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Our stay wasn’t terrible but honestly the worst I’ve experienced. It wasn’t very clean but the decor was nice, awful customer service but great location, no complimentary breakfast and the food is ridiculously expensive, the pool is about 3ft deep all around and although it...More
Was in Houston for only 1 night in November and decided to stay near the Galleria area, very good location (short walk)to go shopping and to the restaurants at the Galleria. The 3 different hotel personnel that I spoke with were extremely friendly, helpful, and...More
I frequent Houston often on business and am a Platinum member separately both with Marriott and with SPG (over 150 hotel nights/yr). I booked this hotel because there were no other rooms available at any other hotel in the Galleria area on my last-minute trip...More
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 22 October 2017
Thank you for your review about your experience at check in. We truly value each and every guest’s feedback especially our Platinum members. While the response you received was not the type that we would expect any of our staff to give to a guest...More
First time to stay at this property. Room and lobby very clean. Service was great. My only complaint is that they wanted to charge me $75 for early check in. I left and came back rather than pay the fee. Price was reasonable for such...More
Thank Eric O
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 17 October 2017
Thank you for feedback about your recent stay and we are so happy that you loved our location, our clean rooms and neat & spacious lobby area. We do apologize that we could not accommodate your request for an early arrival but we were more...More
This is a very clean and modern hotel. If you like NYC loft style hotels, you will appreciate this experience. The staff was extremely helpful. The hotel is quiet with nice amenities. Most visitors were young business travelers, but as a baby-boomer, I was comfortable....More
US$94 - US$254 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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