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My husband, my 9 year old son, and I decided we wanted to get away for a day for my son's spring break. We wanted to go to the museum district, and this hotel was fairly close. After reading the reviews for this Sheraton hotel...More
2 Thank Heather C
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 19 March 2014
Thank you for your review and recommendations of Sheraton Houston Brookhollow. We appreciate you sharing feedback on all the positive aspects of your stay, as well as areas that could enhance our guest experience. It's great to hear our beds were the most...More
We recently stayed here overnight en route to another destination. From the time we arrived, every staff member we came into contact with was very friendly and helpful.
We ordered room service for breakfast, wonderful omelet! When the lady who delivered breakfast told her manager...More
1 Thank KatieG958
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 14 March 2014
Thank you for sharing your experience at Sheraton Houston Brookhollow. We appreciate you selecting our hotel during your travels and we're thrilled to know that our staff's excellent service made for a memorable visit. I look forward to sharing your kind comments with...More
Great place to host an event. The service for every event we have held here has been exceptional. The staff goes above and beyond. Their dedication has helped to make our events a success for both us and our attendees.More
1 Thank RWB68
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 12 March 2014
We appreciate your great review and thank you for hosting your events at Sheraton Houston Brookhollow. Our team takes pride in ensuring our guests receive the exceptional service they should always expect. We are thrilled to know we played a part in the success...More
Hotel is nice, beds were very comfortable. Breakfast buffet was good. We stayed here with other friends that were visiting for a wedding. Lobby area and bar were go places to hang out and visit.
Only downside is road construction in the area. Hotel and...More
Thank Gary S
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 10 March 2014
Thank you for choosing Sheraton Houston Brookhollow. We're glad you enjoyed your stay and found our hotel and service well suited for your needs while visiting for a wedding. We hope you'll have an opportunity to visit us again in the future. Thank...More
I felt completely pampered at this friendly, spotless hotel. After a long day of meetings, it was so wonderful to be welcomed and treated in such a friendly way. Thank you Ushi and Linda for your helpful information and warm smiles. Thank you, John for...More
Thank ALICE T
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 7 March 2014
It's great to receive your review and compliments regarding the excellent service provided at Sheraton Houston Brookhollow. We're glad you felt well taken care of by our staff during your stay and I look forward to recognizing Ushi, Linda, and John with special...More