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The Westin Houston Memorial City

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Traveller (291)
Room & Suite (469)
Dining (103)
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Overview
  • Excellent60%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“american girl”(23 reviews)
“infinity pool”(23 reviews)
“cake pops”(14 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from The Westin Houston Memorial City
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Houston Memorial City
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (605)
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Traveller rating
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21 - 25 of 572 reviews
Reviewed March 25, 2018 via mobile

Excellent service and a great stay. We did a staycation for our daughter's fourth birthday and checked in for the American Girl package. It was lovely. She loved the special details for her and her doll. We absolutely loved the special set up at the...More

Thank Candace F
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded March 28, 2018

Greetings Candace, We are so glad to hear you enjoyed your staycation with us for your daughter's birthday! Thank you for your kind feedback regarding Viviana as we will be sure to share it with the team. We hope to have another opportunity to have...More

Reviewed March 17, 2018

Stayed at the this Westin on a recent business trip. The hotel is in a good location with easy access to the Katy freeway. Lots of restaurants and shops in the vicinity. The room we were in was well sized, modern and clean. The hotel...More

Thank illumin0us
Response from TeamMarriott, General Manager at The Westin Houston Memorial CityResponded March 18, 2018

We appreciate you choosing our hotel and for providing valuable feedback. We apologize for the service issues which inconvenienced you during your stay with us. Our team strives to provide impeccable service and timely responses to our guests' needs, and we are sorry for letting...More

Reviewed March 17, 2018 via mobile

Once again, the Westin was spectacular! This is our second visit to this particular Westin and they did not let us down. Ali at the front desk was amazing. I mentioned that my daughter and I were staying a few days for a quick spring...More

Thank Amanda R
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded March 28, 2018

Greetings Amanda! We are so happy to hear that you enjoyed your visit with us! Thank you for your kind words about Ali and Viviana, we will be sure to share them with the team. We can't wait to have you stay with us again....More

Reviewed March 16, 2018 via mobile

Hats off to the chefs, and waitress Renai was very professional and courtious. In town for the Houston Livestock Show, nice hotel, friendly staff. We have stayed at several Westin hotels and always enjoy good service. Wes

Thank weslacy2004
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded March 19, 2018

Greetings! We are delighted to hear that you enjoyed your stay with us. We will definitely pass on your great comments to Renai and the team. We hope you enjoyed your time at the Rodeo! Kerry Ringham General Manager

Reviewed March 13, 2018 via mobile

I was in the hotel for an extended stay while on a business trip. I was there for a total of 27 nights. The hotel was great, clean and had an amazing customer service. One of the highlights of the hotel was the infinity pool,...More

Thank Aref A
Response from TheWestinMemorial, Front Office Manager at The Westin Houston Memorial CityResponded March 19, 2018

Greetings Aref! Thank you for your kind feedback regarding your recent stay with us! I also want to address the concerns you mentioned. We have shared your feedback regarding the food quality to the Executive Chef to improve on all of our menu items. For...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$136 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (291)
Room & Suite (469)
Dining (103)
Pool & Beach (53)
Amenities (110)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
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William J G
September 2, 2017|
Answer
Response from sherri a | Reviewed this property |
Yes they do have adjoining rooms. No I was traveling on business.
0
Votes
dwilturnerjr
August 23, 2017|
AnswerShow all 2 answers
Response from sherri a | Reviewed this property |
I didn't put a deposit as I am a Starwood preferred guest
0
Votes
Jalynn K
August 6, 2017|
AnswerShow all 3 answers
Response from sherri a | Reviewed this property |
I am unsure you should contact the hotel directly. Have a great trip.
0
Votes
Room Tips
"Ask for High floor with City View"
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"Anything on the upper level floors facing the highway is good. The buildings outside those rooms have cool..."
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"Rooms ending with "25" are the best!!!"
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"My room was around the corner and away from the elevator and I could hear conversations."
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