We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Houston Brookhollow Hotel

Show Prices
#121 of 499 Hotels in Houston
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Houston Brookhollow Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

474 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Houston Brookhollow Hotel
See the most recent reviews
Showing 455: English reviews
Artesia, California
Reviewed 18 June 2013

My aunt who is blind visited me during my stay and I was very pleased with the curtesy Nyasha displayed towards her. We came by the front desk to inquire about local restaurants and during her response Nyasha looked at my aunt, spoke directly to her and did not bring up her bliness. I was really touched by the experience...

 Report
Helpful?
1Thank pigati010203
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

pigati010203, Thank you for taking a moment to share your experience with us at Sheraton Houston Brookhollow. I’m pleased to hear that our friendly staff, clean accommodations and comfortable beds made for a wonderful stay. I’ll be certain to recognize Nyasha with a special commendation for her hospitality and excellence in service. We’re happy to have had you and your...

Maryville, Tennessee
Reviewed 10 June 2013

Ninety-four persons in our group experienced first hand the splendid beds, pillows, towels, and breakfast provided by Brookhollow Houston Sheraton. Starbucks in-room coffee helped start our day! Front Desk staff available to assist our needs and the catering staff showed their talent while caring for our group of mission bound teens and adults. The construction around the hotel slowed us...

 Report
Helpful?
Thank LeavingItBetter
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

LeavingItBetter, Thank you for taking a moment to share your experience with us at Sheraton Houston Brookhollow. We appreciate your Summer Choir Music Ministry group selecting our hotel, and we’re happy to have had you as our guests. I’m pleased to hear our comfortable accommodations, friendly staff, and great location made for an enjoyable stay. Please plan to visit us...

Phoenix, Arizona
Reviewed 10 June 2013

Good: 1. Covered parking in the garage is free and handy if it's raining 2. Room did not smell damp or musty Bad: 1. Arrival experience was bad. So was checkout. You're not treated as a guest. In fact, they don't even have a concierge which tells you exactly where "service" sits on their list of priorities. 2. Staff is...

 Report
Helpful?
3Thank A W
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

A W, Thank you for your review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. Your feedback provides many areas that we can work on in order to improve our guest experience. We appreciate your feedback on these areas and hope you will return and see our improvements....

Fort Worth, Texas
Reviewed 3 June 2013

My girlfriend was justifiably mad at something i accidentally did. She was on her way down to stay at this hotel for business. I frantically called the hotel to see if i could have some flowers sent to her room for before she arrived. They gave me a link to a sheraton web site that allows you to do that...

 Report
Helpful?
Thank mike u
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

mike u, Thank you for sharing your experience with us at Sheraton Brookhollow. It’s great to hear that Amanda was able to help you smooth things over with your girlfriend. We have a wonderful team of dedicated associates that genuinely care about providing an exceptional experience for each of our guests. I’ll be certain to recognize Amanda with a special...

Reviewed 17 May 2013 via mobile

Allowed to check-in even though I was few hours early. The bartender was cool & fun crowd. The room was great, I liked the bed. The location is great because you have access to tons of restaurants, galleria, Katy frwy, movie theaters, & parks are close for running.

 Report
Helpful?
Thank Runnin26
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Runnin26, We appreciate your review and complimentary feedback on our great hotel. We’re glad you enjoyed your stay and found our location accessible to area attractions and well suited for your travel needs. Please plan to visit us again soon. Thanks again. Sincerely, Tom Chigoy, General Manager

Houston, Texas
Reviewed 11 May 2013

My husband and I reserved a room block for our out-of-town guests for our wedding two weeks ago, and Sheraton Brookhollow has made it as painless as possible for couples. They automatically reserve ten rooms for your guests, none of which you are responsible for if they don't fill. If you need more, your coordinator will reserve ten more at...

 Report
Helpful?
1Thank Harriet D
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Harriet D, Congratulations on your marriage! We appreciate you choosing Sheraton Brookhollow for your wedding block, and we’re glad you enjoyed your stay. It’s great to know you felt well taken care of by our staff throughout the planning and reservation process. We hope you and your husband will have an opportunity to visit us again soon. Thank you again...

Los Angeles, California
Reviewed 9 May 2013

As other reviewers have mentioned, this is pretty much the carbon-stock Sheraton in every possible way. Some may find it bland or cookie cutter, others may find it reliable. It was fine for one night but there are two things that would prevent me from staying at this property in the future: - Noise: the in-room air conditioner is the...

 Report
Helpful?
Thank SFO-World-Traveller
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

SFO-World-traveler, Thank you for writing a review. I’m happy to hear our friendly staff and restaurant food and pricing met your expectations. We sincerely apologize for the noise disturbances you encountered. Your valuable feedback provides many opportunities for improving our guest experience. We value you as our guest and hope you will return to see our improvements. Thank you again...

