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Hotel Sorella CITYCENTRE

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Traveller (255)
Room & Suite (160)
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Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“mona lisa”(34 reviews)
“radio milano”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Hotel Sorella CITYCENTRE
Special Offer: Romance Package
Hotel packages
Offers from Hotel Sorella CITYCENTRE
Special Offer: Romance Package
Hotel packages
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Rooms
Aug. 27Aug. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,269)
There are newer reviews for Hotel Sorella CITYCENTRE
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All reviewsmona lisaradio milanorestaurants and shopsgreat hotelwithin walking distancechocolate covered strawberriesjunior suitecontinental breakfastbottle of champagneyogurtconference centermodern hotelparking garagegreat weekendenergy corridorvalet servicespecial thanks
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31 - 35 of 1,239 reviews
Reviewed July 1, 2018 via mobile

My family and I had a wonderful stay and enjoyed the wedding in the Sorrela Ballroom. Beautiful place and comfortable stay. The valet man, Raphael was very helpful and attentive!! He did an excellent job.

Thank calliewhitbeck
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded July 9, 2018

Dear Calliewhitbeck, Thank you for your kind comments about Raphael. we will pass this on to him. We are glad you enjoy your stay and the wedding reception. William T. Barba

Reviewed June 30, 2018

Beautiful hotel with great location to all of the City Centre businesses. Raphael was the gentleman who assisted me the most during my stay and was excellent at making me feel welcome from the valet service.

Thank Lauren F
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded July 9, 2018

Dear Lauren F, We are lucky to have Raphael in our team. We are happy to know you enjoy your stay. William T. Barba

Reviewed June 30, 2018 via mobile

Our stay at Hotel Sorella was fantastic, with the valet service being exceptional. Raphael was so accommodating, chatted with us while we waited on our car, loaded up our bags for us and gave us water for the road. He also addressed us by name...More

Thank Diana T
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded July 9, 2018

Dear Diana T, We are happy to know that your interaction with Raphael create a lasting impression about our hotel services. we will pass on your kind comments William T. Barba

Reviewed June 27, 2018

Canyon Evenson is a great staff, I ordered online goods to deliver to the hotel, however, the shop delayed sent out, till I checked out. Canyon helped to received and kept for my 3 parcels, which arrived on different days, and take his own time...More

Thank Dolores H
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded July 9, 2018

Dear Dolores H, We are lucky to have Canyon in our team. We are happy to know that our team was helpful and deliver our promise. With kind regards William T. Barba

A TripAdvisor Member
1
Reviewed June 25, 2018

Parking is a hassle. Guest valet too expensive and isn't covered by our expense policy. There should be a certain number of spots for paying hotel guests. Didn't get bad until Thursday night. Returned from work and had to keep driving around looking for a...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from WILLIAM B, Director of Operations at Hotel Sorella CITYCENTREResponded July 9, 2018

Dear Guest, I am sorry that you have difficult time finding parking, please do not hesitated next time to ask the front desk manager if he can accommodate valet for you when you return. William T. Barba

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$175 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (255)
Room & Suite (160)
Pool & Beach (32)
Dining (22)
Business Centre & Event Rooms (4)
Amenities (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
beckiebradshaw
May 28, 2017|
AnswerShow all 4 answers
Response from Robert N | Reviewed this property |
Uber. But if you drive you must get off on the beltway 8 feeder road before you reach I10 and Uturn at Kimberly lane.
0
Votes
roniwill88
May 9, 2017|
AnswerShow all 4 answers
Response from Mike M | Reviewed this property |
I would recommend you ask the hotel regarding something like this. I noticed a wedding party getting photos done, but they may have asked permission.
0
Votes
emscurtis
September 5, 2016|
AnswerShow all 4 answers
Response from rovenafundaof | Reviewed this property |
Yes, they do have it. If you call in advance requesting it, you will have it in your bedroom waiting for you.
2
Votes
Room Tips
"Was left in the room for housekeeping."
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"Keep an eye on all credit card charges"
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"11 and 12th floors are incredible suites"
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"Room had a view of the courtyard! Beautiful!!"
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