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Sheraton Houston West

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Traveller (75)
Room & Suite (40)
Dining (13)
Overview
Hotel website
11191 Clay Rd, Houston, TX 77041-5576 See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Sheraton Houston West
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Hotel deals
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (358)
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Traveller rating
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All reviews double doors front desk west side club floor exceptional staff nice hotel business trip the shuttle driver comfortable beds early check complimentary breakfast the entire staff a wonderful stay staying at this hotel business traveler room was large great customer service
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21 - 25 of 336 reviews
Reviewed August 16, 2018 via mobile

Van Lam, Front Desk Agent, was extremely helpful in helping book a visit to CityCentre while I was waiting for my flight. Staff is so warming and welcoming. Polite. Best service I have ever received. Thank you!More

Thank Colleen P
Response from Donald H, General Manager at Sheraton Houston WestResponded August 18, 2018

Dear Colleen P, Thank you for staying with us! I am happy to hear I was able to accommodate transportation for you to CityCentre. Our Sheraton shuttle service takes our guests anywhere within 5 miles of the hotel. Sheraton Houston West is located close to...More

Reviewed August 16, 2018

Everyone is so courteous and helpful. Especially Van Lam! So really help me joining SPG and to maximize points I earn during my stays at the Sheraton! Thank you very much! Really great coffee also. Not hotel coffee, but Starbucks drip brewed.More

Thank Keith N
Response from Donald H, General Manager at Sheraton Houston WestResponded August 18, 2018

Dear Keith N, Thank you for your stay with us! It was a pleasure to meet you. It is an honor to have you apart of our SPG Loyalty Program - we have now officially merged with Marriott & Ritz-Carlton Rewards. Now you are officially...More

Reviewed August 16, 2018 via mobile

We had booked the hotel for 4 day stay and we was so glad we did Van Lam at the front desk was great she helped right away greeted us with a smile and helped us out with making our stay great the entire stay...More

Thank mikewhite6
Response from Donald H, General Manager at Sheraton Houston WestResponded August 18, 2018

Dear Mikewhite6, We thank you for your stay and leaving positive feedback. It was a pleasure to meet you and your family. Our team at Sheraton Houston West are dedicated to accommodating all of our guests. It is delightful to hear that you enjoyed the...More

Reviewed August 10, 2018 via mobile

The staff was very courteous, especially Van Lam at the front desk, she greeted us with a warm smile and made us feel very welcome. She was also very helpful when telling us about the area and hotel. The place was very clean. I would...More

1  Thank Elise W
Response from Donald H, General Manager at Sheraton Houston WestResponded August 12, 2018

Dear Elise W, We thank you for your stay and taking the time to leave positive feedback. We are so pleased to hear that you enjoyed your stay with us. It was a pleasure assisting you with all of your needs. I truly hope you...More

Reviewed August 9, 2018

Sheraton is conveniently located so it worked extremely well for a 3 day trip where I had to complete lot of errands. The ample parking space around the hotel is a great blessing. The staff welcome warmly and Van Lam was very courteous and helpful.More

1  Thank Mahesh R
Response from Donald H, General Manager at Sheraton Houston WestResponded August 10, 2018

Dear Mahesh R, It is our greatest pleasure to have you and your family here with us at Sheraton Houston West. Thank you for choosing our hotel. I very much appreciate you taking your time to share your unforgettable stay with us and other travelers....More

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About
Description
Conveniently located on Clay Road, just east of Sam Houston Beltway (8), and between Katy Freeway (I-10) and the Northwest Freeway (290). Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
158
Price range
US$126 - US$414 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Houston West Hotel Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
158
Price range
US$126 - US$414 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Houston West Hotel Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Photos
Traveller (75)
Room & Suite (40)
Dining (13)
Pool & Beach (4)
Location
Full view
Contact
11191 Clay Rd, Houston, TX 77041-5576
Getting there
George Bush Intercontinental Airport28 km
Hobby Airport34 km
See all nearby hotels
Questions & Answers
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Kim S
February 6, 2018|
AnswerShow all 3 answers
Response from feriverar | Reviewed this property |
Yes it is open on weekends too!!!
0
Votes
Google Translation
Room Tips
"any rooms are good"
george_bacaoanu
3 weeks ago
Read review
"All the rooms are fine"
edizzi
Sep. 12, 2018
Read review
"I'm a Starwoods member so ask to see if they have any upgrades available."
409jimmyg
Aug. 16, 2018
Read review
"Private property filled with trees behind provides an excellent view from the room"
773maheshr
Aug. 9, 2018
Read review
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