Comfort Suites Houston West At Clay Road

Comfort Suites Houston West At Clay Road

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Room & Suite (83)
Comfort Suites
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About

4.0
#209 of 542 hotels in Houston
4.0 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.8 of 5 bubbles
Value
The Comfort Suites Houston West at Clay Road is a perfect hotel for both that leisure weekend getaway or the important business trip to the Northwest Houston Texas area. Our recently completed full hotel renovation along with over 175 Direct TV satellite programming makes our hotel the ideal spot when in Houston. Our location is near such attractions: -Baseball USA -GE -Emerson -City Centre -HEB Office We know you will appreciate our fully renovated hotel in Northwest Houston and we look forward to seeing you soon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Highchairs available
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay 2x, Get a $50 Gift Card

Location

11440 Clay Road Building A, Houston, TX 77041-5580
83Reviews1Q+A15Room tips
Traveller rating
  • 35
  • 19
  • 15
  • 9
  • 5
Time of year
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Detailed Reviews
Antionette B wrote a review Aug 2023
5.0 of 5 bubbles
The staff went above and beyond at all times, My luggage was lost and I literally had the clothes on my back. The front desk agent Jonathan directed me to the nearest shopping center and suggested a great barbecue spot in the area. The room was prefect and whatever fragrance they use to spray the room smelled so good. Everything was so clean and well maintained. Thank you I enjoyed my stay !!! See you on my next visit.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Comfort Suites Houston West At Clay Road
Responded Aug 27, 2023
Hi antoinetteb401, Thank you for choosing to stay with us and for taking the time to share your experience. We are pleased to know we exceeded your expectations and appreciate you mentioning our staff hospitality and enjoyable accommodations. We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will share your comments with our staff especially Jonathan. We look forward to seeing you again.
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Sean wrote a review Aug 2021
5.0 of 5 bubbles
Great hotel! The room is extremely spacious! We stayed in a room with 2 doubles. This included kitchen area that included a fridge & microwave along with coffee. Living space had nice couch that pulled out into another bed. Large bathroom.

Everything was extremely clean.

Fun outdoor amenities including pool and jacuzzi

I highly recommend this hotel.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sunny Patel, Owner at Comfort Suites Houston West At Clay Road
Responded Aug 5, 2022
We are so happy to hear that you had a great stay with us! We recently renovated the public spaces we would love it if you came back to visit us!
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Patricia T wrote a review Aug 2023
4.0 of 5 bubbles
The hotel staff was very friendly. The Breakfast was okay, they didn't have any yogurt but everything else was good enough for my kids and husband. I do want to say that they do need to clean their pool as it does have pool algae on the walls. We wanted to relax after a hot 112° day in the hot Texas heat, but was grossed out with green gunk around the pool. I should have taken pictures and didn't think of doing so.
The rooms were clean just a funky smell I we couldn't get used too.
I also didn't like that they are still holding $89 on my cc after we checked out and they charged the hole amount of our stay to my debit card.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Comfort Suites Houston West At Clay Road
Responded Aug 17, 2023
Dear I8069VTpatriciat, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast, and the rooms were clean. We value your compliments about where we are excelling, as well as your feedback regarding things we need to improve. It was our pleasure hosting you, and we look forward to seeing you soon.
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RetiredAttyBR wrote a review Mar 2022
Baton Rouge, Louisiana
2.0 of 5 bubbles
The hotel was almost empty ——- I was concerned for my personal safety and the safety of my vehicle. While the parking lot had bright lights, there were no lights on the entrance canopy. The only worker I saw at check in was standing in the dark outside when I returned from dinner. Very strange! My room was clean, but the furniture was in poor shape. A fake leather desk chair should have been replaced years ago as over half of the covering was gone. The room near the breakfast area had random tables stacked in full view. SCARY!!!
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Date of stay: March 2022Trip type: Travelled solo
Room Tip: Book elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sunny Patel, Owner at Comfort Suites Houston West At Clay Road
Responded Aug 5, 2022
We are sorry to hear that your stay was below expectations. We recently renovated the public space with all new furniture and lighting. The room furniture is the next phase of our renovation process. In addition the breakfast area room has all new furniture. We hope you come back and give us another chance.
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Fletio wrote a review Aug 2023
1.0 of 5 bubbles
We were told the first day breakfast was till ten, but it was till nine. So no breakfast for my family. Next day we went early, the juice and water machine out of order. I asked the manager who was drinking his large bottle of orange juice while we spoke where he did get his? No we do not serve he said. At 08.30 there was only one bagle for the entire hotel. I asked if they had yoghurt maybe or anything. No we do not serve that. No apologies. They should not offer breakfast at all. It is a shame.
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Date of stay: August 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Comfort Suites Houston West At Clay Road
Responded Aug 8, 2023
Dear Fletio, Thank you for your recent stay and for taking the time to share your insightful comments. It saddens us to hear that we failed to meet your expectations and that you found your stay unsatisfactory. Please accept our apologies for any issues you had with the breakfast; we will address the concerns you raised with our team and work together on making improvements. We take such concerns seriously, and we will share your comments with our team as we strive to enhance our guest experience at all levels. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you.
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Dax d wrote a review Jan 2024
5.0 of 5 bubbles
The overall experience was delightful, starting with the staff which was accommodating which recommended a few restaurants in the area. The bed was exceptionally comfortable and cozy which made getting up in the morning difficult.

