Embassy Suites By Hilton Houston West - Katy

Embassy Suites By Hilton Houston West - Katy

Traveller (194)
Room & Suite (17)
Dining (13)
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Fully refundable before Tue, May 21
Breakfast included
No prepayment needed
C$239
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#7 of 537 hotels in Houston
4.6 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The new Embassy Suites by Hilton Houston West - Katy hotel is located just south of Interstate 10, about 10 miles from Katy, Texas. Stay at our all-suite hotel to enjoy convenient Energy Corridor access, free made-to-order breakfast and Evening Reception* daily, plus a microwave and mini-fridge in your suite. Our west Houston hotel's second floor is dedicated to meetings and events, with 7,000 sq. ft. of flexible space. Invite up to 350 guests to your wedding in the Rice Ballroom, or take advantage of the business center for last-minute changes to the schedule of your mid-sized conference. Parking is complimentary. The 24-hour fitness center features the latest cardio equipment, and the George Bush Hike and Bike Trail is just behind the hotel. Take advantage of our relaxing indoor pool. Unwind with a local lager after a long day. Embassy Suites Houston West - Katy offers a lobby bar, restaurant and room service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Great View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
4.5
4.5 of 5 bubbles671 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Embassy Suites by Hilton Houston West - Katy has garnered appreciation for its complimentary breakfast and happy hour, with guests impressed by the food and drink quality. The hotel's location garners mixed feedback; its removal from downtown is a plus for those seeking tranquility, but a downside for those preferring walkable amenities. The rooms generally receive positive remarks for their cleanliness and modernity, although rare complaints of bedbugs and outdated decor arise. The service stands out, with staff earning accolades for their hospitality and professionalism, particularly during social events. The hotel's cleanliness is consistently praised, contributing to the lively and welcoming atmosphere that guests enjoy. In terms of value, the combination of complimentary offerings and esteemed service solidifies its reputation as a hotel that offers good bang for the buck.
Location
Inconvenient
Atmosphere
Lively
Rooms
Comfortable
Value
Remarkable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory

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671Reviews8Q+A54Room tips
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Detailed Reviews
Anthony F wrote a review Aug 2023
lewisville, United States4 contributions
Hotel's Favourite
5.0 of 5 bubbles
There are several hotels in the area, but you can't beat the GREAT service at the Katy West Embassy from the time you check-in to checkout. Irma and Gustavo are the greatest bartender/server I have met in all my travels. They were very attentive to all of there guest. Great attitude everyday even under stressful, super busy evenings appreciation hour.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Request room on the rear side of hotel if you are a light sleeper.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason G, General Manager at Embassy Suites By Hilton Houston West - Katy
Responded Aug 17, 2023
Thank you for the wonderful feedback! We love our bar staff for sure and appreciate you recognizing them! See you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Calondra B. wrote a review Sep 2020
Houston, Texas1,088 contribution41 helpful votes
+1
5.0 of 5 bubbles
I visited for an overnight stay. The hotel staff and guests observed covid rules wearing masks, social distancing, and displayed available hand sanitizers. Each room on our hotel wing had a clean stay seal on its door. The room was spacious, clean, and welcoming. I left my YETI and thankfully, returned to retrieve it from the check in desk. The Happy Hour/Breakfast was available with socially distanced seating. The kitchen took food orders at the counter and brought meals inside of styrofoam carriers with plastic utensils to paid guests.
Thoroughly enjoyed my stay.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
jackiewatkins4 wrote a review Feb 2020
Corpus Christi, Texas1 contribution
5.0 of 5 bubbles
This was the absolute best stay at a hotel we have ever had. The cleanest room, the kindest staff( shout out Ryan front desk), to the rhythm omelet making chief. The food was amazing and the drinks were such a bonus after a long day at Texas Children Hospital. This hotel was booked by family member because of an emergency visit so the location was 40 minutes away then our normal hotels but it was worth it and now will will be booking here for all Houston trips. Bravo to management for such a great team and to the pool guy, loved the heated pool. Thank you and this hotel is the standard for all hotels. Hope Embassy not only applauds the staff but goes over and beyond with a good old fashion cash bonus, it’s well deserved. Thank you again
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Review collected in partnership with Embassy Suites Hotels
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steph_Velasquez, Front Office Manager at Embassy Suites By Hilton Houston West - Katy
Responded Feb 22, 2020
Dear jackiewatkins4, It is a true pleasure to read your review. Thank you so much for taking your time to share your kind words, awesome that you found our rooms clean. Your warm words regarding the breakfast buffet mean a lot and will be shared with the team! It is our goal to ensure all our guests may have the best start into the day possible - we all know food is crucial regarding this. Your loyalty mean a lot and we very much hope you have already shared your preferences with the team to tailor any future stays. We are already looking forward for your next stay and hearing from you! Warm regards, Stephanie Claire Velasquez
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MzJaxson2019 wrote a review Feb 2020
1 contribution
4.0 of 5 bubbles
Hotel clean staff friendly cooked breakfast decent just unseasoned and bacon usually burnt. Lunch buffet good. Kids loved the pool. Evening cocktail good if you are a drinker. Snack option could pass on.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer P wrote a review Jan 2020
Brookshire, Texas1 contribution
5.0 of 5 bubbles
I’ve never been so impressed with EVERY staff member in this elegant, yet inviting hotel. While we loved the heated pool, evening happy hour, dinner, and customizeable breakfast & lunch, the real treasure was being treated like a VIP at every turn. We traveled with my Autistic nephew in our party and the staff went out of their way to help us while never once making us feel like we were a burden. It’s a rare gift when traveling to enjoy such luxury treatment at such an affordable price. This is THE place to stay, host your event, meeting, or family gathering. I also witnessed their unique ability to adapt to various cultural norms in wedding planning. Just amazing!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert T wrote a review Oct 2022
25 contributions5 helpful votes
5.0 of 5 bubbles
For the price I paid I felt I received double the comfort and service. The building was modern in design, extremely maintained and clean , comfortable room and furnishings, complimentary happy hour of beer/wine / well drinks that most places have long forgotten, a dinner menu that teased my taste buds with variety That I had no need to leave for another location, and complimentary made to order breakfast and buffet variety I would have gladly paid to participate. Three levels of coffee flavor from mild, medium and cold roast— noticed hotel security roaming the parking lot like a buzzard searching for prey (keeping vehicles safe). This is a new favorite location for my travels.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Parking was ample and security remained visible.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Velasquez, Owner at Embassy Suites By Hilton Houston West - Katy
Responded Nov 12, 2022
Your Feeback means a lot to us. We all do what we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thank you and hope to see you again very soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cedmonson84 wrote a review Jun 2021
San Antonio, Texas1 contribution
2.0 of 5 bubbles
My toilet was soiled when I got into my room. I cleaned it myself as I couldn’t wait for someone to clean it. I disinfected myself. Also disappointed that housekeeping didn’t come around in all 3/4 days of stay to check if we needed a room cleaning or towels etc.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2021
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason G, General Manager at Embassy Suites By Hilton Houston West - Katy
Responded Jul 7, 2021
Thank you for your review! I am sorry to hear about the cleanliness of your room upon arrival. It is not what I am accustomed to hearing. I have shared your feedback with our housekeeping team. We are not presently doing stayover housekeeping service automatically, but rather on demand. This is following guidance from the brand. We are delighted to arrange stayover service if you inform the front desk. We will also provide any items you need, 24 hours a day, by dialing 0 from your guestroom. Thank you again for your feedback and I am very sorry we did not meet your expectations for this stay. We sincerely appreciate you choosing our hotel and I hope we have the opportunity to welcome you back soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara A wrote a review Nov 2022
Baton Rouge, Louisiana4 contributions
3.0 of 5 bubbles
Traveled the week before Thanksgiving with family, including two toddlers.

Pros: Newer hotel, on site adjacent parking, easy to book on the Hilton Honors app, easy to extend reservation, fresh hot breakfast, trays to take
Food upstairs to for sleeping children, spacious room

Cons: no valet, front desk lady looked like she had freshly washed hair at 2am with a “you’re disturbing me” attitude as I checked in, was required to stop by front desk to check in despite having access to the app, took forever to get towels for my family of 6( who were all listed on the reservation) no overnight housekeeping, hear highway in the rooms overlooking the highway, housekeeping did come one day but there’s a “complimentary cleaning” that they advertise “upon request”. This is advertised as emptying the trash, making the bed, and refreshing the bathroom.
This is the main reason for writing this review because as a mother traveling with 4 kids-I need and want my room Cleaned daily. They “made the bed” even though the toddlers put spaghetti sauce and cracker crumbs everywhere, there was still trash left in the room because there’s no trash can big enough to put trash for 6 people. They only took the trash in the cans. They did not clean the tub. What good is staying in a hotel if I have to empty my own garbage, clean the tub and change my own sheets everyday? To come back to the room after a long day of activities with kids with a bathroom with a filthy tub, crummy stained sheets, not enough towels, and trash everywhere took away one of the main benefits of hotel staying as a mom. I’m calling an underwhelmed front desk worker who’s taking their time to bring towels to bathe my babies while I
clean the bathtub and my family is making multiple trash trips is not something I’m going to pay
Money to do again.
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Date of stay: November 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aaron H wrote a review Oct 2020
Eureka Springs, Arkansas62 contributions47 helpful votes
5.0 of 5 bubbles
While in town for the Lone Star Mopar Fest, the Embassy Suites was chosen as our host hotel. It was at capacity for the entire weekend, but you'd not know it by looking at the employees. All fully masked, all very cordial, and all very quietly going about their business. Our room on the 14th floor was very clean, very well-maintained, and we'll be sure to stay here again the next time we're in town. As a Hilton Honors gold member, we did receive some 'extra' attention, as well as the goodie bag on check-in. Electronic keys worked great, TV was great, and wifi was great, even though I'm sure it was loaded with all of the users!

