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Sonesta ES Suites Houston Galleria

335 reviews
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Traveller (75)
Room & Suite (30)
Dining (4)
Overview
  • Excellent54%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“great location”(37 reviews)
“front desk”(47 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Houston Galleria
Special Offer: Free Breakfast and Wi-Fi
Hotel deals
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (335)Write a Review
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All reviewsgreat locationnordstrom entrancefront deskfull kitchenwalking distancesmall kitchenfree breakfasthouston galleriahome away from homegreat stayrooms are spaciousextended stayenjoyed my staydishwasherrenovationcorridorsbusiness
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11 - 15 of 308 reviews
Reviewed 20 August 2017

I stayed for 2 nights on business. When I checked it, the person checking me in told me he had sold out of King Beds earlier in the day, and he couldn't give me the King Bed Suite I had reserved. I was disappointed, but...More

1  Thank Cara S
Response from Austin_Davis343, General Manager at Sonesta ES Suites Houston GalleriaResponded 21 August 2017

Cara, Thank you for your review. I am sorry we did not have a king room available for you at check in. We always try accommodate all of our guests requests for room changes. I show that a room with a king bed was not...More

Reviewed 12 August 2017 via mobile

Have stayed at this hotel several times. Similar to Hampton Inn in terms of quality of amenities. Great location near the Galleria (walking distance). Free parking and breakfast (similar to Hampton or Drury). Rooms are spacious with separate living area and full kitchen. For last...More

Thank SPSell
Response from Austin_Davis343, General Manager at Sonesta ES Suites Houston GalleriaResponded 25 August 2017

I am sorry you had this experience with us on your most recent visit. As you, this is not normal. Thank you for your thoughts and I will share with our team so that we can improve our service to all of our guests.

Reviewed 11 August 2017

Clean room, grest breakfast, great staff, you feel like home. I like concept of evening food for social gathering. Daily room cleaning is good at least your room looks fresh. Location is very good. It is exaclty beside the Galeria.

Review collected in partnership with this hotel
Thank Tushar K
Reviewed 11 August 2017

Room was great location and vicinity was popular within walking distances of the galleria the only bad thing about well not even bad but if I could add something the construction was going on but something in the lobby just made it look unprofessional and...More

Review collected in partnership with this hotel
Thank michael w
Reviewed 11 August 2017

We had a great trip and had a wonderful time in Houston. Sonesta ES Suites was a great hotel in a great location. We enjoyed the staff and the hotel. The rooms were very clean and spacious. Looking forward to going back soon!!

Review collected in partnership with this hotel
Thank raysax
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$124 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (30)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (46)
Bathroom (12)
Questions & Answers
Ask a question
Chelsey J
10 March 2017|
AnswerShow all 2 answers
Response from Weipin2015 | Reviewed this property |
Don't know since we got there early. Just give them a call if you are very late.
0
Votes
Noramg
16 February 2017|
AnswerShow all 4 answers
Response from PearliJ | Reviewed this property |
No clue. I saw NOR heard any pets.
0
Votes
Room Tips
"Have had rooms on the 1st floor next to the lounge and the 2nd floor close to the elevator. Never had any..."
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"Lot of construction going on but room was great just need more parking location was great"
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"The remodeled rooms are wonderful. Stay away from the breakfast. Felt sick after eating the food."
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"high floor I guess less street noise"
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