The location offers a quiet setting and also near grocery stores if needed.

Will be staying here for any future trips to Houston.
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Date of stay: January 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Comfort Suites Houston West At Clay Road
Responded Jan 25, 2024
Hi 281daxd, Thank you for sharing your delightful experience with us! We're thrilled to hear that our staff's recommendations and our cozy and comfortable bed enhanced your stay. It's wonderful that you found the location quiet and convenient. We look forward to hosting you on your future trips to Houston. Safe travels!
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Mr E wrote a review Sep 2023
5.0 of 5 bubbles
Great stay. Clean and comfortable rooms with breakfast provided every morning. Staff was accommodating with simple questions and requests. Located near several restaurants and grocery stores. Will be staying again.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Comfort Suites Houston West At Clay Road
Responded Sep 18, 2023
Hi 351mre, Thank you for choosing to stay with us and for your great review regarding your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our clean and comfortable accommodations and the service provided by our accommodating staff. We're happy to know that the breakfast and our convenient location added to the enjoyment of your stay. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
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Destinee S wrote a review Aug 2023
5.0 of 5 bubbles
My boyfriend & I came down from Florida early in the morning just to do something different. After spending most of the day out and about exploring, we stumbled across this hotel. When I tell you it was the best experience I’ve had. Everyone was so welcoming — the front desk attendant, the housekeepers etc. I would recommend this hotel to anyone that asks. And our random trip to Houston will now be a reoccurring trip. 5 stars!! Thank you!!
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Comfort Suites Houston West At Clay Road
Responded Aug 27, 2023
Hi Departure65371165613, Thank you for your valued and motivating feedback and leaving a 5 Star Review. Our team works hard to the best of our ability to ensure we satisfy your everyday needs and we are pleased to know we succeed in doing so. We will share your kind words with the staff. Thank you for your recommendation and please come again to see us soon!
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Shamar T wrote a review Oct 2023
4.0 of 5 bubbles
I was there to have a place to stay after exploring the nightlife as it's cheaper than staying at the Hotels in the Downtown area.

I checked in round the afternoon hours and left in the noon time. There weren't many issues and the interactions I had with the Front Desk were great especially the morning staff
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Date of stay: October 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Comfort Suites Houston West At Clay Road
Responded Oct 6, 2023
Dear 991shamart, It is really nice to know that you liked the stay and services at our hotel during your recent visit. Glad to see your positive overall observations which shall definitely motivate us to serve our guests better. We will share your kind review with our staff and we look forward to welcoming you again soon!
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Sunshine53785024142 wrote a review Mar 2023
5.0 of 5 bubbles
Great place to stay. Room was very spacious for just me and my teen daughter. Driving to multiple locations was very convenient. (Memorial Mall, Discovery Green, Zoo, Aquarium etc.). The staff here were very nice and respectful.
Definitely recommend !!
Thanks!!!!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Comfort Suites Houston West At Clay Road
Responded Mar 24, 2023
Dear Sunshine53785024142, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our location, spacious rooms, nice and respectful staff, and the hotel. We are glad you enjoy staying with us. Thank you for your recommendation and we hope to see you again.
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allyleedan asked a question Feb 2018
Wigan, United Kingdom
Do the bathrooms have baths ?
Answer from Phil H
Except for a select few accessible rooms, all our rooms have bath tubs. Thanks, Phil
Expedition159327 wrote a tip Feb 2024
52 contributions59 helpful votes
3.0 of 5 bubbles
"Hot breakfast was below average with the same meat protein every day. The black out curtain full of holes."
Read full review
SandDollar E wrote a tip Jul 2023
1 contribution
5.0 of 5 bubbles
"If you are a smoker don’t waste everyone’s time. You are not welcome. "
Read full review
frank r wrote a tip Jul 2023
2 contributions
3.0 of 5 bubbles
"If you want some places to stay for a night, this might be your go to place. But don't stay longer than a night."
Read full review
RetiredAttyBR wrote a tip Mar 2022
Baton Rouge, Louisiana60 contributions19 helpful votes
2.0 of 5 bubbles
"Book elsewhere."
Read full review
baketown89 wrote a tip Sep 2020
Rio de Janeiro, RJ304 contributions454 helpful votes
3.0 of 5 bubbles
"walk 2 minutes on the sidewalk westward to Church's Chicken for your dinner"
Read full review
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PRICE RANGE
C$121 - C$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel houston, comfort suites houston, houston comfort suites
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
69
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Comfort Suites Houston West At Clay Road - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Comfort Suites Houston West At Clay Road
What are some of the property amenities at Comfort Suites Houston West At Clay Road?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Suites Houston West At Clay Road?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Houston West At Clay Road?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Comfort Suites Houston West At Clay Road?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Houston West At Clay Road?
Conveniently located restaurants include Backyard Cafe & Grill, Bloofin Sushi And Bar, and Taco Cabana.
Are there opportunities to exercise at Comfort Suites Houston West At Clay Road?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites Houston West At Clay Road?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Comfort Suites Houston West At Clay Road?
The staff speaks multiple languages, including English and Spanish.
Is Comfort Suites Houston West At Clay Road accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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