Hampton Inn & Suites Houston Heights I-10

Hampton Inn & Suites Houston Heights I-10

Traveller (48)
Room & Suite (28)
Christmas Tree in dining area.
Dining (6)

View prices for your travel dates

Breakfast included
C$138
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#35 of 538 hotels in Houston
4.4 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Our hotel is located in the heart of Houston just minutes away from downtown and The Galleria business district, directly off of I-10. We are also located directly across the street from Memorial Park which is equipped with a golf course, tennis courts, 3 mile jogging trail and hiking trails. Our hotel offers all of our guests free wired and wireless high-speed internet access, hot breakfast, a state of the art extended fitness center, heated indoor pool, and an outdoor experience facility with a water feature. Our guest can also take advantage of our on site convenience shop, free wireless high-speed internet access in all public areas, large meeting space, 24 hour business center, and 24 hour coffee service. We also offer our guest multiple room types which range from an executive king to a two bedroom suite.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Mid-range
Value
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

5820 Katy Freeway, Houston, TX 77007-2102
707Reviews9Q+A49Room tips
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Detailed Reviews
Michael O wrote a review Apr 2023
Chicago, Illinois343 contributions82 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Great weekend and loved the location. People are friendly and location had walkable dining options. Was able to walk to neighborhood bars and great Mexican restaurant. Only a few miles form great shopping.
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Review collected in partnership with Hampton
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Coleman, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Apr 13, 2023
We appreciate you taking the time to provide us your feedback. "Making our Guests Happy, Makes us Happy," is our Hampton Guarantee. We stand behind our guarantee and strive to ensure all of our guests are Happy with their stay! Thank you for choosing to stay with us while in Houston!
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CharlieMeyer2020 wrote a review Jan 2021
Tulsa, Oklahoma85 contributions34 helpful votes
5.0 of 5 bubbles
We’re Silver Members, so above average nights for a reviewer comparison basis. This Hampton is above average and the reviews are correct-nothing in immediate area except adjoining Denny’s, but great location to get anywhere in Houston, certainly clean, comfortable, gated/lighted complimentary parking and very friendly staff including Paige at the front desk and Nora helping with breakfast. This is our third trip to this particular Hampton and they have been great every time. 
Two suggestions: 1)Upgrading to a suite for a few dollars more really is a nice option. 2)If you’re a railroad fan( I am), ask for higher floor trackside. The current UP/ex SP Los Angeles to New Orleans main line is right out your window. Probably 10 trains during the night and maybe approx 24 trains every 24 hours. If you’re not a train fan, simply ask for I-10 side room. You cannot hear the trains from the front side and I-10 noise is minimal.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Coleman, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Jan 2, 2021
We appreciate you taking the time to provide us your feedback. "Making our Guests Happy, Makes us Happy," is our Hampton Guarantee. We stand behind our guarantee and strive to ensure all of our guests are Happy with their stay! We hope to see you here again soon!
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Kevin L wrote a review Mar 2020
Washington DC, District of Columbia275 contributions13 helpful votes
4.0 of 5 bubbles
I arrived early for a business trip and decided to spend couple nights here before staying at a Marriott property where the business event is being held. I must say that customer ratings usually stay true to the overall experience as this Hilton property is pretty well maintained. I booked one of their king suites and I really liked the layout of the room - rather spacious with a smart layout that includes a nice, wide desk for me to work on with my laptop.

Pros: Of course, one of Hampton Inn's selling points is their inclusive breakfast and this property also had their typical breakfast bar with ample selection of items - fresh fruits, yogurts, oatmeal, cereal and a waffle station, etc. They have a nice laundry room which I also took advantage of before heading over to the Marriott property, and they do not have a laundry facility where guests can do their own laundry.

Cons: Firm mattress makes all the difference for me so I was disappointed to see that the side of my king bed was caved in by all the guests that had stayed prior. With their coffee, let's just say I ended up getting it at other places and bringing it back to the hotel with me. Lastly, their shower-head is not detachable which was a bit surprising as well.

Overall, I had a pretty decent stay and would recommend this property to other travelers and hhonors members.
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Date of stay: March 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle C, Manager at Hampton Inn & Suites Houston Heights I-10
Responded Mar 12, 2020
Dear Kevin, Thank you for staying with us on your trip to Houston. We sincerely appreciate you taking the time to tell us about your stay. Your feedback and honesty are very important to us as they help us to improve our property. We are sorry to hear that the room you received our bed did not meet your expectation and needed some improvements. We can assure you that your concerns toward the room will be reviewed so that can continue to improve our property and provide you with the best quality rooms. I am glad to read that over all your stay was enjoyable and you enjoyed our hot buffet breakfast. We hope the next time you are in Houston we are able to wow with a room that does meet your expectations. Again, thank you for taking your time to share your feedback.
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kirstenpix wrote a review Feb 2020
Gig Harbor, Washington509 contributions235 helpful votes
3.0 of 5 bubbles
Sort of awkward access. Turn into Denny’s to reach the hotel. Checked in very late/very early and had a friendly greeting and fast check-in.

