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Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

Expedia.comUS$117*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Houston West-Energy Corridor
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67 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Houston West-Energy Corridor
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Showing 63: English reviews
Dinteloord
Reviewed 3 January 2016 via mobile

Good hotel with real very simple American breakfast. (It's boring when you have to eat it for 7 days) Great wifi connection in the room. For business proposes is this a good hotel or for just one night with family's. A lot of restaurants in the area and a large shopping mall

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Helpful?
Thank slobke
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear slobke, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our internet connection to be great and our location to be...

Mumbai (Bombay), India
Reviewed 18 November 2015

Many times there was no breakfast for my family. There was no ink in the printer and were not able to print our boarding pass. Staff couldn't speak or understand English and was very difficult to communicate. Wifi was not working and they kept changing the password without informing us Arrogant behaviour of the hotel staff was adding insult to...

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Helpful?
1Thank arva343
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear arva343, Thank you for being our guest and for taking the time to write your review. Please accept our sincere apologies for the issues you had, particularly your breakfast experience and if the service level provided by hotel staff was below average. In line with this, we have sent you a private message to obtain more information. Rest assured...

Mumbai (Bombay), India
Reviewed 18 November 2015

i agree that the service of the hotel staff was rude and insulting, i was staying their at the same time and they are not equipped to handle group bookings or group pressure. they take full advance payment when u check in so you are at the mercy of the staff if they decide to throw you out. they were...

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Helpful?
1Thank cutts553
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear cutts553, Thank you for submitting your review of our hotel. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance at the front office as well as at the breakfast service. Please accept my sincere apologies for any inconvenience these issues may have caused...

Mumbai (Bombay), India
Reviewed 16 November 2015

I had recently put up at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor for about 15 days (from 11th Oct – 25th Oct 2015) and those 15 days were nothing but nightmare for me and my family. Right from the hotel staff to food to customer service. Everything was below par. There was rationing of breakfast and few...

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Helpful?
1Thank mariazuddin
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear mariazuddin, Thank you for taking time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the poor service received from our staff as well as the breakfast selections to be below par. We take the confidence our guests place in us very seriously...

Atlanta, Georgia
Reviewed 15 August 2015

This is a good location at Dairy Ashford and I-10 (Katy Fwy) between Hwy 6 & 8 close to restaurants and seemingly secure. A few other similar hotels occupy the area giving one the feeling that businesses frequent these places with visiting staff or other related travelers. Odd that this property has lots of security gates that appear to no...

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Helpful?
Thank SaintVitas
SophieCA13, Front Office Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, Thank you so much for taking the time to leave a review. We really appreciate your feedback. It definitely lets us know where we stand. Thank you again for choosing our hotel. We hope to see you very soon. Many Thanks, Sophie Akers Front Office Manager

Pau, France
Reviewed 1 August 2015 via mobile

We stayed there for one night as a stopover. This hotel is really clean, modern, excellent breakfast, friendly staff. Very pleased and will definitely stay again and will recommend to others. No complaints !

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Helpful?
Thank L A
SophieCA13, Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, We truly appreciate your review, it is so pleasing to read that we met all expectations. Thank you for your nice comments about the hotel and services. Thank you also for your mention about the hotel staff. I have shared your kind words with them. We do look forward to welcoming you once again in the near future....

Austin,
Reviewed 21 July 2015

Hotel has the usual expected Holiday Inn Express clean and comfort. The bathroom is updated with a glass door shower! (No tub and plastic shower curtain). It would be perfect if the glass door in room 309 would stay closed while you take a shower! The door was not installed "in balance" so it takes a little effort to keep...

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Helpful?
Thank awan460
SophieCA13, Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, Thank you for taking the time to leave a review. It lets us know where we stand. Thank you for choosing our hotel. Hope to see you again very soon! Many Thanks, Sophie Akers

New Braunfels, Texas
Reviewed 22 June 2015 via mobile

My wife, daughter and I stayed here on a road trip. It's a wonderful place to stay. Everything was clean and neat. The pool and hot tub are indoor. There are multiple ice, vending and laundry stations. The staff was super friendly and helpful. The breakfast was good. There are multiple restaurants within walking distance. It was a great hotel...

