Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel

Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel

Suite, with a big seating area/kitchen
Traveller (76)
Suite
Room & Suite (71)
Swimming Pool
Pool & Beach (3)

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About

4.0
#226 of 542 hotels in Houston
4.1 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Welcome to the Holiday Inn & Suites Houston West - Westway Park, Houston's most sophisticated hotel in the area. Enjoy modern comforts of home while having a great location that places you in the heart of West Houston. Our hotel is designed with our travelers in mind. We are within walking distance to Schlumberger, Baker Hughes a GE Company, Schneider Electric, Travelers, CyrusOne, Seadrill and many other businesses. Keep your workout routine in our Fitness Room then relax and enjoy a beverage poolside. Watch the latest news or cheer your favorite team in our Legend's Bar and Grille. We are located one mile from Baseball USA and only five miles from Memorial City Mall and City Centre. Houston's Energy Corridor, the Galleria, Downtown and Reliant Park are just minutes away. Bush Intercontinental Airport (IAH) is 25.8 miles and William P. Hobby Airport (HOU) is 27.4 miles from the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Patio
Children's television networks
Highchairs available
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
123Reviews0Q+A22Room tips
Traveller rating
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Detailed Reviews
suzie65 wrote a review Jun 2022
San Antonio, Texas
5.0 of 5 bubbles
I recently had my son's graduation party at this hotel with guests arriving from London, Toronto, New York, Florida as well as many invitees from our home state of Texas.
They all were extremely pleased with their rooms as well as the hotel staff. The graduation party was held in the hotel's ballroom. Every one was blown away by the exemplary service provided by Hanna and her team. They all went above and beyond to make sure all of our needs were met. Watch out Hanna, we are coming back for sure! Thank you all for making this event a happy and memorable one!!
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Date of stay: May 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica L wrote a review Feb 2022
4.0 of 5 bubbles
Hotel was clean, check-in easy. Staff was very friendly and helpful. Location was nice. Somewhat tucked away but food within walking distance.
Only complaint would be the bed was pretty stiff. Otherwise it was very nice. Would definitely stay again
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lori D wrote a review Jul 2012
Los Angeles, California
5.0 of 5 bubbles
I travel frequently on business and rarely write reviews but my stay in this hotel was worth rating. The desk clerk Katie provided prompt, efficient, friendly and courteous service. My suite was well appointed and comfortable with modern decor and attention to detail. There was an indoor pool, jacuzzi and fitness center as well as a business center. I felt like I was on vacation. I would definitely recommend staying here, whether it be for business or pleasure. The location is superior, close to several major freeways and shopping centers.
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Date of stay: July 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erbee64 wrote a review Sep 2023
Leuven, Belgium
+1
2.0 of 5 bubbles
I booked this hotel as it was close to a number of customers.
As too often with Holiday Inn hotels, you have a big variety in what you get, and this one is not so good. I had a suite, that was very big - unfortunately so big, that you have no internet in the bedroom area.
The shower took at least 5 minutes before the water was warm, the door (and this was not only in my room) were not well dimensioned: there was a gap between the door and the wall! The door of the shower did not properly close either.
Luckily the bed was fine, and the room was clean.
Looking forward to breakfast, buffet style... what a disappointment: this was far below what you typically get at a ... Holiday Inn Express.
I decided to check out early, and look for another hotel.
I will not return.
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Date of stay: September 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel
Responded Oct 14, 2023
Hello Erbee64, Thank you for your recent stay at Holiday Inn & Suites Houston West - Westway Park and for sharing your feedback. We appreciate your business and making IHG Hotels & Resorts a part of your travel. We strive to be the best Holiday Inn, but I'm sorry to learn about what happened. We take feedback seriously, and I have shared your comments with our hotel management to address this immediately. I'm confident they will take steps so it won't happen again. Your loyalty is important to us. We hope you choose IHG Hotels & Resorts for your future travels. Sincerely, Jenilyn J. Case Manager IHG Hotels & Resorts Service
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joris wrote a review Mar 2024
Maastricht, The Netherlands
1.0 of 5 bubbles
Wifi internet is horrible: breaking up all the time or simply non existing.
Breakfast is absolutely crap, days old bread, sugarish “yoghurt”, plastic plates, plastic cups, plastic cutlery? Really?
Evening food is below any standard.