Received a call from the front desk in the morning asking us to change rooms as we’d been mistakenly checked into an accessible room and they needed it for another guest starting that night. No problem. We agreed on 11 am and someone would come help move our things. 11 am came and went so I went to the desk. The person manning the desk was polite but had to call to check to see if our new room was ready. After a few minutes, I had a new key but had to move everything myself.

Although it was smaller, I preferred the second room. It was at the back of the hotel and the occasional train going by (no horns) was much preferable to the constant drone of traffic from I-10 on the other side of the hotel.

The room was comfortable. Plenty of fresh white towels, sheets and toiletries. Fridge and microwave in room.

In the evenings, the gate to parking is accessed with your key card.

Check-out was fast and friendly.

The only real negative was breakfast. We ate it a couple of mornings then ate elsewhere. There is good variety, unless you eat low carb. All the hot eggs were the fake kind and one morning the scrambled eggs with cheese looked like a huge oil slick.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle C, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Feb 28, 2020
Thank you taking the time provide your thorough review! Our team works strives to provide clean room, friendly service, and comfortable surroundings for every guest, every stay! We take pride in making sure every guest is Happy with their stay. We appreciate you choosing to stay with us while in Houston. We look forward to your next visit!
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MsBHTown wrote a review Apr 2021
6 contributions1 helpful vote
1.0 of 5 bubbles
You will be charged an extra $20 a day for “incidentals” to any rate you book and not be told until you arrive. I have stayed as a HH member for years at many Hampton hotels and never been charged this extra fee with no warning for when booking. Either indicate the actual rate when booking or make sure the fee is transparent. We canceled the reservation and went to a different hotel that honors the rate and amount agreed to when booking. Also, the area surrounding the hotel is not safe and the desk attendant was not very helpful or friendly.
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Review collected in partnership with Hampton
Date of stay: April 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Coleman, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Apr 27, 2021
Thank you for taking the time to provide us your feedback. Our teams work hard to provide clean rooms, friendly service, comfortable surroundings every guest, every stay. We apologize about the confusion at check in regarding the incidentals. When you check into a hotel your credit or debit card will be authorized for room and tax per night plus incidentals. Incidentals are additional charges that may occur during your stay. Incidentals amounts vary from hotel to hotel but here at the Hampton Inn & Suites Houston Heights I-10 we authorize $20 per night. If you do not occur any additional charges during your stay, your card is charged for the room and tax for your stay. Any additional amounts authorized release on back to your Credit Card Company or Bank. We hope this cleared somethings up for you and wish you safe travels on your future adventures!
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_glbetrkkr_ wrote a review Oct 2020
New York City, New York1,277 contribution340 helpful votes
4.0 of 5 bubbles
The Hampton brand is very consistent. If you’ve stayed at previous Hamptons, expect the same friendly staff, free breakfast (albeit Covid modified), and general vibe.

The evening front desk agent (I didn’t get his name) recognized my Diamond status and upgraded me to a junior suite. My room was very spacious and functional. It overlooked Katy access road and it was very quiet.

I chose this hotel mainly for its location. I wanted to be close to the Galleria, but not too close (FYI traffic in/around the mall can get pretty bad). There isn’t much to do within walking distance except go to Denny’s or into Memorial Park. There are grocery stores within a ten minute drive of the property. Another reason I selected this hotel was the free parking. The Hampton closer to the Galleria charges $16/night - no thanks.

I love the gym facility. It includes free weights, water dispenser, cardio machines and a cable machine.

As mentioned, breakfast is modified. For hot selection, staff dish out eggs and breakfast sausages. The following comment isn’t directed to the hotel specifically, but Hilton in general: it would be nice to see more healthier options (avocado toast, spinach with eggs, more fruit options, plain Greek yoghurt instead of the sugar-packed fruity version).

Thankfully, regardless of the state, masks are compulsory inside Hilton properties. Unfortunately, not everyone was compliant - at least staff were.

