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Aloft Houston by the Galleria

5415 Westheimer Rd, Houston, TX 77056-5301
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1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • The Galleria
    0.8 km
  • 3 star hotel
  • Free Wifi
Reviewed 1 week ago
Good Location, Good Service
This hotel is strategically located between the Galleria and... more
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279 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Fort Worth, Texas
Reviewed 4 days ago NEW

I booked a king size room for New Year's eve. I would say the price it's very reasonable considering it's NYE. The check-in process was easy; however, the whole lobby/check-in/elevator area wasn't very attractive. The size of our room was good, but didn't have a view. The sleeping and bathroom areas were separated. The room comes with a TV, desk,...

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Helpful?
Thank mouni99
Reviewed 1 week ago via mobile

Pro's Comfy bed Great location near galleria Restaurants within walkable distance Great view from our room Several helpful, friendly employees Con's Roach in the bathroom Odor from curtains by closet area

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Helpful?
Thank Amy G
Max J, General Manager at Aloft Houston by the Galleria, responded to this review

Hi Amy- Thanks for the review. We truly appreciate your positive feedback about our comfortable Heavenly Beds, being walking distance to over 300 restaurants, the fantastic view form our rooms, as well as the experienced Aloft talent who helped make your stay a positive experience. Thank you also for informing us about the issues you had in your bathroom. We...

Dallas, Texas
Reviewed 1 week ago

I was pleasantly surprised with the room. However the mildew smell was very high when I arrived. Soon I discover the origin of that. The shower is not cleaned the way it should be! See pictures! The room is very modern and it seems that the ceiling is cement! It was easy enough to manage the temperature but the AC...

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Helpful?
Thank drbeabea
Max J, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for taking the time to review your recent stay. We are so happy that you enjoyed your time with our WXYZ Talent, the selections of food we offer, and our fantastic location in the Galleria area. Please accept our apologies for the highly unusual and unacceptable condition of your shower. We will review these items with our engineering...

Florence
Reviewed 1 week ago

This hotel is strategically located between the Galleria and Downtown Houston areas and is well positioned to get in and around the Houston metro area with little complications or time. The hotel staff is very helpful and curtious. The hotel is also extremely clean and well managed. In addition, I have typically found the price point of this hotel to...

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Helpful?
Thank davidkM1342LM
Reviewed 3 weeks ago via mobile

It was our first time in Houston, the hotel was great! The Aloft is within walking distance of shops, restaurants and Waterwall attraction. We were traveling with pets and it was awesome receiving treats upon check in. Raveen at the front desk was really helpful and insightful about where to go for New Years Eve and what to see around....

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Helpful?
Thank Evelyn R
Reviewed 4 weeks ago via mobile

This little jazzy place puts a whole new twist on hotel atmosphere. Most of all the customer service was so amazing they treat you like you are family. I really appreciated how well my husband and I were treated. Also great prices and the cheapest paid parking in the area that I know of. Thank you for the pleasant experience

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Helpful?
Thank lisa b
MDaddonaHEI, Guest Relations Manager at Aloft Houston by the Galleria, responded to this review

Thank you for taking a moment to share this great review. We're very happy to see that you enjoyed your stay and hope we have the pleasure of welcoming you back again soon!

Reviewed 22 November 2016

If you stay here, don't use your debit card for the incidentals fee as they don't care about reimbursing it. Have spoken with the staff and they've said they would get back to me. No response. Room was alright.

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Helpful?
Thank Carlos M
Mexico City, Mexico
Reviewed 20 November 2016

This is a 1 night only hotel. There is no space for your clothes, no mini bar, drapes in very bad shape they dont block sunlight, cleanliness is quite good but not excellent, attention at the front desk is very good, in general the staff is very nice, location is good as long as you want to be near the...

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Helpful?
Thank Xavier D
max j, Manager at Aloft Houston by the Galleria, responded to this review

Dear Xavier D, Thank you for your recent stay with us on your visit to Houston. I am glad to hear that you enjoyed our location and proximity to the Galleria. I am however disappointed to hear that the room conditions did meet your expectations. I have shared your comments with our staff in order for us to continue to...

Austin, TX
Reviewed 14 November 2016 via mobile

From start to finish, this hotel is pretty horrendous. This is my second time staying here for work while visiting Houston and it will definitely be my last. At check-in, I was greeted by one of the rudest men. He snapped at Spanish speaking employees (in a derogatory manner) who were being 100% polite to him. How this man got...

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Helpful?
1Thank atxtravelinman
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for taking the time to share your insights. I'm very happy to see you enjoyed our backyard during your stay, but I do offer my sincerest apologies about the condition of your room and your unusual interaction with our staff. The entire team is here to ensure that each guest has a positive experience, but it is clear...

Colombia
Reviewed 7 November 2016 via mobile

Great hotel!!!! I really enjoyed my stay here. The rooms were clean, fresh and comfortable. The bedding is really comfortable also and very clean. For the price using my AAA discount this hotel is well worth the stay.

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Helpful?
Thank carlin o

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Appealing to on-the-go and in-the-know travelers, the Aloft rooms at Aloft Houston by the Galleria are equally carefree and bold. Nine-foot ceilings and extra-large windows create a bright, airy environment full of natural light. You’ll face the windows—not the walls—as you drift to sleep in our ultra-comfortable platform bed topped with plush bedding. Choose a 285-square-foot king room for one big bed, or grab a little more breathing room in the 315-square-foot rooms with two queen beds. Business or pleasure, work or play, each loft-like space keeps you connected. Your always-available in-room “office” includes an ergonomic workspace, plus complimentary wired and wireless High Speed Internet Access. You have your own entertainment center thanks to plug & play, our one-stop connectivity station. Leave your chargers at home: it juices up all your electronics—laptop, cell phone, MP3 player, and more—and connects them to a wall-mounted 42” flat-screen TV. A flip of the switch gives you high-def screening of your favorite flicks (or tomorrow’s presentation). In the sleek stylish bathroom, details are designed to stimulate your senses. Natural light illuminates the walk-in shower through a full-length frosted glass panel, which faces the guest room for a free flow of light with plenty of privacy. The eco-friendly dispenser doles out super-sudsy bath amenities specially created for Aloft Hotels by Bliss® Spa. Every Aloft room is attuned to you: whether you’re settling in or zipping out the door, you’ll find a host of helpful standard amenities to customize your experience. ... more   less 

Additional Information about Aloft Houston by the Galleria

Address: 5415 Westheimer Rd, Houston, TX 77056-5301
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $137 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aloft Houston by the Galleria 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Aloft Houston By The Galleria Hotel Houston
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Houston by the Galleria staff and other travellers.
3 questions
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Questions? Get answers from Aloft Houston by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check how clean is your shower even if the mildew smell does not bother you”
  • Origin of mildew smell in shower
  • Light coming through the window and AC unit
  • AC showing the accumulation of dust
  • Showing origin of mildew smell in shower
  • Trying to cover the annoying light!
 of 5 bubbles drbeabea, 12 Jan 2017 | Read review
“It is best to be on the south side of the hotel that over looks the main street or the Galleria Park.”
 of 5 bubbles davidkM1342LM, 11 Jan 2017 | Read review
“The higher, the quieter”
 of 5 bubbles cristelac2014, 17 Oct 2016 | Read review
“Great View”
 of 5 bubbles , 15 Aug 2016 | Read review
“away from elevators”
 of 5 bubbles Moonwinks001, 20 Jul 2016 | Read review
5 of 5