No way I’ll ever stay in this hotel ever.
Absolutely horrible experience, specially since there have been other Holiday Inn hotels worldwide which were more than OK.
This hotel simply is not.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Simply book somewhere else. Avoid this trap hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel
Responded Apr 12, 2024
Hi Sunshine64325192155, Thank you for your recent stay at Holiday Inn & Suites Houston West - Westway Park and for sharing your feedback. We appreciate your business and making IHG Hotels & Resorts a part of your travel. We work very hard and strive to be the best Holiday Inn. Our goal is to offer a seamless and relaxing stay, and I'm sorry to learn that it didn't happen. We take feedback seriously and would like to know more about it, and share this with the relevant teams. I sent you a separate message and hope you respond soon. Your loyalty is important to us. We hope you choose IHG Hotels & Resorts for your future travels. Best Regards, Jenilyn J Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John K wrote a review Jul 2012
Hermosa Beach, California
5.0 of 5 bubbles
I stayed here on business the first day this hotel opened, and the experience was phenominal. The front desk staff greeted me with a warm and friendly welcome when i came through the door. The check in process was quick and smooth and the check in clerk acknowledged me as a priority club member. The rooms are very nice and quite large.The restaurant on site was excellent! My server was very friendly and was very knowledgeable about the menu. The food was great and the prices were pretty fair.The hotel does not charge for internet so that is a plus! The location is great. There are restaurants within walking distance of the hotel, but the sporting news grill food is too good to pass up. I come to houston quite often on business and i will definitely be staying here again!
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Date of stay: July 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
G U wrote a review Mar 2015
Austin, Texas
+1
5.0 of 5 bubbles
I would like to start off my review my stating that I've stayed at various Holiday Inn locations in the Houston area and this is my all time favorite. I sincerely wish that all the other locations were as nicely decorated as this one.

I booked a 1 King Bed Executive Nonsmoking - Non Smoking online one day prior to my stay and saved $20 off the $99 rate. Excellent savings on such a quality location. As always, my online booking experience was fast and accurate.

Location: This location is located off Sam Houston Parkway (Beltway 8) and Clay Rd/Westway Park Blvd. I recommend taking the frontage road for those that are concerned about taking the toll road. You can also exit Gessner Rd off 290 and then make a right onto Clay Road. This is an alternative route to the tollroad. Approximate travel time from the hotel to 290 is around 10-15 minutes.

The great thing about the location of this hotel is that it's not located directly off a major highway such as I-10, I-45, 290, 610 and etc. I've noticed that these hotels tend to have a noise issue since due to their location. Whether it's hearing cars driving by the interstate and/or honking. This will not be your experience at this location. The only concern you should have is a noisy person staying in the room next to you and/or kids. During my stay there was one kid running up and down the hallway during the day. I didn't find this to be an issue since this did not occur late at night.

Exterior/Parking Area: Hotel exterior is very well maintained and adequately lit. I was pleased to finally find a Houston Holiday Inn location with adequate guest parking. Hotel is located in a nice and safe area.

Lobby: This is by far one of the nicest Holiday Inn lobbies that I have ever seen. Very nicely decorated with modern furnishings/decor. Even the front desk is nicely designed. The sports bar is located to the left of the elevators; I did not patronize the sports bar.

Room: I was so impressed with my hotel room that I took several photos to support my review. The carpet compliments the bedding and wall decor. All the furnishings/bedding looked new with little to no wear. I closely examined the furnishings of my room and saw very little wear to the furnishings. I wish I could say the same for the various other Houston locations I've stayed at. You WILL get a great nights rest at this location.

Nice touch of attaching the "computer area" with the dresser providing lots of space to utilize. TV provides so many channels and the internet was very reliable. There were rare moments when the internet speed lagged, but this was not a huge issue since it rarely occurred and never lost connection.

Those late night readers will find "night lights" at the side of the bed. I found this to be a nice touch and one that I have not seen at many other locations. I'm not a reader, but if I was I would definitely use this feature. Wall thermostat is easy to use when setting the room temperature.

Bathroom: So nice to finally see a location with a glass sliding door. Gives you that "home" feel versus the generic shower curtain that reminds you you're staying at a hotel. Shower head has various settings with a great water flow. Marble vanity area with bathroom amenities: mouthwash, shampoo, conditioner and body lotion. Adequately stocked with towels and toilet paper. Sink area has a dark wood finish that compliments the bathroom decor.

Elevator/hallway: I think many of us can think of a hotel elevator that we've been in that seemed outdated. Pleased to say that this Holiday Inn location has an up to date elevator that operates at an appropriate speed. Check out my photo of the hallway. Carpet has rich colors and is very well maintained.

Staff: The staff at this location are very friendly. They smile a lot and genuinely seem happy to be working at this location. Wish other Houston locations had such an energetic/friendly staff as this location does.

