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DoubleTree by Hilton Houston - Greenway Plaza

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#40 of 500 Hotels in Houston
Certificate of Excellence
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808 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Houston - Greenway Plaza
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Showing 782: English reviews
Tampa, Florida
Reviewed 15 April 2016

My group booked me into this hotel, and I am so very glad that they did. This property has great rooms, with great views, is well-maintained and up to date, has great meeting spaces and good options for dining. The staff are very customer-service oriented, and the hotel is conveniently located in the Greenway Plaza area. Upon arrival, a staff...

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Helpful?
Thank Russ A
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. I agree, this is an outstanding hotel with a team of employees dedicated to making every guest experience a memorable one. Thank you for taking the time to let us know how we are doing. We look forward to your return. Mark Yakoubek Rooms Director

Naperville, Illinois
Reviewed 15 April 2016

I typically stay at this hotel when I'm on business in Houston. The staff is very friendly and accommodating and the hotel amenities and location are central to everything I need. The shuttle is also a nice benefit since renting a car is usually a hassle for such brief visits.

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Thank KBarb71
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. We look forward to your return. Mark Yakoubek Rooms Director

Reviewed 14 April 2016

It was incredibly easy to travel to and from our Houston destinations in the River Oaks and Upper Kirby areas during the Men's Clay Court Championship tournament. And we were able to enjoy the amazing AARP discount rate. Superb service. Breakfast was a bit pricey, but the Starbucks in the lobby offered a reasonably-priced alternative.

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Thank mariannezk
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your review. We share this information with our team as we look for ways to improve. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director

Reviewed 13 April 2016

Amazing, friendly and accommodating staff. Free shuttle for 3 mile radius shopping or events. Large windows for room view- interesting sky line and gardens. Large windows. Pub food delicious and restaurant style seating. NO COMPLAINTS!!! Except the weather wasn't nice enough to enjoy the outdoor pool.

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Thank 173shirleyf
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. I am glad to hear that you have found your home away from home. We are here to serve and look forward to your next visit with us. The warm Doubletree Chocolate Chip cookies will be waiting. Mark Yakoubek Rooms Director

Reviewed 12 April 2016

Firstly, we booked this hotel through priceline. We were happy with the price and location. We were headed to Houston for a night away from DFW. Upon arrival we were welcomed by the valet. Nearly $30 to valet your car for the night! Insane prices. That automatically bumped the price of the hotel higher than we wanted, and gave us...

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Thank Mark W
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your feedback. I apologize for the challenges you had during your stay. Your right, these things need to be fixed or improved upon 'before' the guest arrives. I am sorry that did not happen. I assure you your comments will be shared with my team as we work to improve things here at the hotel. Please know...

Toledo, Ohio
Reviewed 8 April 2016

Only bad thing was the bathrooms in room were in need of updating as there was mold in shower grout and they did not make up the room one day Staff was nice and food was good at restaurant. The workout area needed updated equipment. Tried to get a cab one night and one was called and waited a half...

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Thank robertwb2016
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Dear robertwb2016, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms...

lhbaum
Reviewed 7 April 2016

Everyone at the Houston DoubleTree Greenway Plaza are super friendly, all smiles and very helpful. This place is great! I received a great wine recommendation from the room service representative, and the housekeeping and room service delivery people were so accommodating. Every cares about how my trip was and how my day is going. It makes it easy to have...

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Thank lhbaum
Danville, California
Reviewed 6 April 2016

Good convenient location. Common areas updated recently. Rooms very quiet. Food in bar was good with good variety. Overall experience was good. Not a luxury hotel but clean and comfortable with a few miles of the Galleria area.

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Thank georgekT1681AI
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for staying with us over the Final Four weekend. Although it was a super busy weekend in Houston, I hope your stay in the city was as enjoyable as your stay in our hotel. We hope to see you back soon. Mark Yakoubek Rooms Director

Richmond, Australia
Reviewed 6 April 2016

Very nice and clean hotel. Nice view from the room. All staff were very friendly and accommodated. Room service food was excellent. Valet parking a little steep in price. But overall our stay was wonderful.

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Thank Martha Q
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. Please consider us again when you are looking for a quick get away. Mark Yakoubek Rooms Director

new york
Reviewed 1 April 2016

Enjoyed everything about this hotel. They did not have a pool, but took the courtesy van to another hilton. Went to see Joel Osteen, and this was fantastic too. We had a great time in houston.It was awesome.

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Thank timhortonscoffee
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for your fantastic review of the Doubletree at Greenway Plaza. We are happy that you enjoyed your time in the hotel. One note--we do have a swimming pool. It is outdoors and heated. Sorry for the confusion. Hope to see you back soon. Mark Yakoubek Rooms Director

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more   less 

Additional Information about DoubleTree by Hilton Houston - Greenway Plaza

Address: 6 Greenway Plz, Houston, TX 77046-0601 (Formerly Renaissance Houston Hotel Greenway Plaza)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $138 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Houston - Greenway Plaza 4*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, TripOnline SA, Priceline, Travelocity, Hotels.com, HotelTravel.com, Odigeo and Jetsetter so you can book your DoubleTree by Hilton Houston - Greenway Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Houston
Houston Renaissance
Hotel Style:
#21 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#86 Business Hotel in Houston
#94 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Houston - Greenway Plaza staff and other travellers.
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Fort Worth, Texas

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Questions? Get answers from DoubleTree by Hilton Houston - Greenway Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms were quite nice.”
 of 5 bubbles RossF309, 13 Oct 2016 | Read review
“Become an honors member for the free wi-fi and honors member floors”
 of 5 bubbles 400anthonyp, 25 Sep 2016 | Read review
“stayed on the 8th floor, quiet and very nice view”
 of 5 bubbles 38olfah, 15 Sep 2016 | Read review
“Ask or book a corner room which tend to be larger than regular rooms”
 of 5 bubbles reviewnator, 14 Sep 2016 | Read review
“Our room on the 17th floor was quiet. Get even #'d rooms, & the sun rising will not wake you.”
 of 5 bubbles nurse01_12, 6 Aug 2016 | Read review
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