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Aloft Houston by the Galleria

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Traveller (95)
Room & Suite (45)
Dining (4)
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Overview
  • Excellent24%
  • Very good39%
  • Average23%
  • Poor8%
  • Terrible6%
Travellers talk about
“wxyz bar”(5 reviews)
“parking garage”(13 reviews)
“indoor pool”(12 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Bar/Lounge
Fitness centre
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (338)
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77
114
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28
19
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All reviewswxyz barparking garageindoor poolmodern designthe ac unitroom keywould stay here againbusiness tripper daythe room was niceenjoyed my staybusiness centerlobbyelevatorvaletironcons
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11 - 15 of 310 reviews
Reviewed 19 February 2018

This has been my 3rd time staying at the aloft but the 1st time in my home city of Houston. My wife an I really enjoyed our 1 day stay and the customer service was great. I definitely plan to stay there again.

Review collected in partnership with this hotel
1  Thank isaparada2
Response from Tate H, Manager at Aloft Houston by the GalleriaResponded 20 February 2018

isaparada2, Thank you very much for the nice review and kind comments concerning our talent members. It was our pleasure hosting you and your wife on your own stomping grounds! We appreciate the loyalty and hope to see you again very soon!

Reviewed 8 February 2018

This hotel does well in terms of amenities and cleanliness. It is close to the Galleria as well. The staff seem nice and eager to help. The bar does a few good snacks in the evening and it is nice that there is a complementary...More

1  Thank Kate P
Response from TeaHarris, Manager at Aloft Houston by the GalleriaResponded 10 February 2018

Kate, Thank you for your kind review! I am glad to hear you enjoyed our amenities during your stay. Though I am saddened to hear you weren't a fan of the modern decor. Our property is different by design. Designed for global travelers, Aloft Hotels...More

Reviewed 5 February 2018 via mobile

The location is ok, a nice 10-15min walking to the Galleria shopping mall, 1 block away Rooms: ok. Nice for business but nothing fancy. Room service: NA Parking: $9 / night Staff friendliness: ok Bathroom: shower box. Connected Room cleanness: very good. Connected rooms availability:...More

2  Thank alalimh
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 7 February 2018

Thanks for the review and our apologies with the lack of hot water during your stay. We have reached out to our service provider to get this resolved. We also appreciate the feedback about the breakfast and we are happy to announce that we are...More

Reviewed 19 January 2018

I have stayed at other Aloft hotels and always enjoyed their funky, modern design. I flew into Houston the night of the terrible ice storm and was delayed so didn't arrive at the hotel until 3am. I spoke with the desk attendant several times on...More

1  Thank dgmac54
Reviewed 17 January 2018 via mobile

I was unhappy as soon as I got there because I didn’t realize there was an 18.00 a day parking fee. Then I went to get an omelette from the kitchen and it was 9.00 so I was expecting like an ihop omelette. It looked...More

Thank Sockermom
Response from Max J, General Manager at Aloft Houston by the GalleriaResponded 19 January 2018

Hello Sockermom- Thank you for your review about your experience during your recent stay. We do apologize that you were unhappy about your stay and we can understand and empathize with you. We take pride in ensuring that all our amenities and pricing are up...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$109 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$109 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (95)
Room & Suite (45)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Laura V
March 11, 2018|
Answer
Response from Laurababyboomer | Reviewed this property |
Call the front desk and ask to speak to the manager to get an answer.then call back and ask the same question of a desk clerk the next day. If you get the same answer, you should be gtg.
0
Votes
Richie N
June 24, 2017|
AnswerShow all 3 answers
Response from Vicki J | Reviewed this property |
You can always request
0
Votes
Lashandra D
March 19, 2016|
AnswerShow all 6 answers
Response from Max J | Property representative |
Currently they do offer shuttle service mon thru fri every half hour from 7:30 am to noon then again from 4:30 pm to 8 pm. They will discontinue this service effective May 1st.
0
Votes
Room Tips
"The hotel is downtown so the views are all urban !"
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"do not pick this hotel"
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"Don’t stay here?"
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"I'm on the 10th floor. Haven't heard a sound!"
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