This location has won me over and I will definitely be staying here again during my next Houston visit. Give this location a try and you're expectations will be exceeded. Hope that you enjoyed my review.
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Date of stay: March 2015
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: I stayed on the 2nd floor 3-4 rooms away from the elevator. This seemed to be a perfect location...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donovan S, General Manager at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel
Responded Apr 16, 2015
Dear Gilbert U, Let me apologize for the delay in response. We really appreciate your time reviewing our hotel with such dedication for other guests. I am very happy to see that our team is doing such a wonderful job! I have shared this wonderful news with our team during our daily meetings. We always want to be the "Great Hotel, Guests Love". I sincerely hope we have achieved it not only this time, but all the time! Thank you so much! We want to see you again in the near future!
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TDBOS wrote a review Feb 2017
Stoughton, Massachusetts
5.0 of 5 bubbles
We were just in Houston for the Super Bowl - 60 of us all together. The hotel was perfect - rooms were clean and well equipped - staff was above and beyond nice.
Mark at the desk was over the top helpful with local recommendations and seeing to everyone's needs.
The night crew in the hotel bar - Sporting News Grill - were amazing! Oscar, Johnny and Daniel handled the large crowd like seasoned pros - never skipped a beat - and 60 football fans can be a pain when drinking! All 3 were extremely pleasant and helpful in not only serving food and drinks to all but taking the time to offer suggestions on local attractions asked by the various groups. Well - well done!!

We will definitely stay here again when in the area!
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Date of stay: February 2017
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Go see the guys in the bar at night!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valerie B, Front Office Manager at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel
Responded Mar 3, 2017
Dear TDBOS, First, we would like to thank you for taking time of your busy schedule and let us know about your wonderful experience at our hotel. It was definitely a unique experience hosting your Superbowl fan club and certainly a pleasure. Our staff has been aware of your positive comments specially directed towards Mark, Oscar, Daniel, and Johnny. They had a lot of fun assisting you all. We certainly hope we can provide you with our services again in the future when in Houston, TX.
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Assata M wrote a review Aug 2016
4.0 of 5 bubbles
I enjoyed my stay here. The rooms were clean, plenty of towels, friendly staff. There aren't many places to eat within walking distance which. I enjoy at a hotel and the maid service comes at 9am. Even on the day we checked out which was just a little inconvenient. Other than that, I enjoyed my stay.
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valerie B, Front Office Manager at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel
Responded Sep 9, 2016
Dear Assata M, Thank you for taking the time to let us know about yours stay with us. We are located in a very quiet area where it allows our guests to have a more peaceful experience. There are many dining places within a 5 mile radius that our complimentary shuttle can transport you to and from. We are glad that you enjoyed your stay with us and hope you visit us again in the near future.
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Mario C wrote a review May 2015
Houston, Texas
5.0 of 5 bubbles
After not finding my reservation online, the front desk clerk, Barika Houston, took care of my problem in a very professional way.
I would recommend this hotel to all family and friends. I came for my daughters softball tournament which was canceled on the second day because of rain. It was a bummer not being able to finish the softball tournament. However, the stay at this Holiday Inn made things better!
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Date of stay: May 2015
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donovan S, General Manager at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel
Responded Jun 2, 2015
Dear Guest, Thank you for letting us know about Barika! We will make sure to recognize her during our staff meeting. Really appreciate your business and thank you for making our day! Hope to see you again soon!
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joris wrote a tip Mar 2024
Maastricht, The Netherlands4 contributions
1.0 of 5 bubbles
"Simply book somewhere else. Avoid this trap hotel."
Read full review
Kate S wrote a tip Feb 2022
5 contributions
2.0 of 5 bubbles
"Don’t eat breakfast at hotel, rooms are old and musty!"
Read full review
Patrick E wrote a tip Sep 2020
Dallas, Texas386 contributions91 helpful votes
3.0 of 5 bubbles
"I'd call ahead next time and see if there are any wedding parties or class reunions staying at this property."
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Edhutch71 wrote a tip May 2018
Porthcawl, United Kingdom20 contributions14 helpful votes
2.0 of 5 bubbles
"Turn the air conditioning off and bring 4G as internet is poor."
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TDBOS wrote a tip Feb 2017
Stoughton, Massachusetts117 contributions78 helpful votes
5.0 of 5 bubbles
"Go see the guys in the bar at night!"
Read full review
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PRICE RANGE
C$132 - C$175 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
113
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel
What are some of the property amenities at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
Conveniently located restaurants include Backyard Cafe & Grill, Bloofin Sushi And Bar, and Taco Cabana.
Are there opportunities to exercise at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (15.5 km).
Is Holiday Inn & Suites Houston West - Westway Park, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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