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Red Roof Inn Houston IAH Airport

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220 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Houston IAH Airport
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Showing 197: English reviews
Reviewed 8 August 2016

The staff was friendly and the prices was okay. The breakfast was continental, don't expect any meat. But this is where the positives end. We had a family of four. No day were we given a set of four towels. We had to ask and most days we were told they didn't have any more. This was everyone in the...

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Helpful?
Thank tracyw439
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Thank you so much for your review! It is always our goal to exceed your expectations, and I would like to personally apologize that we fell short of our goal during your stay. The issue had been addressed, resolved and will not happen again moving forward. Thank you so much and we look forward to the future opportunity to make...

North Vancouver, Canada
Reviewed 6 August 2016

We chose this place based on price and proximity to the airport and were very satisfied. Two small issues were having to call for - and then wait for - the airport shuttle, and a pretty lackluster "breakfast bar" (pastries) but I'd stay here again if need be.

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Helpful?
Thank danyluk6
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Thank you so much for your review! It is always our goal to exceed your expectations, and I would like to personally apologize that we fell short of our goal during your stay. The issue had been addressed, resolved and will not happen again moving forward. Thank you so much and we look forward to the future opportunity to make...

Reviewed 27 July 2016 via mobile

The hotel is good with many of the amenities. No bathtub but that's okay for me. Room feels a little dirty though. Sticky floor. And a small roach was seen running across the sink. There's a free shuttle and the staffs are helpful and friendly. Breakfast is muffins and Cinnamon Roll and it's good enough for me.

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Helpful?
Thank liweit2016
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Hello, Thank you for taking out time and leaving a review for our Hotel. We take all feedback seriously and sincerely regret that we did not meet your expectations. We will talk to our Housekeeping staff to make sure that we do not have this problem again. Again, we are sorry but we hope that you will stay with us...

San Francisco
Reviewed 27 July 2016

Found a cockroach in the room, crawling up the wall, above the bed. If that doesn't send you fleeing for another hotel, I don't know what will. Brought to the attention of the front desk staff, they didn't care! No apology, no refund. The horrible staff merely asked "was it the big one or the small one?" Clearly, this isn't...

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Helpful?
Thank bpmstanford
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Thank you so much for bringing this to our attention, and I would like to personally apologize for your poor experience at our hotel. This is NOT our normal operations, and I can assure you the issue was addressed and will not happen again moving forward. I would love the opportunity to make this up to you during your next...

Reviewed 20 June 2016

I was there for one night and wanted something affordable and near the airport. The room was clean, the A/C good, nice shower. The place offers coin laundry. I would not take a woman there to impress her. It's very close to the airport however.

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Helpful?
Thank Alex N
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

It's fantastic to hear that we were able to exceed your expectations. That's our goal with every guest, and it means a lot to receive such positive feedback. Thank you for taking the time to let us know that you enjoyed your stay. We look forward to your next visit. Warm regards, Eric General Manager

Bedlington, England, United Kingdom
Reviewed 16 June 2016 via mobile

When our flights changed leaving us with a 13 hour layover in Houston this place was heaven! The lady at the desk was friendly and the room was excellent value ($80 for 4 of us). We didn't realise this until the morning when we had to leave but there was free continental breakfast and even a pool. So glad we...

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Helpful?
Thank Rebecca L
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Thank you so much for your review! It was our pleasure to ensure you had a fantastic stay at our hotel. It is always our goal to exceed your expectations, and we look forward to the future opportunity to do it once again. Thank you so much. Best, Eric General Manager

Ruston, Louisiana
Reviewed 13 June 2016

We did not get picked up from the airport. we waited for 1.5 hours before we decided we re going to take a cab. 3 roaches: one on widows, one in shower, on one bed -alive and breading. Left the phone is room, came back to find it missing. my phone GPS tracking/mapping shows a walking phone around the hotel....

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1Thank BilyDI
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Thank you for taking the time to let us know about your recent stay. We strive to give every guest a perfect stay and it sounds like we've missed the mark. Please accept my apology on the behalf of our entire team. The housekeeping team has taken your feedback to heart and we realize that you deserve much better. Please...

