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Embassy Suites by Hilton Houston Downtown

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#8 of 504 Hotels in Houston
Certificate of Excellence
GreenLeadersGold level
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Embassy Suites by Hilton Houston Downtown
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1,107 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Houston Downtown
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Showing 1,081: English reviews
Reviewed 29 August 2016

During our latest American adventure we stayed here , great location and easy to get to the site and scenes . Food was plentiful and fresh , and place very clean . Service was very good - and staff were very helpful in places and things to do - kids always enjoy the pool and fitness area

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Helpful?
Thank David N
Management response:

Dear David N., Thank you so very much for taking time out of your schedule to let everyone know about our hotel! We hope that we are able to serve you on your next visit to Houston as we value our guest very highly. Thanks again! Sincerely, Boris Manriquez

Houston, TX
Reviewed 25 August 2016

We stayed here the night of 8/13 after seeing a show at the Hobby Center. I had prepaid for the room via a travel website my company uses. Check-in was super fast due to the prepaid reservation. The lady at the front took my credit card for incidentals, etc. (valet parking is $30). More on this later..... Room was very...

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Helpful?
Thank WalterHouston_TX
Management response:

Dear WalterHouston_TX, We appreciate you taking time out of your busy schedule to write about the experience you had at our hotel! Gerard, our Bartender, is one of the Hotel's biggest assets and he is a hit with all of our guests during our Evening Reception! In reference to your issue with billing, I do sincerely apologize for the inconvenience....

Brisbane, Australia
Reviewed 23 August 2016

I stayed at the Embassy Suites Downtown for a week while in Houston on Business. Overall, the stay was very pleasant. Check-in was fast and painless. The room consisted of a lounge area, complete with dining table, 40" LED TV, couch and bar area. The bar area had a small sink, microwave, bar fridge and a pod-type coffee percolator. The...

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Helpful?
Thank Sanx69
Management response:

Dear Sanx69, Wow! Thank you for taking the time to write in such detail about your experience at our hotel! I'm confident that your review will be beneficial to others when they are looking for a place to stay here in Houston! We hope to welcome you back to our hotel soon with another memorable experience. Thanks again! Yours in...

McMinnville, Tennessee, United States
Reviewed 22 August 2016

we recently stayed at embassy suites in houstan texas.While we originally planned to stay at the Hilton,they were already sold out at the time we made reservations.But glad we picked the embassy suites anyway.They were just one block away from convention center and our stay included a really good breakfast that we enjoyed each morning.We plan to stay here again...

Review collected in partnership with Embassy Suites Hotels
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Thank Rusty M
Management response:

Dear Rusty M., I am delighted that you booked with us by chance and that you enjoyed your stay! We hope that you will think of us as your first choice upon your return to Houston :). Kind Regards, Boris Manriquez

Seagoville, Texas
Reviewed 21 August 2016

Nice staff, wonderful breakfast, nice pool, clean rooms. We asked for extra pillows and a fan (just needed to for us to sleep - room was cool - just needed the noise) and they fulfilled out needs. A short walk to GRB. Nice views.

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Thank darlingdispatcher
Management response:

Dear darlingdispatcher, I appreciate you taking the time to share about your experience with us! We are delighted to see that you took advantage of and enjoyed many of the fantastic amenities that our hotel has to offer. We hope to welcome you back soon! Regards, Boris Manriquez

Reviewed 20 August 2016 via mobile

This hotel is an outstanding hotel in more ways than one. First the desk staff are great lance and mara were very helpful as were the others but they seem to assist me the most when needed. The gym area was always clean and I saw someone everyday cleaning it holds was one that came to mind. Also the person...

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Helpful?
Thank Vince J
Management response:

Dear Vince J., Thank you so much for your kind comments about our staff, especially regarding Mara & Lance. We strive to be the friendliest and cleanest hotel in town, and we look forward to your next visit! Thank you, Boris Manriquez

Houston, Texas
Reviewed 19 August 2016

We stayed at the Embassy Suites Houston Downtown for two nights on a personal weekend trip. We have stayed at several hotels in downtown Houston, and this is one of the best. The hotel was a convenient walk to Discovery Green, GRB Convention Center, and Toyota Center. While downtown Houston is not a hotspot of restaurants in the evening, there...

