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Hilton Garden Inn Houston Energy Corridor

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#28 of 501 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
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Hilton Garden Inn Houston Energy Corridor
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448 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Houston Energy Corridor
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Showing 432: English reviews
Lewisville, United States
Reviewed 22 June 2015

Very nice accommodations. Good amenities. Lobby is set up well for meetings and very comfortable. Close to restaurants. The staff is exceptional. They are friendly, professional and every single one I came in contact with went above and beyond.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Anita M
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Anita, What a lovely review! Thank you so much for sharing your visit with us. We do our best to make sure your stay with us is stellar and I am so very pleased to see your wonderful comments about our hotel rooms, meeting space, location, and the exceptional team. You have certainly made our day and we hope...

Reviewed 21 June 2015 via mobile

Very regular hotel. Staff was friendly and rooms where clean. Food was a bit pricey, but not more than usual for a hotel. They have a small fitness room and a pool which looked to both be in good condition. Over not bad.

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Helpful?
Thank keicko911
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Keicko 911, Thank you for sharing your review with us and for taking the time to mention our friendly staff and clean rooms. We hope you'll be back soon so we can be sure to provide you with an exceptional stay. Casandra Kokoska Guest Services Manager

Reviewed 17 June 2015

Stayed there early June. Expensive even with a corporate rate for what it is. A little tired and in need of a lick of paint. Breakfast not included and at $14 plus tip etc. a real rip off. Drinks expensive too. Plus side is the staff are friendly Had a problem getting into my room the last night which took...

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Helpful?
Thank ALAN S
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Alan S, Please accept our sincere apologies for the issue you had that took so long to resolve. It was never our intention to make you wait so long or for our staff to appear amused by the situation. We have conducted training with our staff to make sure that every team member is instructed on how to resolve...

Reviewed 17 June 2015 via mobile

This place was super clean and smelled great. The beds were super comfortable. Loved the Kureig coffee pot in the room but the complimentary coffee in the lobby was even better. The staff was verry professional and nice. Only heard someone in the hallway once which was early Saturday morning other than that never heard a sole in or three...

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Helpful?
Thank Adlai H
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Adlai H, Thank you very much for your lovely review of the Hilton Garden Inn Energy Corridor. We do our very best to provide you with an exceptional experience and it means the world to us that we met and exceeded your expectations. Your mention of our friendly professional staff, clean fresh smelling rooms, waterfall and pool, and comfortable...

Reviewed 15 June 2015

This hotel was very clean, very quiet at night and had wonderful hosts for breakfast and dinner. The food was excellent (although $11 for 5 buffalo wings seems a bit high). The in-room coffee was great. A small annoyance was the down comforter in Texas, in June. Not necessary. Woke up both nights covered in sweat - even with the...

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Helpful?
Thank SRaskie
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear SRaskie, We appreciate you taking the time to share your thoughts with us. We are so pleased that you enjoyed our clean quiet rooms and excellent service staff in our restaurant. We hope you'll be back soon for another visit. Come back soon. Casandra Kokoska Guest Services Manager

Fort Worth, United States
Reviewed 12 June 2015

Most comfortable mattress and pillows. Location is close enough to downtown Houston but far enough away to enjoy the comfort of self parking and other amenities. I like Hilton Garden Inns full breakfast menu and made to order omelets. Better than other brands offer.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert E
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Robert E, We are thrilled that you enjoyed our comfortable mattress and pillows, our convenient location, and our cooked to order breakfast buffet. Thank you for sharing your wonderful experience with us and come back and see us again soon. Casandra Kokoska Guest Services Manager

Reviewed 8 June 2015 via mobile

Pros-clean room, kureg coffee, good service, was a quick walk to Subway, Chili's and Whataburger, quiet, nice pool and hot tub, fresh cucumber or some other fruit water waiting at the entrance Cons-$14 per person for breakfast, mattress felt like a futon mattress. It was lumpy and lop-sided-both beds. Food in canteen is over priced-$8 for a small Cesar Salad....