London, United Kingdom
Reviewed 10 June 2016 via mobile

Basic hotel but had all the essentials - good wifi, clean room and a hot powerful shower, fast and efficient check in / out. Some parts of the corridor were noisy but I was lucky to have a room further down that was very peaceful. Excellent value when you consider it includes breakfast and airport transfers both ways, would stay...

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Helpful?
Thank lwilder84
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Thank you so much for your review! It was our pleasure to ensure you had a fantastic stay at our hotel. I’m pleased to see you enjoyed your stay. We truly appreciate getting feedback from our guest. It is our goal to exceed your expectations, and we look forward to the opportunity to do it once again. Thank you

San Marcos, California
Reviewed 6 June 2016

I cannot tell you how much we appreciated this hotel when we found out that our 6 p.m. flight was cancelled at midnight. After calling numerous hotels, which of course were all filled, I called the Red Roof and almost begged for a room. The lady really felt concerned for two older women in need and said that they would...

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Helpful?
Thank ntflady
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Thank you so much for your review! It was our pleasure to ensure you had a fantastic stay at our hotel. It is always our goal to exceed your expectations, and we look forward to the future opportunity to do it once again. Thank you so much! Safe travels, ERIC General Manager

California City, California
Reviewed 30 May 2016

There is a balcony that overlooks the lobby. Everything said in or near that lobby can be heard from the balcony. The Room whose door Is ON That Balcony has large enough spaces above & below it to make the room An Echo Chamber for all that is Said and any Noise that is Made below that balcony. No One...

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Helpful?
Thank Samuel P
Saraa001, Manager at Red Roof Inn Houston IAH Airport, responded to this review

Thank you for sharing your feedback. We take these comments very seriously and sincerely regret the inconveniences imposed during your stay. I would like to speak with you directly regarding the issues you encountered as guest satisfaction is our highest priority. Please contact me directly at your earliest convenience. Thank you. Sincerely, ERIC, General Manager

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located two miles from George Bush Intercontinental Airport (IAH), Red Roof Houston-IAH Airport welcomes you! Our comfortable inn offers a complimentary continental breakfast, fitness room, business center, guest laundry, outdoor pool and a free airport shuttle. We are close to Deer Brook Mall, Greenspoint Mall, and Splashtown. Visiting on business? Red Roof Houston IAH Airport is near Halliburton, GE, Humble Civic Center, and the Greenspoint Business District. If you enjoy sports, we’re convenient to Reliant Park, Toyota Center, Minute Maid Park, and the Sam Houston Race Park. Nature lover? Check out Galveston Beach, Cityview Park, or Thomas R. Wussow Park. If you enjoy museums, check our Mercer Arboretum and Botanic Gardens, the Museum of Natural Science, or the NASA/Space Center. Red Roof Houston IAH Airport is about ½ hour away from downtown Houston, the University of Houston, Amtrak, and the bus station. We have a number of great restaurants nearby for your convenience. ... more   less 

Additional Information about Red Roof Inn Houston IAH Airport

Address: 15675 John F Kennedy Blvd, Houston, TX 77032-2313 (Formerly Oxford Inn IAH)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $77 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Houston IAH Airport 2*
Number of rooms: 104
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Also Known As:
Red Roof Inn Houston Iah Airport Hotel Houston
Sleep Inn Houston
Houston Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Houston IAH Airport staff and other travellers.
4 questions
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Maracaibo, Venezuela
Port Isabel, Texas
Houston, Texas
over a year ago

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Questions? Get answers from Red Roof Inn Houston IAH Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room that's close to your car”
 of 5 bubbles babiw2017, 10 Mar 2017 | Read review
“Stay away from pool and front door to get quiet room.”
 of 5 bubbles dtm8282, 20 Feb 2017 | Read review
“You can get any room , all are same .”
 of 5 bubbles 37manut, 25 Sep 2016 | Read review
“ask for fridge and away from elevator”
 of 5 bubbles tracyw439, 8 Aug 2016 | Read review
“NOT the Balcony Rooms. Don't be Tempted...”
 of 5 bubbles SamuelPope, 30 May 2016 | Read review
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