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Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin

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Traveller (55)
Room & Suite (34)
Dining (4)
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Overview
Hotel website
7979 Fannin St, Houston, TX 77054-2906 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin
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Rooms
Oct. 7Oct. 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (197)
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1 - 5 of 194 reviews
Reviewed August 12, 2018

I received prompt efficient friendly service from all staff. The shuttle service was excellent. My driver Berdia Jones went above and beyond by helping when my scooter battery failed and was helpful and friendly with a smile every day. every one I dealt with deserves...More

Thank sam1143
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded August 13, 2018

Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We will pass on your...More

Hotel's Favourite
Reviewed July 9, 2018

My husband and I came to ESA on Fannin to help a friend who was getting out of hospital. He needed to stabilize for a few days before returning to California. Altogether we were there for more than a week and the entire staff worked...More

Thank Julie P
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded July 10, 2018

Julie, thank you for being our guest and for your wonderful feedback! We’re thrilled to know you liked your well-equipped room and that the service provided by our awesome staff went a long way in making your stay a memorable one! Please be assured we...More

Reviewed August 1, 2018 via mobile

The Extended Hotel in Fannin (Houston) its the dirtiest place I’ve stayed. I had to mop the floor because it was sticky when we arrived. The beds have hair!! Disgusting! Outside of the room, next to the door, there was a box with medicines on...More

Thank Martha O
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded August 1, 2018

Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are...More

Reviewed July 12, 2018 via mobile

This location is under staffed. My stay was 5 nights long. When I arrived, I left to go eat and do some shopping. When I returned, I decided to shower and there were no towels (about 11pm). I went to the lobby and no one...More

Thank Elizabeth A
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded July 12, 2018

Elizabeth, thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of...More

Reviewed May 23, 2018

We arrived early and the gentleman on reception was accommodating and loaded with house keeping so we could check inn early, he was very knowledgeable with details of the area. The room was nice and clean we had a kitchenette area and a set of...More

Thank TheGardiners14
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded May 24, 2018

Thank you for reviewing your experience at our hotel. Although you had an overall pleasant stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction and the noise issue you faced here. Your concern regarding our breakfast will be discussed with...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
154
Price range
US$63 - US$153 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Houston - Med. Ctr. - Reliant Pk. - Fannin St.
Also Known As
Homestead Studio Suites Houston / Medical Hotel Houston
,
Homestead Suites Houston
,
Homestead Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Photos
Traveller (55)
Room & Suite (34)
Dining (4)
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Questions & Answers
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Martha O
August 1, 2018|
AnswerShow all 2 answers
Response from Martha O | Reviewed this property |
Read the reviews. Extended Stay USA on 7979 Fannin Street. No mistakes.I sent the pictures of the box of medicines that stayed for 4 days outside my room, next to my door. My complain is similar to many other customers... More
0
Votes
Room Tips
"they have handicap rooms"
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"explain your needs to the staff and trust their recommendation"
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"The room a great fresh and clean I've never been disappointed by my stay"
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"Rooms are in need of repair, not just patched! Fixtures (electrical & plumbing) broken, worn out, need..."
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