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Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin

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Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin
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132 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Start your review of Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin
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Huntsville, Alabama, USA
Reviewed 1 week ago

This place is very close to the hospital and I've stayed at this chain before. However, this place was extremely dirty. I got a last minute deal on priceline that makes the price make more sense, but if I would have paid list price, I'd have been appalled. The shower was pink with mildew and the shower curtain - I...

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Helpful?
Thank Erica265
Portland, Oregon
Reviewed 3 weeks ago via mobile

Most of the people that stay here need to be close to the large medical system/university center here in Houston. This place is dirty and run down. The rooms are VERY SMALL. My company booked it for my coworkers and I and receieved complaints from all of us and they moved us to another hotel. I don't recommend staying here...

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Helpful?
Thank C M
San Antonio, Texas
Reviewed 3 weeks ago

Second time that it has not been clean, You can tell that just the beds and possible the floor were done. I have been staying her for 15 yeas and have seen it go down. The stove had caked on food on it, the sink was dirty, the table had food smudges on it, the shelves on the fridge door...

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Helpful?
Thank residentlady
Reviewed 3 weeks ago via mobile

Where do I start? The staff was amazing! They always had answers, were courteous, helpful and just great people! They gave amazing food/recreation recommendations as well as directions. Made my trip to Houston fun and more than just a "concert trip". They were HAPPY to help. The fact that they are all genuine people really warmed my heart! The proximity...

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Helpful?
Thank Lexi S
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin, responded to this review

Your feedback is important. Thank you for sharing. Your kind comments regarding our staff and the excellent customer service you received from them are satisfying. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Houston, Texas
Reviewed 17 January 2017

I enjoyed the room and was very comfortable throughout they stay. It was quiet and nice and cozy. i was located in room 265 and was very satisfied with my stay. I did not use the grab and go but I did use the microwave and fridge. Very clean.

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Helpful?
Thank TexasAD
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin, responded to this review

Thank you for taking the time to share your experience. It is pleasing to read you enjoyed your room accommodations, our hotel's convenient location, and found the fully equipped kitchen beneficial. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 12 January 2017 via mobile

Do not stay at this location! We were visiting Houston so I could participate in a clinical trial for my serious medical condition. We have stayed at many Extended Stays before with mixed results but this one was by far the worst. First of all, this location is odd because the entrances to the rooms are outside, motel-style, instead of...

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Helpful?
Thank Kristen Z
Fort Walton Beach, Florida
Reviewed 10 January 2017

nice exterior, no toilet paper in bathroom, mold all over grout lines in shower, towel bar falling off of wall, no ice machine available. no breakfast, you have to ask for additional towels. this is close to md anderson, obviously you are here because of medical, this is not where you want to be while you are already worried about...

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Thank sdfl59
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin, responded to this review

Your review recently caught our attention. Please accept our most sincerest apologies on the condition of your stay. Our staff will be further coached on the proper cleanliness standards and to make sure our hotel is maintained. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Coventry, United Kingdom
Reviewed 10 December 2016

the service was excellent, the location good because the property is closer to Gallary mall. the workers are fantastic especially Sheena , She is a great asset to extended Stay America because she make's sure that guest (customers) feel delighted with her service delivery. I will surely use and will recommend the extended Stay America to friends anytime I'm in...

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Thank beninwahab
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin, responded to this review

It is so rewarding to read that you had a excellent stay with us. Thank you for your comments. I'm glad that you were pleased with the customer service provided by our staff and our location near the mall. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Atlanta, GA
Reviewed 26 October 2016

First the good parts: comfortable beds and good wi-fi. That's it, no more. Went into the room to find no toilet paper, no towels, no coffee pot, no soap. Call office and got TP and coffee pot but no coffee, no cups, nothing else. Took 2 trips to the office to get everything. Next morning found water in shower was...

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Thank hals88
Troncones, Gro, Mexico
Reviewed 25 September 2016

We made reservations at this place as it was close to the Medical Center, where we had a procedure done. When we enterde the very small lobby area, we already felt this was not good. When we finally were able to check in, we learned that our confirmed reservation to be on the ground floor was not available. As we...

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Thank HansBr

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin

Address: 7979 Fannin St, Houston, TX 77054-2906 (Formerly Homestead Studio Suites - Houston - Med. Ctr. - Reliant Pk. - Fannin St.)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $91 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin 2.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Homestead Studio Suites Houston / Medical Hotel Houston
Homestead Suites Houston
Homestead Houston
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poor maintenance”
 of 5 bubbles sdfl59, 10 Jan 2017 | Read review
“very clean place to live”
 of 5 bubbles beninwahab, 10 Dec 2016 | Read review
“Best tip is to sty somewhere else. Not worth the money spent.”
 of 5 bubbles hals88, 26 Oct 2016 | Read review
“Pick a different company.”
 of 5 bubbles Chocopop1, 4 Apr 2016 | Read review
“get away from those railroad tracks!!”
 of 5 bubbles JuneauMan, 9 Feb 2016 | Read review
5 of 5