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Four Points by Sheraton Houston Hobby Airport

Orbitz.comUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Houston Hobby Airport
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194 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Reviewed 1 week ago via mobile

I stayed at this place for a day while i was in houston. The hotel is located at the service lane across the main highway. The rooms are very neat and clean. The breakfast was served at the bar in the morning especially for me. Parking is available inside the hotel permisis

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Helpful?
Thank 98,127,634
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello 98127634, Thank you for taking the time to express your satisfaction with you recent stay with us.

HOTEL’S FAVOURITE REVIEW
Reviewed 31 March 2017

I have to say this was by far one of my best stays of all the Four Points I've stayed at. The room was sparkling clean, lobby was cozy, and room service had great options at reasonable prices. I would say what really set this hotel apart was the service. Every staff member I encountered gave a big smile and...

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Helpful?
Thank js151515
About Hotel's Favourite Review
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello JS151515, Thank you for your kinds words about your recent stay with us. We pride ourselves on delivering a memorable experience to all our guests especially our rewards members. I did personally share your comments with Kelly and she was delighted. We hope to see you again soon in your future travels to Houston.

Marblehead, Massachusetts
Reviewed 24 March 2017 via mobile

Arrived at his hotel around 11 PM. Shuttle van was prompt at picking us up at the general aviation terminal. My co worker wanted a beer before bed but the bartender was closing and cleaning up. He saw how disappointed my co worker was so he made an exception. I had a first floor room which may have been handicapped...

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Helpful?
Thank Derek G
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Derek, Thank you so much for your kind words about my staff service. We truly aim to provide the upmost pleasant Guest Experience. We look forward to seeing you in your future travels to Houston.

Washington DC, District of Columbia
Reviewed 15 March 2017 via mobile

Stayed here while on a layover in Houston. Very close to Hobby Airport. Easy to access. Great room. Clean. Great staff. Only challenges- not many decent places for dinner in the area. Ended up at the grocery store.

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Helpful?
Thank CRJ1726
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Thank you for your kinds words and I'm sorry there was minimum or no food options available after your arrival. We hope to see you again soon in your future travels to Houston.

Framingham, Massachusetts
Reviewed 7 March 2017

We Stayed at this hotel one night since we had along transits. They upgraded our room we booked to a suite. The rooms were clean and the bed was very comfortable, and large bathroom looks clean and new. All the ladies at front desk and the café was very pleasant and helpful.

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Helpful?
Thank Firstsquaw
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Firstsquaw, Thank you for your kinds words in regards to your past stay with us. I have forwarded your comments to the team whom we delighted. We look forward to seeing you again soon.

Dallas, TX
Reviewed 13 February 2017

Clean, spacious rooms with modern look and feel and no airport noise. Nice layout with easy access to the airport. I would definitely stay here again and would recommend this hotel to anyone. Price was very reasonable.

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Helpful?
Thank chuckou87
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Chuckou87, We are pleased you enjoyed your past stay with us and I have passed on you kind words to my team.

Reviewed 26 January 2017 via mobile

This place looks great in pictures. There are so many things about this place that makes you wonder "what were they thinking." Let's start with the room layout. Instead of a door to the bathroom being in the entryway hall like 99% of hotels, it's right against the bed of a double bed room. The carpet had interesting stain patterns...

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Helpful?
Thank Thecajuntraveler
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Thecajuntraveler, Your comments and concerns will certainly be addressed as the hotel is preparing for our 5 year renovation of all guest rooms and hallways. In the interim, I will be working more diligently with my housekeeping and maintenance supervisors to more frequently complete deep cleaning and preventive maintenance projects. Thank you for bringing these issues to my attention...

New Bedford, Massachusetts
Reviewed 23 January 2017

Not much to say... it's simply BLAH..... Disappointing for a Sheraton. You can get better places for your money. Over priced. GM Davenport does not know a thing about Customer Service. No wonder the staff doesn't go the extra mile to make you feel special... they just don't care. You will not feel welcome here.

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Helpful?
Thank Summit4211
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Summitt 4211, I hope this email finds you well. Sad to hear your stay was less than satisfactory. All my team members including myself strive to provide all guest with a wonderful Guest Experience at the Four Points Houston Hobby Airport. Unfortunately, we did not succeed this time and will take your comments to further improve.

Southern California
Reviewed 1 January 2017

Located right by the freeway but rooms are well insulated and quiet. The staff was courteous. The room with 2 queens was small but functional with a microwave and small fridge. The pool is outdoors and the motel has only a single entrance from outside that passes right in front of the front desk in the small lobby so you...

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Helpful?
Thank Dare2Dream
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Dare2Dream, I have passed on your comments to my team and we are all delighted that our hotel met your expectations. We hope you enjoyed your holiday season and to see you in 2017!

Frederick, Maryland
Reviewed 18 December 2016 via mobile

We stayed here because southwest gave us a discounted rate due to flight cancellation. I was happy to hear it was a Sheraton but extremely disappointed upon arrival. The restaurant was literally a mess. No real server, a lady from the kitchen trying to run kitchen bar and serve tables. My club sandwich was awful, like something you would get...

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Helpful?
1Thank kmk1024
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Kmk1024, Thank you for your feedback as I have shared your comments and concerns with my team. I wanted to personally apologize for your terrible experience at our hotel. This past Saturday we received an huge number of distress passengers from Southwest that we initally did not anticipate. I assure you this was not the norm of the hotel...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Four Points Sheraton is minutes away from Houston's Hobby Airport. In addition to comfortable hotel rooms and suites, this location also has flexible meeting space. ... more   less 

Additional Information about Four Points by Sheraton Houston Hobby Airport

Address: 8720 Gulf Fwy, Houston, TX 77017-6505
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $139 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Hobby Airport 3*
Number of rooms: 79
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Also Known As:
Four Points By Sheraton Houston Hobby Airport Hotel Houston
4 Points By Sheraton Houston Hobby Airport
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Houston Hobby Airport staff and other travellers.
2 questions
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Indianapolis, Indiana
over a year ago
Austin, Texas
over a year ago

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Questions? Get answers from Four Points by Sheraton Houston Hobby Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for business travel!”
js151515, 31 Mar 2017 | Read review
“Not hospitable”
Summit4211, 23 Jan 2017 | Read review
“I thought the slightly extra fee for a suite was money well spent”
andy4pr12345, 4 Nov 2016 | Read review
“Avoid freeway facing rooms”
Mtsh, 11 Sep 2016 | Read review
“If you are bothered by the road noise, ask for a room at the back. The rooms in the front face the busy highway.”
johnkP5035QF, 19 Apr 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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