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Sheraton Houston West

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Traveller (75)
Room & Suite (33)
Dining (13)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“club level”(13 reviews)
“double doors”(6 reviews)
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What's included
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Conveniently located on Clay Road, just east of Sam Houston Beltway (8), and between Katy Freeway (I-10) and the Northwest Freeway (290).
Offers from Sheraton Houston West
Special Offer: Save up to 20% in TX!
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Location and contact
11191 Clay Rd, Houston, TX 77041-5576
Hotel website
27.7 km to George Bush Intercontinental Airport
25 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (327)
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Traveller rating
171
79
37
6
12
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171
79
37
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12
Show reviews that mention
All reviewsclub leveldouble doorslobby ambassadorfront deskwest siderestaurant servicefifth floorshuttle service isexceptional staffnice hotelbusiness tripthe entire staffcomfortable bedsenergy corridorfree weightsworkout roomgreat customer service
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1 - 5 of 305 reviews
Reviewed 4 days ago via mobile

The front desk at the hotel is awesome the team there works very hard to make sure you’re stay is the best, Chawania and Lisa Take so much worries out of your stay Thanks guys. Wish all hotels had a front desk team that were...More

1  Thank jaylanca
Response from Donald H, General Manager at Sheraton Houston WestResponded 2 days ago

Dear Jaylanca, Thank you for all of your stays with us and taking the time to leave positive feedback. We also thank you for recognizing our superstars Lisa and Chawania. Our team is fully committed to delivering the highest level of experiential service to our...More

Hotel's Favourite
Reviewed May 30, 2018

I have stayed here at least a 6 times in the last two years. The hotel is well located for easy access to major toll roads and other highways. The hotel is also quiet considering rush hour traffic. The staff are very welcoming and very...More

1  Thank michaelcanada
Response from Donald H, General Manager at Sheraton Houston WestResponded June 10, 2018

Dear Michaelcanada, We truly appreciate your feedback and it has been a pleasure to see you throughout the years. The hotel is certainly conveniently located near Memorial City Mall, City Centre, and Houston's major toll roads. We find that many guests share the same feedback...More

Reviewed 1 week ago

Location was awesome to my office. Customer service was great. My shuttle driver SK was super. Once I started telling him address , he new exactly where I needed to go and even said my company name . A little disappointed with "in room dinning"....More

Thank Karen P
Response from Donald H, General Manager at Sheraton Houston WestResponded 2 days ago

Dear Karen P, Thank you for your recent say with us and taking the time to leave feedback. We are glad to hear the hotel is a convenient location to your office. I will gladly pass along your comments to our superstar SK and our...More

Reviewed 1 week ago

My air went out in my home a/c people could not come out to the next day. This Sheraton is right around the corner from me so I drove over to see if I could get a room. I was hot brother and frustrated the...More

Thank Caprice C
Response from Donald H, General Manager at Sheraton Houston WestResponded 1 week ago

Dear Caprice C, Thank you for sharing your kind words regarding your recent stay with us here at Sheraton Houston West. I am delighted to hear that I was able to make your day. We are very glad you enjoyed our clean rooms. I will...More

Reviewed 1 week ago

I stayed two nights in Sheraton and was able to book in short notice and had amazing customer service from the start to the end. My check in and out was effortless and I can't wait to repeat the stay here. Thank you to all...More

Thank Cecille C
Response from Donald H, General Manager at Sheraton Houston WestResponded 1 week ago

Dear Cecille C, We thank you for your stay with us. Our team is so pleased to read that you enjoyed the quality of the service. It was a pleasure of ours to help and accommodate all of your needs. I am so glad to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$86 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$86 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (75)
Room & Suite (33)
Dining (13)
Pool & Beach (4)
Questions & Answers
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Kim S
February 6, 2018|
AnswerShow all 2 answers
Response from Diveshack0674 | Reviewed this property |
I believe it is.
0
Votes
Room Tips
"not facing the highway."
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"Club floors"
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"Rooms close to the elevator can be a bit noisy"
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"i got one of the higher floors as a preferred guest. If you are a smoker you might want to be on a lower..."
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