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Helpful?
Thank Kelsey L
SophieCA13, Front Office Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, I am so glad you enjoyed your stay with Holiday Inn Express. We always make sure we do our best at pleasing our guest!. Hope you guys have a wonderful summer. See you next time! Many Thanks, Sophie Akers Front Office Manager

Reviewed 21 June 2015

Long Story Short: Don't stay in this hotel if you plan on doing business and need internet connection. This hotel is nice. However, the Holiday Inn Express in Austin is much nicer. For some reason, consistency is not in Holiday Inn's vocabulary. I chose to stay in this hotel because of the value and the ease of commute to my...

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Helpful?
1Thank Mike D
SophieCA13, Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Guest, I am so sorry to hear that you had issues with the internet. I appreciate you bringing this to our attention. We really do appreciate you taking the time to leave a review. We enjoyed your stay with us and hope to see you soon. have a wonderful summer! Many Thanks, Sophie Akers

A TripAdvisor Member
1 review
Reviewed 20 May 2015

I googled Holiday Inn, Pigeon Forge TN and it pulled up their webpage with an icon to click on to call for reservations. It sent me to a third party, which was YOU instead to Holiday Inn. I made the reservations with your agent with who I had to just about spell every word I gave him. He gave me...

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Helpful?
Thank A TripAdvisor Member

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04/06/2017 05/06/2017
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Near Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
This West Houston hotel offers the perfect mix of business and pleasure, located less than two miles from CityCentre and 15 miles from Downtown Houston. There are two restaurants that are within walking distance from the property, Becks Prime and Texas Land and Cattle. There is also plenty to do nearby with Memorial City Mall, Katy Mills Mall, Studio Movie grill, and Topgolf just minutes away. Corporate locations nearby include ConocoPhillips, Shell, BP, McDermott, Exxon, Shell, Technip, and Citgo just to mention a few. We provide complimentary shuttle service to nearby corporations and event centers. Enjoy everything that the Energy Corridor has to offer. Hotel Amenities Complimentary Express Start Breakfast Complimentary Happy Hour Complimentary High Speed Internet Complimentary Daily Self-Parking Complimentary Newspapers Shuttle Service Meeting Room 24 Hour Business Center On-Site Fitness Center Outdoor Pool Local Attractions CityCentre Studio Movie Grill Memorial City Mall Katy Mills Mall Terry Hershey Park George Bush Park Topgolf Marq*E Entertainment Cente Must See Johnson Space Center, Downtown Aquarium, Houston Zoo, Galleria Mall, Bayou Place, Discovery Green, Houston Museum Natural Science, Must Do Houston is the center of many space exploration activities. Johnson Space Center is a world known tourist place for visiting and experiencing the unique opportunity that NASA has to offer. Houston is well known for the Museum of Natural Science, Houston Zoo, Downtown Aquarium, and the Galleria Mall. Also, depending on the season every tourist should catch a Houston Rockets, Texans, or Astros game. Don’t Forget CityCentre is a thoughtfully planned and meticulously executed self-contained community of sophisticated retail and elegant dining. CityCentre is also home to Life Time Athletic, a state-of-the-art urban fitness facility and spa, and Studio Movie Grill, an eight-screen premier cinema facility. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

Address: 12323 Katy Freeway, Houston, TX 77079
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $112 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston West-Energy Corridor 2.5*
Number of rooms: 115
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Houston West-Energy Corridor staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Houston West-Energy Corridor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel in a high traffic area, rooms higher up hear less traffic noise.”
US1961, 8 Apr 2017 | Read review
“All appear to be fine based on our experience.”
DanF778, 17 Apr 2016 | Read review
“Get a room on the South side of the hotel because the North side faces the freeway.”
384Matt, 24 Feb 2016 | Read review
“i suggest to choose other hotels rather than this one”
cutts553, 18 Nov 2015 | Read review
“Odd numbered rooms face away from highway and are a little quieter.”
SaintVitas, 15 Aug 2015 | Read review
5 of 5
Expedia.com
US$117* /night
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HotelQuicklyUS$163
HIExpress.comUS$117
Orbitz.comUS$117
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Prices are for 1 room, 2 adults
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