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Hotel Sorella CITYCENTRE

Booking.comUS$299*
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#3 of 501 Hotels in Houston
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Hotel Sorella CITYCENTRE
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945 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Sorella CITYCENTRE
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Showing 924: English reviews
Falls Church, Virginia
Reviewed 12 July 2016

All of the staff was amazing, but Tyler went above and beyond and should be recognized for his efforts. The hotel is clean and very comfortable; and great location. The breakfast was always fresh and the staff very helpful, accommodating with the espresso machine!

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Helpful?
Thank trish6802
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for staying with us and recognizing Tyler, he does an outstanding job. Please come back to see us again soon. Sincerely, Ryan Gullion General Manger

Reviewed 10 July 2016

I expected this hotel to be nice - and it was. Everything was neat and clean - and the staff was friendly too. Loved walking around the rest of CityCentre and being able to just walk back to our room when we wanted. Only knock is the bathroom design gives no privacy on the toilet.

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Helpful?
Thank JimLew
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for staying with us. We appreciate your feedback and hope you are able to return soon. Sincerely, Ryan Gullion General Manager

Houston, Texas
Reviewed 10 July 2016

My husband and I stayed at the hotel just to get away. Our stay was memorable. Wonderful staff particularly the shuttle driver- Mohamed who took us to the mall. I love the place and night life. Will definitely recommend the place.

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Helpful?
Thank funmibalogun2002
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your experience with Mohamed, he is an excellent member of our team. Please hurry back. Sincerely, Ryan Gullion General Manager

Reviewed 8 July 2016

I had the most amazing time at Sorella over the 4th of July weekend. The staff very professional and personable. I was most impressed with the decor and poolside. The food quality was also very upscale and the morning Lattes comparable to Starbucks. The location is perfect as well and most enjoyed the MonaLisa Lounge drinks are $12 but are...

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Helpful?
Thank Dominic K
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for recognizing the efforts of our team. We hope you stay with us again in the very near future. Sincerely, Ryan Gullion General Manager

Reviewed 1 July 2016 via mobile

My husband and I stayed at the hotel after a work banquet and found that the room was comfortable and clean. The banquet room was very nice and the food was tasty. But none of that is what sets the hotel apart is the staff, particularly Rafael. He was very courteous and attentive. Definitely helped us start our day off...

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Helpful?
Thank Kristal T
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for your review and kind words. Sincerely, Ryan Gullion General Manager

Calgary, Canada
Reviewed 30 June 2016

I stay at Sorella CC often, averaging 1x / month. I choose it because in Houston, its hard to find a hotel where you want to go outside and walk around. At Sorella, there are a dozen good restaurants in a few minutes walk, Lifetime fitness passes available and quick car access to both I10 and I8 freeways. They have...

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Helpful?
Thank Gerard G
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for choosing to stay with us. I will share your feedback with our team. Sincerely, Ryan Gullion General Manager

Reviewed 30 June 2016 via mobile

My husband and I stayed here for 1 night. We will definitely be back! It's a great location, food and shopping is within walking distance, the price is reasonable. The service was great, especially Mojead and Raphel! Ladies- Vera Bradley is right across the street 😊

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Helpful?
Thank Llm0002
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for staying with us and enjoying the hotel. We hope to see you again soon. Sincerely, Ryan Gullion General Manager

Reviewed 28 June 2016 via mobile

Large, spacious rooms with great views. Hotel surrounded by dining and shipping options. There wasn't an office space in my room but instead a table that served as dining, office etc...multifunctional but awkward for power outlets when plugging in phone charger or laptop. Big, comfy bed, mini bar options, plenty of seating for visitors or hanging out. The breakfast had...

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Helpful?
Thank Kris S
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for choosing to stay with us and sharing your experience. We appreciate your feedback and look forward to your return. Sincerely, Ryan Gullion General Manager

Dallas, Texas
Reviewed 24 June 2016

Without doubt one of the favorite hotels I stayed during my time in Houston! Upon arrival we were warmly welcomed by the staff and a manager. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant Supervisor Roman and hostess Christina deserves a special thanks. We had two great evenings here, which obviously also added up...

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Helpful?
1Thank DiannWindham
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you so much for sharing your insight with us. We are very pleased to learn you had a great experience. Sincerely, Ryan Gullion General Manager

Surfside Beach, Texas
Reviewed 23 June 2016 via mobile

The good:This hotel is very attractive. Modern chic on overload. Rooms are comfortable and quiet. Included breakfast is fresh and tasty. The bad: Service at the pool. The poor ONE server and backed up bar could not possibly keep up with demand. There were no clean towels in the bin and dirty ones were heaped. No tables had been bussed,...

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Helpful?
Thank Karen E
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

We are very sorry to learn about your experience and I have followed up to address your concern with the appropriate individuals. If you would like to contact me directly, my information is shown below. Sincerely, Ryan Gullion General Manager rgullion@valenciagroup.com 713.827.3500

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $261 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorella CITYCENTRE staff and other travellers.
8 questions
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Baton Rouge, Louisiana
san jose, ca, usa
9 months ago
Austin, Texas
over a year ago

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Questions? Get answers from Hotel Sorella CITYCENTRE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to face the courtyard. Great fireplaces and entertainment.”
 of 5 bubbles JPL1807, 21 Mar 2017 | Read review
“Ask for the Suite.”
 of 5 bubbles 953zeeshanh, 3 Mar 2017 | Read review
“Dine at Ra Sushi. You will love it!”
 of 5 bubbles station1221, 20 Feb 2017 | Read review
“Just ask and they will attend to your needs”
 of 5 bubbles jack_jensen, 7 Feb 2017 | Read review
“Rooms facing East and onto the Village Green at City Center are the best.”
 of 5 bubbles brucestover, 4 Feb 2017 | Read review
5 of 5
Booking.com
US$299* /night
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Prices are for 1 room, 2 adults
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