All in all, a very solid stay. Definitely recommend.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Coleman, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Oct 15, 2020
We appreciate you taking the time to provide a thorough review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We hope to see you here again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KMRitter73 wrote a review Feb 2020
New Orleans, Louisiana12 contributions2 helpful votes
4.0 of 5 bubbles
I, really, wanted to give 5 stars on this property but it was a tad noisy being so close to the freeway. However, there were complimentary earplugs in the room upon arrival. The property is very well maintained, everything was clean, the beds are comfy, breakfast is decent. There was a slight parking inconvenience due to some sort of business conference held during the day but cleared out by nightfall. The internet was not that great but that wasn’t a deal breaker for me.
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Review collected in partnership with Hampton
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle C, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Feb 6, 2020
We appreciate you taking the time to provide us with your feedback. Our team works hard to provide friendly service, clean rooms, comfortable surroundings every guest, every stay. For future reservations you can request a room on the opposite side of the freeway. We appreciate you choosing to stay with us while in Houston. We hope to see you here again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dar821 wrote a review Sep 2021
Bozeman, Montana1 contribution1 helpful vote
2.0 of 5 bubbles
The entry into this hotel sitting right atop the highway is thru a Denny’s parking lot that is packed. You don’t feel safe going out of the hotel for anything besides getting in your car. I would recommend picking a different hotel in the area!
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Review collected in partnership with Hampton
Date of stay: September 2021
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Coleman, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Oct 9, 2021
Thank you for your recent stay here at the Hampton Inn and Suites I -10 Central. We really appreciate your taking the time to review our property. Your feedback are both very valuable to us. We are sorry to read that your stay did not go as well as we would have liked it to. While we are located in the Heights Neighborhood which is one of the oldest neighborhoods in Houston and has been undergoing revitalization over the last 10 years. We understand our location being so close to downtown Houston and right off the Highway can be intimidating if you are not familiar with large cities such as Houston. We hope in the future that you find the Hampton Inn in Houston that suits you best. We wish you safe travels on your future adventures!
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iobukh472352 wrote a review Nov 2021
Austin, Texas1 contribution
5.0 of 5 bubbles
Clean room, clean hotel, good breakfast. I recommend it for a visit.nice and comfortable mattress. New and modern rooms. I recommend it for a visit. my husband forgot his watch in the room, a few days later we received a reply that the watch was found, a week later we arrived and took them away
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Review collected in partnership with Hampton
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Coleman, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Dec 12, 2021
We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Missyfish96 wrote a review Jan 2022
10 contributions2 helpful votes
5.0 of 5 bubbles
Using the app, check-in and checkout were super easy. Also like using the app as a room key. Room was very clean. Breakfast selection was good. They have waffle makers and regular or cinnamon roll waffle batter.
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Review collected in partnership with Hampton
Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Coleman, General Manager at Hampton Inn & Suites Houston Heights I-10
Responded Jan 18, 2022
We appreciate you taking the time to review our hotel. We are pleased you enjoyed using the Hilton Honors app and digital key. It is such a great tool for our guest loyal members to use. We hope you come back to enjoy our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We look forward to your next visit!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Michelle C
Houston
Thank you for your question. Our cancellation policy is based off of the rate booking terms and conditions you choose during your stay.
chipaver asked a question Nov 2018
Chicago9 contributions6 helpful votes
Is the self parking facility free?
Answer from Shan59
Lewisburg, Tennessee40 contributions6 helpful votes
Yes.
Monce00 asked a question Apr 2017
Houston, Texas
What is your check-in age requirement?
Answer from MsMimi08
San Antonio, Texas12 contributions2 helpful votes
I don't know. I am well above adult age
Answer from Preston F
Bossier City, Louisiana5 contributions
There are cabs available. It will take me about 30 minutes to get downtown depending upon traffic.
Louise W asked a question Aug 2016
Leeston, New Zealand25 contributions2 helpful votes
Hi, what is the best way of getting from Houston George Bush International Airport to the Hotel? Thanks
Answer from sanya l
Dublin, Ireland25 contributions21 helpful votes
Not sure if you're asking for specific directions or best mode of transportation. We took a cab from airport - hotel costing around USD 50
Bryan J wrote a tip Oct 2023
3 contributions1 helpful vote
2.0 of 5 bubbles
"site says they have digital key - they don't. call ahead to get gate code."
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Sophie E wrote a tip Oct 2022
86 contributions29 helpful votes
3.0 of 5 bubbles
"Parking was free, breakfast was free, wifi was free"
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Stay815289 wrote a tip Nov 2021
2 contributions
2.0 of 5 bubbles
"You probably need a room on the bottom floor near the middle to get sufficient wifi service."
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Arnold_Ziffel wrote a tip Oct 2021
Hurst, Texas330 contributions208 helpful votes
4.0 of 5 bubbles
"Don't ask for spreadable butter you won't get any."
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Tod V wrote a tip Feb 2019
1 contribution1 helpful vote
3.0 of 5 bubbles
"Turn in off the frontage road at the restaurant on the corner."
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Not the right property for you?
There are more places to choose from in the Houston area.
PRICE RANGE
C$161 - C$232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn downtown hotel houston
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesTexasTexas Gulf CoastHoustonWashington Ave./ Memorial Park
NUMBER OF ROOMS
126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hampton Inn & Suites Houston Heights I-10 - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hampton Inn & Suites Houston Heights I-10
Which popular attractions are close to Hampton Inn & Suites Houston Heights I-10?
Nearby attractions include The Grogan Gallery (0.6 km), Camp Logan Park (0.7 km), and Wyld Chld (1.0 km).
What are some of the property amenities at Hampton Inn & Suites Houston Heights I-10?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Houston Heights I-10?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Houston Heights I-10?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Houston Heights I-10?
Conveniently located restaurants include The Blue Fish on Washington, Porta'Vino, and Canyon Creek Bar and Grill.
Are there opportunities to exercise at Hampton Inn & Suites Houston Heights I-10?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Hampton Inn & Suites Houston Heights I-10?
Yes, laundry service and self serve laundry are offered to guests.
Does Hampton Inn & Suites Houston Heights I-10 offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn & Suites Houston Heights I-10?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (2.0 km), Buffalo Bayou Park Cistern (5.3 km), and Sam Houston Park (5.9 km).
Is Hampton Inn & Suites Houston Heights I-10 accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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