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Sonesta ES Suites Houston

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#70 of 504 Hotels in Houston
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Sonesta ES Suites Houston
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297 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Leeds
Reviewed 3 November 2016

Excellent value for money - with free parking, internet and breakfast. Room was very clean and we liked being 2 minutes walk from the Galleria. We thought the breakfast was exceptionally nice and the staff who run the breakfast area work very hard and efficiently.

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Helpful?
Thank sallysally
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Sally, Thank you for taking the time to share your experience with the Tripadvisor community. I hope we can welcome you back soon.

Auckland, New Zealand
Reviewed 28 October 2016

Would not go back as a bar advertised but apparently not been available for long time yet signage still up! Breakfast offered was very average. Conserve couldn't phone for shuttle bus- or didn't have phone number.

Review collected in partnership with this hotel
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Thank cheisv
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Cheisv, I am truly sorry you had this experience. Please reach out to me directly for your future reservations. I hope to show you we can do better.

Guadalajara, Mexico
Reviewed 28 October 2016

The hotel location its great, 2 blocks from galleria mall, the staff was friendly, the room was very nice, big, clean with a great kitchen with new appliances, the only minimun downside was the signal of the cable tv, very poor sometimes. the internet in the rooms works fine. The cleaning staff was awesome they even clean a few dirty...

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Thank DreamsTapatio
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Dreams, Thank you for taking time to write this review. We apologize for the cable issue. Comcast has corrected the issue with their feed. Have a wonderful upcoming Holiday season!

Calgary, Canada
Reviewed 23 October 2016

Absolutely excellent and great value for the money. The rooms are very functional for the traveler who wants a clean and functional kitchen. Extra electrical outlets made for ease of access to ones end devices. The staff was very helpful and the complimentary breakfasts were both generous and varied/fresh daily.

Review collected in partnership with this hotel
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Thank Broadsword2016
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Broadsword, Thank you for taking the time to write this review. We appreciate your business and hope to welcome you back soon.

Miami Beach, Florida
Reviewed 21 October 2016

We loved the way the room was set up and the location was great. The staff was friendly, too. Our flight into town was late and the hotel clerk was waiting for us with our documents and room keys, knowing we would be tired. The breakfasts were adequate. We would absolutely stay there again.

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Thank dml819
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

dml819, We are pleased to hear that you enjoyed your stay. We too, hope to have you stay with us again. Thank you for your business and your time writing this review.

Kobe, Japan
Reviewed 13 October 2016

Spent four nights at the Sonesta ES Suites tucked in behind the Galleria. The staff were very friendly and helpful. The room was large enough for two people and the breakfast was slightly above average for this type of hotel. Parking was more than adequate. When booking suggest you join their 'Travel Pass' to earn points. In order to earn...

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Thank captainked
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Captainked, Thank you for taking time to share your experience with the Tripadvisor community. We hope to see you again soon.

Swansea, United Kingdom
Reviewed 1 October 2016 via mobile

I stayed here for 10 days in September for a business trip. The apartment was large, clean and had all relevant facilities. The staff are very pleasant and are always happy to help. If I could rate a .5, I would definitely rate this a 3.5. I say this as toward the end of my stay, I noticed a lot...

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Thank JAM1325
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you so much for taking your time to write this review. Please come see us again soon.

San Juan, Puerto Rico
Reviewed 10 September 2016

Our family were on our way to The Landing at Seven Coves, Willis Texas and all met at Sonesta ES for an overnight stay before heading north... After arriving from Puerto Rico to Indianapolis total of 8... My only wish was we had stayed more than one night... These guys go above and beyond the call of duty... Awesome staff,...

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Thank CCTPR
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you for this wonderful review. We wish you could have stayed longer!

Jackson, Mississippi
Reviewed 9 September 2016

Everything was great the rooms were very nice and clean and I love the fact we were close to restaurants and shopping! The staff at the desk was very professional. Breakfast was great every morning. Loved it!

Review collected in partnership with this hotel
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Thank jachris205
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Jachris, Thank you for taking the time to write this thoughtful review. We truly appreciate your time and business. Come back and see us.

Arlington, Texas
Reviewed 2 September 2016

My wife is being treated for cancer at MD Anderson in Houston, and we stay here every time we come down from Dallas/Ft. Worth. The staff is always very kind and hospitable and accommodating, and remembers us every time.

Review collected in partnership with this hotel
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Thank HarpRN
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Mr. Harp, Thank you fortaking the time to write this review. We wish the very best for you and your wife. Please, let us know if we can do anything at all.

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Houston, Texas! The Sonesta ES Suites Houston is centrally located in the heart of the Galleria/Uptown business district. Whether you are here for business or pleasure; from the upscale shopping at the Galleria Mall to a variety of restaurants and sporting/ family venues; Houston has something for everyone. A few points of interest are: the Reliant Center/ Reliant Park - home of the Houston Livestock Show & Rodeo and the Houston Texans football team. George R. Brown Convention Center, the Texas Medical Center - with the world renowned MD Anderson Cancer Treatment Center, Minute Maid park - home of the Houston Astros and The Toyota Center - home of the champion Houston Rockets and Comets. Spacious fully furnished and well equipped studio, one bedroom and two bedroom/ two bath suites offer a variety for your accommodation/ relocation needs. Release some stress by exercising in our extensive fitness center, take a dip in our sparkling pool, or enjoy our garden courtyard and BBQ pavilion area. With all of the amenities Sonesta ES Suites Houston has to offer, we are a great option for the overnight guest as well as the extended stay/relocation guest. Complimentary wireless and high speed Internet is available throughout the hotel. The hotel is pet friendly! ... more   less 

Additional Information about Sonesta ES Suites Houston

Address: 5190 Hidalgo St, Houston, TX 77056-6404
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $169 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Houston 3*
Number of rooms: 93
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Also Known As:
Staybridge Suites Houston-Near The Galleria Hotel Houston
Hotel Style:
#80 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Houston staff and other travellers.
2 questions
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1 month ago
Georgetown, Texas
2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“small hotel only 4 floors but it is very convenient and nice, any room is quiet even the second floor, road view.”
chh306, 20 Feb 2017 | Read review
“Loved it! Very clean, very professional.”
cturnerfam, 21 Dec 2016 | Read review
“Stayed 3 nights and room only serviced once!”
cheisv, 28 Oct 2016 | Read review
“Excellent. Be prepared for a pleasant surprise in terms of value for price paid.”
Broadsword2016, 23 Oct 2016 | Read review
“Had a room on the first floor close to the entrance and lounge and it was very quiet at night.”
captainked, 13 Oct 2016 | Read review
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