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The Westin Houston Medical Center

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Traveller (200)
Room & Suite (52)
Dining (22)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#11 of 540 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
The 1954 award-winning Medical Towers have been rejuvenated and restored to become the 382,000 square-foot Westin Houston Medical Center, offering a comfortable and convenient stay to more than 15 million annual visitors to the Texas Medical Center and Museum District in Houston, Texas. Schedule your next meeting or event in our more than 11,000 square feet of modern venue space and relax afterward in one of our spacious rooms or suites. The staff at The Westin Houston Medical Center look forward to your visit.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid public parking nearby
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fence around pool
Yoga room
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish, Portuguese, Thai
622Reviews5Q+A64Room tips
Traveller rating
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  • 14
  • 23
Time of year
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Popular mentions
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Zarka M wrote a review Apr 18
5 contributions1 helpful vote
Easy friendly check in by Travis to Check out and pure Gentlemen service by Tomas. Excellent room service. Comfortable spacious room. The atmosphere over all of the hotel was extremely satisfying. Would definitely choose Westin again when ever travelling to Houston Medical Center. Highly recommended.
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Date of stay: April 2024
Value
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Location
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Sleep Quality
Trip type: Travelled solo
Room Tip: Excellent spacious Gym with a great range of machines
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eric C wrote a review Apr 14
1 contribution1 helpful vote
Staying at The Westin has always been a great experience for our family! Simon is one of the best staff members at The Westin Houston Medical Center. He’s super polite and shows great respect and hospitality to every guest upon arrival; and entire stay at the luxurious hotel. We’re Platinum-Elite members so Simon upgraded us to the Executive Suite with an amazing view; as well as great amenities! I’ll definitely book here again. ⭐️⭐️⭐️⭐️⭐️
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Korei K wrote a review Apr 12
1 contribution
The hospitality and care displayed by the employees here is unmatched! Extremely grateful and happy for choosing this hotel, as everyone has been more than accommodating. Special shoutout to Camryn and Melvin for correcting a few small inconveniences during my trip, and ultimately making my stay even more delightful. If you are ever visiting the Houston area, I highly recommend staying at this hotel!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tom M wrote a review Apr 11
24 contributions12 helpful votes
Nice staff, excellent restaurant, average room. But their internal organization is whacko. They ‘lost’ one of our in-room orders (but comped us the charge) so waited near two hours for food; bath tub extra slippery (Manager gave us a bath chair and towel - they did not have rubber mats); mini-cafe items like Pepsi bottles for the room could not be charged at nearby check in desks - they had to be carried to busy bar because check in computer could not price or handle the cafe items; housekeeping refused a $4 tip left on the pillow - that is a first.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barry Sondern, General Manager at The Westin Houston Medical Center
Responded 1 week ago
Dear tomm846, Thank you for taking the time to share your recent experience at our hotel. We sincerely apologize for the inconveniences you encountered during your stay. We appreciate your kind words about our staff and restaurant. However, we understand your frustration with the issues you experienced, particularly the in-room dining delay, the bathtub, and the issue with Sip Cafe. These shortcomings fall short of the standards we strive to deliver, and we are taking your feedback very seriously. We are already working on addressing these issues. Regarding the room gratuity, our housekeeping staff is trained not to consider cash in guest rooms as gratuity until the guest has checked out for safety and security reasons. Should you consider giving us another opportunity, I can personally assure you that we will strive to provide the level of service and care that you rightfully expect and deserve as a valued guest. Thank you for your understanding, and we look forward to the chance to welcome you back for a more enjoyable stay. Be Well, Barry Sondern, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jose T wrote a review Apr 11
1 contribution
We were there for a couple of days and before getting there we were told that there is complimentary electric car chargers but they are only complimentary if you pay for the valet parking of $46 per day. Seems like the customer call center did not get the memo. However I say this only to bring up the great service of the receptionist. I believe her many is Camryn. She took complete care of the situation. Hotel stay was absolutely amazing. Truly a four star hotel in a great area. If possible will be staying there again in the future.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Janet F wrote a review Apr 10
Austin, Texas29 contributions9 helpful votes
Excellent service from Alance at the front desk! Thank you! This Westin is a wonderful respite from the hectic Texas Medical Center! It has a great restaurant and bar, fitness room, and the rooms have the famous Westin beds. It is my go to hotel when I’m in the TMC!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tyler J wrote a review Apr 9
1 contribution
Camryn was very professional and helpful. Would love to work with her again. Exceeded expectations when checking into the hotel and I felt welcomed. Awesome way to start off my stay and will certainly be staying here next time I come to Houston
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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T M wrote a review Apr 7
1 contribution
Very clean. The hotel can stand some updates exterior especially . The room itself was cleaned and well presented. The cleaning staff was excellent. Check in process with smooth and easy. The food at the bar was excellent. The service at the bar was very attentive and professional.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kimberly I wrote a review Apr 6
Dallas, Texas2 contributions
Beautiful hotel in a perfect location. Customer service was stellar from the valet parking through the easy-breezy check in with Xavier. Clean rooms with comfortable beds, lots of pillows and a nice view from the 16th floor. Wish I was staying more than one night!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Isabel M wrote a review Apr 5
1 contribution
The room was very nice. My stay, other than the reason for being there, was nice. The room was comfortable. Except for the shower head, most of the holes were clogged. When I first checked in, everyone was so super sweet. I will tell you that Alance was the absolute sweetest ❤️
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: The shower head had too much calcium, only half of the shower head worked, the rest was clogged....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$260 - C$402 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHoustonMedical Center
NUMBER OF ROOMS
273
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Westin Houston Medical Center - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Westin Houston Medical Center
Which popular attractions are close to The Westin Houston Medical Center?
Nearby attractions include Rice University Campus (0.8 km), Hermann Park (1.0 km), and Houston Zoo (1.1 km).
What are some of the property amenities at The Westin Houston Medical Center?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Westin Houston Medical Center?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Houston Medical Center?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Houston Medical Center?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Westin Houston Medical Center?
Conveniently located restaurants include Terrace 54 Bar + Table, Southwell's Hamburger Grill, and Safina Mediterranean.
Are there opportunities to exercise at The Westin Houston Medical Center?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Are any cleaning services offered at The Westin Houston Medical Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Houston Medical Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Houston Medical Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Houston Medical Center?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Thai.