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We had a stopover stay while in route to New Orleans. Rooms were clean and recently updated. Alondra and Liz provided excellent assistance while checking in and recommending places to eat nearby. Only negative is some noise from a nearby interstate.
Booked a Non-Smoking room several weeks in advance. When I arrived at my room I realized it was a smoking room. I immediately went back to the desk for assistance to which they showed little or no concern and said they could get me in...More
Thank Robert P
Response from CWS1020, General Manager at Candlewood Suites I-10 EastResponded 26 January 2015
Dear Mr. Robert,
I sincerely apologize for the inconvenience we may have caused you. I apologize for giving you a smoking room, we corrected that immediately and for the rate change. It was an error from the system due to the room change however we...More
This hotel is located off of I 10 East and is near a lot of different restaurants and stores which was a big convince for us!
The room istelf was spacious. The a/c unit was a bit loud but it didn't bother me at all....More
Beware if you are a non-smoker! They show $116.00 as an average room rate...all of those rooms are smoking rooms. There also is no breakfast included. The room was fine - clean, comfortable beds. The shower floor (it was a handicapped room) had large cracks...More
Thank Gail B
Response from IHGCare, Guest Relations Manager at Candlewood Suites I-10 EastResponded 4 December 2014
Dear Gail B,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness.
However, we’re sorry we fell below your expectation regarding the lack of breakfast...More
From oct 19 to oct 31 I stayed in this hotel in count of business. The staff was very friendly always willing to help if needed assist. They have a great place to just relax out back and grill if wanted.. the Gym was nice...More
US$98 - US$137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#137 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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