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We booked this hotel yesterday afternoon for two employees of ours who were working in the area. Hotel availability was very low and this hotel was the closest one we could find with any availability. We called the hotel and booked two rooms, both secured...More
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded yesterday
Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We...More
I enjoyed the room and was very comfortable throughout they stay. It was quiet and nice and cozy. i was located in room 265 and was very satisfied with my stay. I did not use the grab and go but I did use the microwave...More
Response from Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 19 January 2017
Thank you for taking the time to share your experience. It is pleasing to read you enjoyed your room accommodations, our hotel's convenient location, and found the fully equipped kitchen beneficial. Once more, thank you for posting your review. We look forward to having you...More
Based on a 5-star scale, I would give 4 stars, my husband 1.star. He needs a daily bath, not shower for healthy skin. When I booked, I asked for a bathtub even though it’s obvious from the pictures that a bathtub is provided. But no...More
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Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 1 week ago
John, thank you for evaluating your stay. Although you had an overall pleasant stay, we are sorry for the housekeeping and maintenance issues you experienced and regret the inconvenience it caused. Please be informed, to ensure cleanliness of kitchenware upon check-in, brand standards require us...More
Nice area for hotel, but it is lacking. Floor in bathroom and kitchen/dining area had white stuff smeared on floor and on bathroom shelf. Mold under soap dish in tub area and around edge of tub in places. NO towel rack for towels. We had...More
Thank Sheila W
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 3 weeks ago
Sheila, thank you for choosing to stay at our hotel. We are so sorry for the cleanliness issues you had and the inconvenience it caused. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not...More
We visted the ESA Houston Med Ctr hotel while visiting for a Houston Texans pre-season game. This hotel is within and easy walking distance to NRG stadium. We had some disappointments with the hotel, but would consider coming back should we need a hotel convenient...More
Response from 00esa, General Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 22 August 2017
Thank you for your review. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate...More
US$69 - US$112 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Texas Gulf Coast >
Also Known As
Homestead Studio Suites Houston / Medical Hotel Houston ,