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Helpful?
Thank Sartoris34
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Sartoris34, Thank you for your kind comments on our clean rooms, in room amenities, and close proximity to local restaurants, and our fresh infused water station. We're very sorry the adjustable firmness mattress was not comfortable for you and that the ac did not stay on. I have my engineering department inspecting the mattress and ac in your room...

Reviewed 8 June 2015

I was shocked to discover this particular Hilton doesn't have a 24/7 coffee bar. At 6am on the first day I wanted to move but we were only there for a couple of days so my wife didn't want to bother. Yes, Keurig machines are in the rooms but the pods are limited and it doesn't really taste like coffee....

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Helpful?
Thank Mike B
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Mike B, Thank you for taking the time to share your experience with us. We are very pleased that our rooms and staff met and exceeded your expectations. We are disappointed you did not like our in room Keurig Coffee Makers. While we do not have a 24 hour coffee bar we are always happy to brew you a...

Westfield, United States
Reviewed 7 June 2015

Hotel was very clean, and efficient. very responsive staff and despite our multiple day stays and being in our room for long periods, they always come to clean room with new sheets if applicable. I will recommend this hotel to every one

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sunday B
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Sunday, We are all delighted that you had such a great stay. We do our best to exceed your expectations and seeing your lovely notes about our clean rooms, and efficient responsive staff have made our day. We can't wait to see you again. Come back soon. Casandra Kokoska Guest Services Manager

Winnsboro,LA, United States
Reviewed 3 June 2015

The service of the hotel was perfect. However, my vehicle was broken into and almost stolen. I parked in the first handicap parking space to the right of the front door and nobody saw anything???? The security guard that worked that night did not show up for work the next night. I asked the staff repeatedly for 2 days about...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dramian C
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Damian C, We regret the damage you sustained during your visit to our hotel. The safety and security of our guests is of vital importance to us. Although these types of incidences are extremely rare, we understand that your satisfaction with your experience at our hotel was tarnished with this event. We are currently reviewing our safety and security...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Houston Energy Corridor hotel. Located on Houston's Westside in the Energy Corridor, the hotel is near shops, restaurants, and leading businesses. Many prominent oil, engineering, hi-tech and healthcare companies are minutes from the hotel including BP, ConocoPhillips, and Shell Oil. Enjoy easy access to Interstate 10 (Katy Freeway) and the Sam Houston Tollway. The hotel offers guests a complimentary shuttle service within a five-mile radius. Stay connected throughout your visit to Houston with complimentary high-speed internet access in all rooms and public areas of the hotel. Enjoy a thoughtful service at the hotel with our complimentary fitness center, swimming pool, and 24-hour Business Center. Relax with delicious cuisine at the restaurant or pick up a treat from the 24-hour Pavilion Pantry® to enjoy in the comfort of your guest room or suite. The hotel boasts more than 3000 sq. ft. of function space, ideal for various meetings and events from business conferences to cocktail parties and weddings. ... more   less 

Additional Information about Hilton Garden Inn Houston Energy Corridor

Address: 12245 Katy Fwy, Houston, TX 77079-1502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $128 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston Energy Corridor 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Travelocity and Orbitz so you can book your Hilton Garden Inn Houston Energy Corridor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston Energy Corridor Hotel Houston
Hotel Style:
#2 Green Hotel in Houston
#30 Romantic Hotel in Houston
#49 Best Value Hotel in Houston
#55 Family Hotel in Houston
#56 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Houston Energy Corridor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure your room is not next to the elevator.”
 of 5 bubbles TheHarleyGuy, 17 Feb 2017 | Read review
“my high floor was really quiet with a nice view”
 of 5 bubbles cport413, 7 Jan 2017 | Read review
“1st floors are better to me, the elevator seems at tad slow.”
 of 5 bubbles travelman8181, 18 Dec 2016 | Read review
“All the rooms seem quiet and are all well appointed - I like the ground floor for ease of access.”
 of 5 bubbles 391susies, 15 Oct 2016 | Read review
“If possible try and get a room without the ridiculous Garden System Sleep Bed.”
 of 5 bubbles mattwT3261PH, 7 Oct 2016 | Read review
5 of 5