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Thank pcsanity
Management response:

Dear pcsanity, We appreciate the detail in which you wrote your review! Reviews such as this help to ensure that we are living up to our brand promise of delivering a quality experience and it also shows us where we need to make improvements. We will definitely share your comments with our team, and we look forward to your return...

McAllen
Reviewed 19 August 2016

Kitchen staff (all) were outstanding! Front office staff need more hospitality courses. Great selection at breakfast. Would have rated hotel a 5, but front desk was not friendly. Over all a good experience.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nicole20167778
Management response:

Dear Nicole20167778, Thank you very much for sharing about your recent experience at our hotel! We are glad that you were able to take advantage of our breakfast and that you found our Food & Beverage Staff to be Professional and Hospitable. I would love to hear more about your experience with our Front Desk Staff. When you have a...

San Antonio, Texas
Reviewed 17 August 2016 via mobile

August is not the time to be in Houston. Hot, humid, and humid!! But,,, we were here for an Astros game and this is such a nice, convenient location. The rooms were beautiful, very cool and comfortable. The staff was very friendly. The breakfast buffet was awesome (except for the eggs - the texture of the eggs were a little...

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Helpful?
Thank Debra B
Management response:

Dear Debra B., Thank you for your review! Before your arrival, I specifically had the weatherman dial up the heat & Humidity :)! We are delighted that you enjoyed your stay and our hotel, and I did want to mention that the eggs on our Breakfast Buffet are a 100% Liquid Egg Product that we do not alter and we...

Montgomery, Texas
Reviewed 16 August 2016

Great hotel and location to Downtown venues within walking distance. I would suggest choosing a room located on the side of Discovery Green as the view. The higher the floor, the better the view. Rooms very clean and the beds were comfortable.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank BeachGoerJess
Management response:

Dear BeachGoerJess, We are delighted to see that you enjoyed one of our Parkview Suites! Although all of our rooms are suites, you cannot beat that view of our backyard neighbor, Discovery Green, especially on the high floors! We hope to host you again soon! Sincerely, Boris Manriquez

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We're an all-suite, urban high-rise hotel overlooking Discovery Green and adjacent to the Houston Rockets' Toyota Center. The hotel is conveniently just steps away from the George R. Brown Convention Center, Houston Astros’ Minute Maid Park and the Houston Pavilions shopping and entertainment complex.We offer free cooked-to-order breakfast, free WiFi and free evening cocktails at our nightly reception with your stay. ... more   less 

Additional Information about Embassy Suites by Hilton Houston Downtown

Address: 1515 Dallas St, Houston, TX 77010-7137
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $221 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Houston Downtown 3.5*
Number of rooms: 362
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Travelocity, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Embassy Suites by Hilton Houston Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Houston Downtown Hotel Houston
Hotel Style:
#2 Business Hotel in Houston
#3 Green Hotel in Houston
#6 Romantic Hotel in Houston
#7 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Houston Downtown staff and other travellers.
11 questions
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Beaumont, Texas
8 months ago
Winston Salem, North Carolina
over a year ago
Kaktovik, Alaska

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Questions? Get answers from Embassy Suites by Hilton Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors on west or south sides”
175wardd, 4 Apr 2017 | Read review
“Don't pay extra for the park view if you are on a budget. My view wasn't spectacular.”
225DavidW225, 11 Feb 2017 | Read review
“Don't pay more for a view of the park. Downtown is still a great view and it will be a cheaper price.”
Vette69_13, 29 Jan 2017 | Read review
“If you have the Hilton honors app you can choose your own room, loved the park view room”
zwjones, 4 Jan 2017 | Read review
“Don't get a top floor room in the summers”
Ami-Sar3, 21 Nov 2016 | Read review
5 of 5