Reviewed 12 August 2016

Really it was a wonderful staying in this Hotel. It's the second time to stayed in. Room service was excellent , breakfast and the lady doing it was wonderful and the most wonderful was Rana in front desk. She is really caring and trying to make all things comfortable for us. Me and my family liked the place because of...

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Helpful?
Thank sherrymaria2003
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Sherry Maria, I truly appreciate you taking the time to leave such nice comments about your experience here at our hotel. Our team, especially Rana and Yulleny, consistently exceed our guest's expectations with the level of service they provide! We want each guest to experience our "Hamptonality!" I do hope you visit us again and make it three times...

Dallas, Texas
Reviewed 5 August 2016

Rana is extremely professional and always provides exceptional customer service. I stay in a lot of different hotels for business travel and have never met someone more welcoming and accommodating from check in to check out.

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Helpful?
Thank luigipE2885DG
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings LuigipE2885DG, Thank you for taking the time to score our property and thank you for taking the time to recognize Rana! Rana is a fantastic team member always going above and beyond for all of our guests with her "Hamptonality!" I have shown this to her and you have made her day! I hope you continue to choose us...

Los Angeles, California
Reviewed 27 July 2016

I come to Houston periodically for business. Even though it would make more sense to stay in the city center given the nature of my work I always choose to stay here. As others have noted the GM Matt and his team are very friendly and exceptionally efficient. They have a way of making you feel at home and that...

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Helpful?
Thank realestateraquel
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings realestateraquel! I am very happy to hear that you experienced and enjoyed our "Hamptonality!" Our team always strives to make sure everyone enjoys a safe, clean, comfortable room along with a welcoming touch! My team and I look forward to your return so you may continue to experience our wonderful "Hamptonality!" Sincerely, Matt ____________________________ Matthew McCaughey | General Manager...

Mississippi
Reviewed 26 July 2016

The room was nice, but small. I feel like, with three of us, we should've had a bigger room, rather than the King Study. The service was good... the location is bad ... the breakfast was terrible ... the pool was nice.

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Helpful?
Thank sunstarr
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello sunstarr, Thank you for taking the time to review our hotel and thank you for your feedback. We take comments from our HHonor Members very seriously and we use them, positive or negative, to improve all aspects of our hotel and service standards. Come see us again next time you are in town! Sincerely, Matt ______________________________ Matthew McCaughey |...

Dallas, Texas
Reviewed 17 July 2016

This was a great hotel. The room was very clean and we had great customer service making the reservation and at check in. The bed was very comfortable. We will definitely return and recommend to this hotel to others.

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Helpful?
Thank 178mitzih
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello there 178mitzih, Thank you for the nice comments and great score! Come back to us soon! Sincerely, Matthew McCaughey | General Manager Hampton by Hilton –

Lafayette, Indiana
Reviewed 16 July 2016

I know a few others have mentioned the staff, but they really are very friendly. I met 4 different people at the desk during my stay, and they were all very friendly without feeling like they were faking it. The floor plan was just like other Hampton Inns as expected, and my room was very clean and comfortable.

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Thank btripvisor
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings btripvisor! I am very pleased that you had a good experience here at the Hampton NW. Our team is always trying to go the extra mile to make our guests feel welcomed and special! I hope you continue to experience our "Hamptonality" every time you visit! Best Regards! Matthew McCaughey | General Manager Hampton by Hilton Houston NW

San Antonio, Texas
Reviewed 16 July 2016

My wife and I stayed at this hotel because it was very near to her cousin's home. We were in the area and wanted to spend an evening visiting. The hotel was typical of most Hampton Inns we have stayed in around the state. Hampton is usually one of our first choices if we have a choice. It was clean...

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Helpful?
Thank woody346
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear woody346, Thank you for taking the time to write a review for us. I am very pleased you enjoyed your stay ad I am very pleased that you had good interactions with our team. Next time you are here, I hope we can "WOW" you even more so we can get all 5 STARS from you next time! Sincerely,...

Chicago, United States
Reviewed 11 July 2016

The rooms in this hotel were very comfortable and spacious. The pool looked very nice, although I did not have time to use it. The breakfast was delicious and there were choices I don't normally find at these complimentary breakfasts (Western omelette). The staff were super friendly and accommodating. The helped me sign up for the HHonors program, helped us...

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Helpful?
Thank Michael J
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greeting Michael J, Thank you for taking the time to fill out a review for our property! You comments are wonderful and I have shared them with our staff. I am very happy that you signed up for our Hilton HHonors Loyalty Program. The program is one of the best and I know you will see the benefits right away!...

Pittsburgh, Pennsylvania
Reviewed 1 July 2016

I stayed at the Hampton Inn Houston NW Hotel during a short 2-night business trip. It was conveniently located to the medical office I was visiting and there are many restaurants and retail stores nearby. Unfortunately, due to the suburban location it is not really walkable to any of the nearby stores and eateries. The hotel is located just off...

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Helpful?
1Thank Stephen Robert S
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Stephen! Thank you for taking the time to fill out a survey . I am thrilled you enjoyed your stay! I hope you return to us soon so you may continue to experience our "Hamptonality!" Sincerely, Matthew McCaughey General Manager Hampton Inn Houston Northwest matthew.mccaughey@hilton.com

27 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Northwest is conveniently located at Hwy 290 and FM 1960. Area attractions include picnic facilities, great shopping, horse racing, sporting events, beautiful homes and gardens, planetarium, cultural activities, and museums. Within 1 mile you can dine at IHOP, Denny's, Kettle Restaurant, or Luby's Cafeteria. We feature 62 rooms, including two whirlpool suites, interior corridor entrances, King Deluxe rooms with in-room Jacuzzi®, non-smoking floors, and complimentary use of 24-hour fitness facility. Each room and the lobby have been tastefully decorated by an interior designer. Amenities include complimentary continental breakfast bar, in-room coffee maker and hair dryer, and TV with cable. We also offer connecting rooms, cribs, and irons. Laundry/valet services are available for a nominal fee. Your satisfaction is 100% guaranteed! ... more   less 

Additional Information about Hampton Inn Houston Northwest

Address: 20035 Northwest Fwy, Houston, TX 77065-3911
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $131 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Northwest 2.5*
Number of rooms: 62
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Also Known As:
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hotel Style:
#56 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Hampton Inn Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask to be at the back of the property and you will not hear any freeway noise.”
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“Get the back of the hotel as far from 290, 6, & 1960 as it will be quieter.”
 of 5 bubbles melissar721, 30 Aug 2015 | Read review
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