A special tip of the hat to the bar/restaurant downstairs. Breakfast was absolutely teriffic, and the workers were happy and engaged everyone while remaining safely distanced. Again, everyone wore masks, and we had no concerns of any kind. Plenty of food and atmosphere from the bar, and our dinners were absolutely delicious! I was a little shocked that our bar tab wasn't more, as we'd had drinks and meals, but when I double-checked, the balance was correct. I have zero complaints about the service at the bar, the food service, or the breakfast service. Couldn't give higher praise!

Congrats to the hotel's staff on carrying the pandemic standards throughout the entire weekend. Even though there were hundreds of obnoxious show car owners who drank too much, yelled too much, and demanded too much, they never once cracked. We will be happy to check in again on our next visit to the area.
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Date of stay: October 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Across the hall from elevators, but never heard them once!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
45Many wrote a review Jan 2020
Houston, Minnesota283 contributions35 helpful votes
+1
5.0 of 5 bubbles
We have stayed here before and we have always found the staff to be friendly. The ground are very well kept. The rooms are very clean and quiet and nice size. The breakfast is excellent cooked to order and is in the cost to stay. The pool is always very clean. The staff that works at this Embassy take pride in the way it is taking care of because every time we stay it’s is always immaculate . The beds are very comfortable . The parking is in a parking garage we have never had any problems there . One of the reasons we like staying is because my wife feel safe staying there. I will add some photos I took we got in late so I just took some of the room. Sorry about the photo not being the best it had been a very long day.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber M asked a question Jan 2022
1 contribution
What time is the evening reception?
Answer from Shonda V
2 contributions1 helpful vote
Typically the reception is from 5-7:00pm
Answer from macmaestro
Lubbock, Texas2 contributions1 helpful vote
Ask hotel but likely 18.
Des17 asked a question Oct 2020
Beaufort, South Carolina1 contribution
Is there hot breakfast served during COVID?
Answer from boymomdfw
Dallas, Texas2,325 contributions678 helpful votes
Yes. You can still get the made to order omelets or you can get a Styrofoam box which they will fill with eggs, sausage, bacon, and/or potatoes.
rigz10 asked a question Sep 2020
hope, ar39 contributions16 helpful votes
Is the pool open during Covid?
Answer from Jason G
Houston, Texas
Hello, Yes the swimming pool is open between 9am-9pm and it's only for 30 minutes. You have to sign up at the front desk once you are already checked in. Thank you and hope to see you soon!
Joshua asked a question Aug 2020
Houston, Texas
Can you walk out and stand on the balcony
Answer from Ashley R
Grand Prairie, Texas7 contributions
Yes you can. We’ve been several times since covid and didn’t have an issue.
JimK54 wrote a tip Apr 2024
Colleyville, Texas2 contributions1 helpful vote
5.0 of 5 bubbles
"Don’t hesitate. Great value location and easy access to all points Houston."
Read full review
Chance R wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Don't skip the breakfast or happy hour. The food is great. "
Read full review
Dominique L wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"If you get a rental this a good location. There’s free parking and you’re not too far from the fun in this beautiful city of Houston "
Read full review
saints36 wrote a tip Mar 2024
Elton, Louisiana3 contributions1 helpful vote
5.0 of 5 bubbles
"Travel before rush hour because the traffic can be hectic"
Read full review
Kb1kurt wrote a tip Mar 2024
41 contributions13 helpful votes
5.0 of 5 bubbles
"Be ware of being addicted to the wonderful service!!!"
Read full review
Not the right property for you?
There are more places to choose from in the Houston area.
PRICE RANGE
C$221 - C$297 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
208
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Embassy Suites By Hilton Houston West - Katy - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Embassy Suites by Hilton Houston West - Katy
Which popular attractions are close to Embassy Suites by Hilton Houston West - Katy?
Nearby attractions include TopGolf (1.8 km), Seismique (5.3 km), and Alternate Reality Escape Rooms (7.4 km).
What are some of the property amenities at Embassy Suites by Hilton Houston West - Katy?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Houston West - Katy?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Houston West - Katy?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Houston West - Katy?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Houston West - Katy?
Conveniently located restaurants include Lupe Tortilla's, Babin's Seafood House, and Rudy's Country Store & Bar-B-Que.
Are there opportunities to exercise at Embassy Suites by Hilton Houston West - Katy?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Houston West - Katy?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Houston West - Katy?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Houston West - Katy offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Embassy Suites by Hilton Houston West - Katy accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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