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DoubleTree by Hilton Houston - Greenway Plaza

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#38 of 504 Hotels in Houston
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DoubleTree by Hilton Houston - Greenway Plaza
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867 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Houston - Greenway Plaza
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Reviewed 11 March 2017 via mobile

This is the third year I have attended a conference in this hotel. The rooms are big and clean with nice windows. The elevators are really fast, you never have to wait very long. Exercise room is larger than most with plenty of towels. The apples were a nice touch too. A good feature was that they allowed me to...

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Helpful?
Thank Kim L
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Kim for your review. I am delighted to hear that your stay went well. We are working on some improvements in our garage to make it easier to navigate. We hope to see you back with us soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

South Houston, Texas
Reviewed 11 March 2017

Loud elevator noise kept me up for 2 nights lack of maintenance. Staff did nothing to help when reported. Elevator was right beside room so everyone on each floor with same location had the same issue.

Review collected in partnership with DoubleTree by Hilton
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Thank donaldg624
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for taking the time to let us know about your stay. I apologize for the elevator noise you experienced. I have forwarded your comments to my Engineering team to find a solution as it sounds like more than normal elevator noise. I am sorry this ruined your stay with us. I hope you will consider giving us another...

Reviewed 4 March 2017 via mobile

My stay was okay but I think a few things could improve. The lighting in my room was awful. It is always disappointing when a hotel has bad lighting over the vanity. Also, I ordered room service for breakfast. I asked for my eggs over medium and the yolks were completely cooked though. The bacon was definitely pre-cooked and just...

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Thank Kristin S
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

I am sorry that we failed to meet your expectations Kristin. Your experience does not sound like a typical stay here and I apologize that you were disappointed. We share these reviews with our team and will use your feedback to look for ways to improve how we operate. I hope you will consider staying with us in the future....

BRYAN, United States
Reviewed 28 February 2017

Thanksgiving weekend 2016, I attended a T.S.Y.M. Youth convention hosted at this hotel. When you first pull up, staff is outside to greet you with a smile and they open your car door and help you out. They get your luggage and you don't have to lift a finger if you choose not to. The front desk clerks were kind...

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Helpful?
Thank Alethea S
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Alethea for taking the time to complete your review of the Doubletree Greenway Plaza. I am glad my staff and I could make your stay comfortable and easy. I will be sure to share your comments with the rest of the team here in Houston. Hope to see you back with us again soon. Mark Yakoubek Rooms Director...

Reading, United Kingdom
Reviewed 27 February 2017

The hotel is perfect location for anyone working in the Greenway Plaza area and surrounding business district. It has great interconnecting walkways if there in summer to keep out the heat. The hotel is a little tired and in desperate need of some money spent on it to freshen it up but it serves its job well, is clean tidy...

Review collected in partnership with DoubleTree by Hilton
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Thank darrenhE8212AY
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for your feedback. I hope you will consider staying with us again in the future. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Houston, Texas
Reviewed 27 February 2017

I wish my stays at the other Hotels were as nice as this one always is---From the front door, check in, dinning room, coffee shop, and the ladies cleaning the room, you are treated as a special quest.

Review collected in partnership with DoubleTree by Hilton
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Thank D8031OTjackies
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Great to see your 5 STAR review of the Doubletree Greenway Plaza. We try to make every guest feel 'special' and I am glad to hear that the team here in Houston took good care of you during your stay. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Brisbane, Australia
Reviewed 24 February 2017

Good hotel stay, clean room but a little tired. Good breakfasts downstairs. Did not eat dinners in but casual menu looked OK. Location a little out of the way so need to arrange travel when going somewhere. Our business stay was short with only one day of presentations but facilities were fine and seems well set up for conferences etc......

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Thank Douglas K
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Douglas for sharing your comments. We share this feedback with our team here in Houston as we are always looking for ways to improve. We hope to see you back with us again soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Austin, Texas
Reviewed 24 February 2017

Great Service, costly and room was very small. Parking in garage is a nightmare. Valet service great, but also costly. Breakfast was wonderful, staff very friendly. Great Bar and drinks, offered quality liquors. It is a nice hotel is you can afford the 300 per night price tag.

Review collected in partnership with DoubleTree by Hilton
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Thank Lana H
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for the feedback Lana. I am sorry we failed to meet your expectations. Your review will be shared with the team here in Houston as we look for ways to improve how we do things. I hope you will consider staying with us again in the future. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Fair Oaks, CA
Reviewed 22 February 2017

I came to this hotel to attend a conference at Lakewood Church in February. It's very conveniently located to the church only a five minute walk. The bed was very comfortable the staff was very nice and I had a very pleasant stay.

Review collected in partnership with DoubleTree by Hilton
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Thank MWieg
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your feedback. I am glad to hear that you enjoyed your visit with us. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Annapolis, Maryland
Reviewed 21 February 2017

We attended the M3Conference for Mobile Medical Missions hosted by Paul Osteen, MD of Lakewood Church. The conference was attended by over 1,200 people from around the world who are #makingadifference. DoubleTree by Hilton is right across the street from Lakewood Church, the staff are attentive and great and the rooms are clean, nice and of great value. Staying here...

Review collected in partnership with DoubleTree by Hilton
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Thank gdeems
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. I am delighted to hear that you conference and your stay went smoothly. I love sharing feedback like yours with our team. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more   less 

Additional Information about DoubleTree by Hilton Houston - Greenway Plaza

Address: 6 Greenway Plz, Houston, TX 77046-0601 (Formerly Renaissance Houston Hotel Greenway Plaza)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $169 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Houston - Greenway Plaza 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
Renaissance Houston
Houston Renaissance
Hotel Style:
#21 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#86 Business Hotel in Houston
#94 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Houston - Greenway Plaza staff and other travellers.
11 questions
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Fort Worth, Texas

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Questions? Get answers from DoubleTree by Hilton Houston - Greenway Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms were quite nice.”
RossF309, 13 Oct 2016 | Read review
“Become an honors member for the free wi-fi and honors member floors”
400anthonyp, 25 Sep 2016 | Read review
“stayed on the 8th floor, quiet and very nice view”
38olfah, 15 Sep 2016 | Read review
“Ask or book a corner room which tend to be larger than regular rooms”
reviewnator, 14 Sep 2016 | Read review
“Our room on the 17th floor was quiet. Get even #'d rooms, & the sun rising will not wake you.”
nurse01_12, 6 Aug 2016 | Read review
5 of 5