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Country Inn & Suites By Carlson, Houston Intercontinental Airport South

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Country Inn & Suites By Carlson, Houston Intercontinental Airport South
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264 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Houston Intercontinental Airport South
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Showing 250: English reviews
Reviewed 12 September 2015

The hotel is average at best, but the staff is well below. General attitude from front desk staff was dismissive and disinterested in the guests. Most notable issue was a simple request for 8 oz of milk for a protein shake since I would be leaving before breakfast in the morning. A frequent request of mine at hotels that I...

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Helpful?
Thank Dan S
Jack K, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Dear Guest, Thank you so much for your time to write a review, we are very sorry that my team could not honor your late night request for a glass of milk for your protein shake, unfortunately our breakfast host had the key for the storage and my team had no access to pantry area till breakfast time next morning....

United States
Reviewed 8 September 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Christopher K
a p, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Saint Paul, Minnesota, Usa
Reviewed 6 September 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Robert M
a p, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

San Antonio, United States
Reviewed 19 August 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Tamara P
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Eagan, Minnesota
Reviewed 18 August 2015

Got in late - was nice to have hotel shuttle pick you up. Hotel and the rooms were clean and welcoming. Staff was very courteous. Breakfast was great too. I would certainly come back to this hotel again.

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Helpful?
Thank sandeeptoo
a p, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Dear Guest, Thank you for taking the time out of your schedule to write a review regarding your recent stay with Country Inn and Suites, Houston Airport South - IAH. We are thrilled to know that you enjoyed your stay with us; specially our clean rooms, free airport shuttle, fast WiFi and complimentary breakfast. We look forward to serving you;...

Cleveland, United States
Reviewed 17 August 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Gregg C
Meridian, Mississippi
Reviewed 13 August 2015

Upon check in I told the clerk I needed the 7am shuttle. The next morning the shuttle was full and no alternative transportation was available. I was left to find my own transportation to the airport.

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank greekgeek777
Sacramento, United States
Reviewed 10 August 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Deborah Lee T
a p, Front Office Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Dallas, Texas
Reviewed 10 August 2015

The staff at this hotel is quick, professional and accommodating. I checked in at the same time as a flight crew and she got all of us in our rooms within a few minutes. The rooms are large but there are some issues. The water heater was either not working or could not handle the amount of people using it...

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Thank hitx94
Reviewed 27 July 2015 via mobile

Re. My stay at Country Inns & Suites with bookings code XXXXXX Houston. I hope that this is the exception and not the rule for Hotel in this chain. My first stay in Houston was not of a standard that is expected. 1. Reception staff were uprofesjonel and not at all service minded. I checked in late and asked for...

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Thank Stig-Roger Kech... E
a p, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Dear Guest, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. Your feedback is very important and I will be sharing your feedback with my team members for coaching and re-training. Hope you will give us an opportunity to serve you again....

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Near Country Inn & Suites By Carlson, Houston Intercontinental Airport South

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on JFK Boulevard at the entrance to George Bush Intercontinental Airport (IAH), the Country Inn & Suites Houston South hotel offers guests a convenient location, exceptional amenities and friendly service. Enjoy free wireless Internet access, a complimentary daily hot breakfast and free airport shuttle to IAH. Our Houston airport hotel's services also include an outdoor pool, a Business Center and a fully renovated Fitness Center featuring a brand-new elliptical, treadmill and multi-station workout area. Visit the Country Inn & Suites and see what makes us one of the best Houston Airport hotels for both business and leisure travel. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Houston Intercontinental Airport South

Address: 15555 B JFK Boulevard, Houston, TX 77032
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $96 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Houston Intercontinental Airport South 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Country Inn And Suites Intercontinental Airport
Country Inn & Suites Intercontinental Airport Hotel Houston
Country Inn Airport
Country Inn Houston
Houston Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Houston Intercontinental Airport South staff and other travellers.
2 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Houston Intercontinental Airport South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother making a reservation as they will give it away.”
 of 5 bubbles Sweetbeee, 3 Jun 2016 | Read review
“Keep the windows close in the evening - hotel is very near the airport and therefor the planes fly right over the hotel.”
 of 5 bubbles WandaM418, 26 May 2016 | Read review
“Since it is close to the airport there is some noise from the airplanes”
 of 5 bubbles lpdrafael, 30 Mar 2016 | Read review
“We were on the 3rd and 4th floors. Both were fine.”
 of 5 bubbles P6963AGsarahb, 10 Mar 2016 | Read review
“if you're a light sleeper, you may want to reconsider due to airplane noise”
 of 5 bubbles Moe214, 11 Oct 2015 | Read review
5 of 5