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Candlewood Suites Westchase-Westheimer

30 reviews
#290 of 518 Hotels in Houston
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Traveller (13)
Room & Suite (18)
Pool & Beach (7)
Overview
  • Excellent28%
  • Very good26%
  • Average23%
  • Poor13%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
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Reviews (30)Write a Review
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All reviewsexercise roomfull kitchenconvenient locationplace to staymaintenancebusinessmicrowavegym
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1 - 5 of 29 reviews
Reviewed 21 July 2017

perfect location for me... i work one block down the street. Nice rooms... clean.... nice layout. like the full kitchen with full size fridge. the gym has nice equipment..... I PARTICULARLY LIKE THIS LOCATION BECUASE I HAVE NEVER HAD MY TRUCK BROKE IN TO! I...More

1  Thank bodybydesign
Response from Jimmi L, Front Office Manager at Candlewood Suites Westchase-WestheimerResponded 24 July 2017

Thank you for taking the time to give us a 5 star review from your recent stay with us here at the Candlewood Suites. I'm excited to hear that you had a wonderful experience at our property. It is our utmost goal to make sure...More

Reviewed 19 July 2017

We found the room a little dirty and found a bug in the restroom. We could hear the people next door, which tells me they could hear us too. Not a romantic setting under these circumstances. Will try another location next visit as this chain...More

Thank DTaxMan
Response from Jimmi L, Front Office Manager at Candlewood Suites Westchase-WestheimerResponded 24 July 2017

Thank you for taking the time to give a review for our location. I am so sorry that you did not enjoy your stay at our location. We are constantly refining the way we do business and that is only possible thanks to candid feedback...More

Reviewed 25 April 2017

I stayed at this hotel one time and I will never stay again. I checked in on 4/21 and checked out on 4/22. The clerk there took a long time to get to me so I could check in. Upon checking in my card was...More

1  Thank kmart626
Response from IHGService, Guest Relations Manager at Candlewood Suites Westchase-WestheimerResponded 10 May 2017

Dear kmart626, Thanks for bringing your concern to my attention. I'm glad to know from your ratings that you were able to sleep soundly during your stay with us. On the other hand, it is disconcerting to know that there is an issue with the...More

Reviewed 29 March 2017

This place is always updated, clean and at a fair price. My sole complaint is that they change wifi passwords at midnight on Thursdays and if you check in on a Thursday they will not or maybe cannot give you the Friday password. On my...More

Thank wgn
Response from Jimmi L, Front Office Manager at Candlewood Suites Westchase-WestheimerResponded 18 April 2017

Thank you for taking the time to give a review for our location. I am so sorry that you did not have the best experience with the WIFI during your stay at our location. We are constantly refining the way we do business and that...More

Reviewed 12 December 2016 via mobile

I stayed here for 2 months and the staff was absolutely wonderful, very accommodating, and the rooms are extremely nice. When I'm in the area this is the only place I will stay...wonderful experience!More

Thank Jreed h
Response from Jimmi L, Front Office Manager at Candlewood Suites Westchase-WestheimerResponded 13 December 2016

Mr. Harper, Thank you so much for your 5 star review of our Hotel. Our staff takes great pride in providing excellent customer service. We are so pleased that you enjoyed your stay with us and we look forward to you staying with us again...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$91 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (18)
Pool & Beach (7)
Dining (2)
Hotel & Grounds (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Avoid ground floor near elevaiors or new front desk because of noise."
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"Good for business travels who want to cook a few meals and stay in shape while away from home"
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"Get a top floor room so that you don't hear people walking on the ceiling all night!"
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"either/or... No view to speak of so pick a room based on the number of desired beds. Candlewood Suites often..."
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