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Hotel Sorella CITYCENTRE

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#9 of 500 Hotels in Houston
Certificate of Excellence
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Hotel Sorella CITYCENTRE
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856 Reviews from our TripAdvisor Community

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Showing 836: English reviews
Reviewed 2 days ago NEWvia mobile

I don't normally write reviews about business accommodations because they're pretty much all the same. The big chains have figured out the minimum expectations of business travelers and deliver that experience competently but in a way that rarely inspires. Hotel Sorrela is different. The decor is modern and upscale and the amenities are great. The staff is a pleasure to...

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Helpful?
Thank MichaelandMaria
HOTEL’S FAVOURITE REVIEW
Reviewed 28 August 2016

Great place to stay for business or pleasure. Staff is excellent. Lots of top restaurants in walking distance. Bar and restaurant are very good with a nice pool area located next to the Mona Lisa Bar. Free breakfast, parking and wifi keep the cost down.

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Helpful?
Thank JohnSDFW
About Hotel's Favourite Review
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and taking the time to share your experience. We look forward to many return visits. Sincerely, Ryan Gullion General Manager

Breaux Bridge, Louisiana
Reviewed 2 days ago NEW

A shoppers dream come true. Special thanks to excellent valet attendants. Rafael and Sunny. Location is excellent, workout room is good- treadmills, stair steppers and free weights. I would definitely stay here again.

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Thank wendy h
Reviewed 3 days ago NEWvia mobile

Beautiful hotel with amazing Service and location to any type of restaurant or shop. Mikey B at Monnalisa tops the whole experience off with class. I've stayed at several high end hotels in the area and Sorella can't be matched.

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Thank Vince F
Reviewed 4 days ago NEW

I would stay here again with no hesitation. The staff was very friendly. Raphael with the Valet service was exceptionally helpful. The desk staff was also very helpful. Rooms are comfortable and very dark.

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Helpful?
Thank Chuck K
Cypress, Texas
Reviewed 5 days ago NEW

We had a great stay! Al Pagayon, the night bar manager, was exceptional. He was professional, friendly, charming, and an asset to your company. He took care of all of our needs and ensured that we were taken care of. Monnalisa bar staff was amazing! Guillermo, Patrick, J.C., and Delfino. We will be back!!

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Thank dilon9876
Reviewed 1 week ago

I stayed at Hotel Sorella 11/24/16 - 11/27/16 and the overall experience was subpar. I had researched the hotel and was excited for the stay, but I was left feeling underwhelmed by the accommodations and service. We had an issue with the toilet not flushing properly and I do not believe that the issue was properly addressed. A technician was...

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Thank Victoria A
Norwalk, Connecticut
Reviewed 1 week ago

Stayed here two nights for friend's wedding. Location is pretty good in terms of both proximity to other interesting locations and surrounding area. In fact surrounding area is pretty nice feel to it. Would've liked to spend more time there had I had chance. Parking garage was complimentary and there's a path that connects directly to the hotel. You have...

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Thank Chris C
Reviewed 1 week ago

I had an amazing stay at Hotel Sorella, the staff was friendly and the room was even better! I stayed in a clean room with a nice comfy bed, and a great view! The location is perfect, it offers plenty of restaurants and shops at only walking distance. The pool was very relaxing and the bar Mona Lisa was superb,...

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Thank Arsalan R
Reviewed 1 week ago via mobile

Dear future hotel guests. I write this reviews in a gratitude for this hotel. My husband and a I stayed here few weeks ago and enjoyed the great bar they called Mona Lisa. My husband and I dance all night at the bar with the live music playing in the background. Del Fino,Guillermo and and a little guy serviced us...

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Helpful?
Thank Mackenzie S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $232 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorella CITYCENTRE staff and other travellers.
8 questions
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Baton Rouge, Louisiana
san jose, ca, usa
5 months ago
Austin, Texas
over a year ago

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Questions? Get answers from Hotel Sorella CITYCENTRE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Room”
 of 5 bubbles MarkusH_12, 19 Nov 2016 | Read review
“Request a room facing the courtyard/shopping/restaurant area, not a room facing the expressway.”
 of 5 bubbles H2641ZVmikem, 15 Nov 2016 | Read review
“Get an upper floor the view is great!”
 of 5 bubbles 186buddys, 1 Nov 2016 | Read review
“Great views, comfortable bed!”
 of 5 bubbles maxdoll22, 31 Oct 2016 | Read review
“I believe all rooms are excellent. I have stayed on 4 different floors. ALL quiet, lovely”
 of 5 bubbles 709sandis, 24 Oct 2016 | Read review
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