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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

HIExpress.comUS$99*
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#140 of 506 Hotels in Houston
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road
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113 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Start your review of Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road
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Reviewed 2 days ago NEWvia mobile

Greatly appreciated Veronica in Housekeeping Holiday inn express on West Rd. In Houston for her patience in my delay getting out of my room . The efficiency of the staff was incredible, I was greeted numerous times by Shawnice and Mercedes. This is my fourth visit in this establishment and I will definitely be back !

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Helpful?
Thank Linda B
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

I was going to MEMORIAL HERMAN HOSPITAL for out patient surgery. I chose Holiday Inn Express on West because it was easily accessible to where I needed to be. Holiday Inn Express and Suites are always my first choice when traveling. I always check out the reviews. The online reviews were excellent so that nailed down my choice. At check...

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Helpful?
Thank Sandy B
About Hotel's Favourite Review
Miami, Florida
Reviewed 5 days ago NEW

Warning! DO NOT stay here! this is the second horrible experience I've had with this establishment and I will make sure it is the last. I've tried to reach out to management SEVERAL TIMES in regards to the matter but all the manager does is forward me to voicemail and never return my calls.

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Helpful?
Thank tessabarnes
Mexico City, Mexico
Reviewed 5 days ago NEWvia mobile

Im sad to say that my experience with this hotel was terrible. We just booked one night through booking and when we showed up we didn't have a room to stay!! Their claim was just that someone else decided to stay longer so our rooms were not available! It was midnight and were exhausted so we had to go to...

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Helpful?
Thank Ingrid B
Lynnette H, General Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

Hello, We regret to hear you had a difficult experience with us. We apologize for having to relocate you. We hope to accommodate you in the future. We pride ourselves on great customer service and creating an out of home experience.

Reviewed 2 weeks ago via mobile

When we checked and during our stay, Raven and Deysi made our experience easy and fun and were so helping with eating choices. The breakfast ladies, Ms. Joyce and Ms. Mary made breakfast fun and we felt so taken care of! Thanks for the laughs, ladies! We will stay here again!

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Helpful?
Thank Kasi C
Reviewed 2 weeks ago via mobile

I visited this hotel last minute for a business trip and I was extremely satisfied with the customer service! The young lady at the front counter, Raven, was of great assistance. It was my first time in Houston and wasn't familiar with the area. She printed out directions and even showed me places to visit during my brief stay! I...

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Helpful?
Thank MrSearcy
Reviewed 2 weeks ago via mobile

The stay at the Holiday Inn Express in Jersey Village was a great experience. The people at the front desk, especially Raven were very very nice. They went out of their way to make us have a good time and make us comfortable. They even made goodie bags because we were there to watch a baseball tournament.

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Helpful?
Thank Sami Jo B
Miami, Florida, United States
Reviewed 17 April 2017

I had stayed at this hotel during my last business trip to Houston. I am usually a bit weary of the this brand, but i was pleasantly surprised. This hotel had everything i needed for a business trip. Moreover, the staff was very welcoming and accommodating. After pulling a marathon shift on my last day, Shawnice allowed for a late...

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Helpful?
Thank Eric P
Sioux Falls, South Dakota
Reviewed 12 February 2017

We stayed overnight after arriving at the airport. A little confusion on the shuttle but it got worked out. The rooms were clean and the hotel appeared to be pretty new. Beds were comfortable and the price was reasonable

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Helpful?
Thank Wipfer
Columbia, South Carolina
Reviewed 5 February 2017

I booked this property last minute on a quick weekend trip into Houston. At first, I was worried about the location because it did seem to be a little out the way. It turned out not to be a bad situation at all. It is about 20 minute drive from the airport and 20 minutes or so into downtown. Traffic...

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Helpful?
Thank illusionj1

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11/06/2017 12/06/2017
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Near Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

Address: 9120 West Rd, Houston, TX 77064-8622
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $104 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Houston Nw-Beltway 8-West Road
Hotel Style:
#38 Business Hotel in Houston
#93 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Shawnice!”
I8642VPericp, 17 Apr 2017 | Read review
“I choose the third floor away from the elevators for a quieter stay.”
michaldematte, 14 Oct 2016 | Read review
“Ask for Ma'kayla she will greet you with a friendly smile.”
O1277UTchristopherg, 1 Aug 2016 | Read review
“Book early. This is a popular place to stay.”
glenns897, 20 Apr 2016 | Read review
“Ask for a floor with less travel or minimum visits to avoid distraction”
R3803IHbarbaraw, 19 Apr 2016 | Read review
5 of 5
HIExpress.com
US$99* /night
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TripAdvisorUS$99
HotelQuicklyUS$135
Booking.comUS$99
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*Disclaimer
Prices are for 1 room, 2 adults
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