Reviewed 6 May 2013

This is a typical Sheraton which makes it an average hotel in every way. It is clean but as a frequent traveler I would only stay here for one or two nights when you are only sleeping here. The beds are comfortable enough but the air condition in the room is difficult to work (temp on the thermostat is not...

 Report
Helpful?
Thank travelrevi
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

travelrevi, Thank you for your review and choosing to stay with us at Sheraton Houston Brookhollow. We appreciate your feedback and apologize for the areas that we fell short in exceeding your expectations. We value you as our guest and hope you will have an opportunity to visit us again soon. Thank you again for writing. Sincerely, Tom Chigoy, General...

Chicago, Illinois
Reviewed 2 May 2013

Superior service as extended stay location. Restaurant has exceptional food and very accommodating staff. Big shout out to restaurant staff Erika Solis and Carmen Lopez. Best Burgers in the world. Can't wait for BBQ on the menu. from Osprey

 Report
Helpful?
Thank S S
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

S S, Thank you for your review about your stay with us at Sheraton Houston Brookhollow. I’m thrilled to hear we exceeded your expectations with our superior service and high quality food. We have a great team that is dedicated to providing exceptional service to each guest. I will certainly make sure Erika and Carmen are recognized with a special...

Jupiter, Florida, USA
Reviewed 2 May 2013

I had to drop a quick note to anyone hitting this particular Sheraton that the staff here is exceptional. The rooms are solid and clean and the restaurant serves up some good food and great service. If you want to ensure good service asks for Dee in the morning. She will take care of you like a classic Grandmother of...

 Report
Helpful?
Thank Calamia123
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Calamia123, Thank you for taking a moment to share your experience with us at Sheraton Houston Brookhollow. I greatly appreciate your kind note regarding our exceptional staff and their excellence in service. We have a wonderful team here that is dedicated to providing a great experience for each guest. I’ll be sure to recognize Dee, Erika and Carmen with a...

130 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (104)
Viewed
Dining (12)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (30)
Viewed
Bathroom (13)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Crowne Plaza Houston Galleria Area
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to Sheraton Houston Brookhollow Hotel.Whether your visit is for business or pleasure, feel at home at Sheraton Houston Brookhollow Hotel. Our guest rooms feature the celebrated Sheraton Sweet Sleeper bed and complimentary high-speed wireless internet access. Whatever your plans are, you'll find a feeling of welcome unlike any other at our Sheraton Hotel in Houston.Stay connected to home or the office with the Link at Sheraton, refresh in the outdoor pool, or re-energize with a workout in our fully equipped fitness center. Sheraton Houston Brookhollow Hotel has thought of everything you need for a memorable stay. All 382 Houston hotel accommodations feature the plush Sheraton Sweet Sleeper Bed, complimentary high-speed Internet, spacious work desks, ergonomic chairs, 37 inch flat screen TVs and Bliss bath amenities.Our hotel is conveniently located minutes from popular things to do in Houston such as world-class Houston museums, Houston shopping, dining and entertainment, as well as major business complexes like the George R. Brown Convention Center and Texas Medical Center. We offer free parking, free in-room Wifi, and a complimentary shuttle with scheduled runs to the world-famous Houston Galleria Shopping Center. ... more   less 

Additional Information about Sheraton Houston Brookhollow Hotel

Address: 3000 North Loop W, Houston, TX 77092-8810
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $130 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Houston Brookhollow Hotel 3.5*
Number of rooms: 382
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Starwood so you can book your Sheraton Houston Brookhollow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Houston Brookhollow Motel
Houston Sheraton
Hotel Style:
#72 Business Hotel in Houston
#92 Family Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Houston Brookhollow Hotel staff and other travellers.
3 questions
Ask a question
London
Houston, Texas
over a year ago

See all questions (3)

Questions? Get answers from Sheraton Houston Brookhollow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms on the back side of the hotel for less highway noise”
 of 5 bubbles CiciKiki, 9 Feb 2017 | Read review
“Ask for a room at the rear of the hotel, otherwise too noisy”
  • tube, definitely to be renewed
  • Nice sofa area in the room
  • restoroom, a bit old fashioned
  • relaxing bed
  • relaxing bed
  • Nice sofa area in the room
  • sink and mirrors
  • Coffe maker
 of 5 bubbles 444eleonorac, 13 Jan 2017 | Read review
“1st floor great”
 of 5 bubbles RodJ649, 24 Aug 2016 | Read review
“We chose the highway side. We did not notice noise. If you prefer a calmer view, ask to face away from the highway.”
 of 5 bubbles debbietravels2016, 23 Aug 2016 | Read review
“Get a room away from the elevator and the foot traffic”
 of 5 bubbles stubbs25, 21 Jun 2016 | Read review
5 of 5