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Hampton Inn Houston Hobby Airport

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Hampton Inn Houston Hobby Airport
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406 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Houston Hobby Airport
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Showing 403: English reviews
Spokane, Washington
1 review
Reviewed 5 May 2016

Outdated and old. Best part about the stay were the decent beds and pillows. Front desk person didn't seem to know the area well. Internet was decent and so was the breakfast. I would look for a different hotel next time I am in the area.

Review collected in partnership with Hampton

Helpful?
Thank K3196MSjm
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Thank you for your feedback, and I would like to apologize you did not have a fantastic experience at our hotel. We will use this feedback to ensure every guest moving forward does not have this same experience. We do hope you will give us an opportunity to make this up to you the next time you are in the... More 

Bedford, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2016

Was here for special training workshop and was treated like a celebrity. The staff were cheerful and accommodating and the location was good. Parking was convenient. Room was clean, quiet and well appointed. I always enjoy the little photo surprises at Hampton locations.

Review collected in partnership with Hampton

Helpful?
1 Thank George C
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Thank you so much for your feedback, and it was our pleasure to ensure you had a fantastic stay! We look forward to your next visit to Houston Thank you so much! Joseph Trousdale General Manager More 

Amarillo, Texas
Level Contributor
2 reviews
Reviewed 2 May 2016

This is a perfect place to stay the night before a cruise. They have shuttle from the airport and a shuttle to Galveston from this hotel (for additional cost). I didn't take the shuttle to Galveston but some other guests did and said it went smooth. The brown bags in the morning for guests were a big hit with my... More 

Review collected in partnership with Hampton

Helpful?
Thank map205
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Thank you so much for your feedback, and it was our pleasure to ensure you had a fantastic stay! We look forward to your next visit to Houston, and maybe next time you can add an extra cruise ticket for the GM? Hehe Thank you so much! Joseph Trousdale General Manager More 

Kolkata (Calcutta), India
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2016

I stayed there for one night as I was catching a flight the early next stay from Hobby Airport. The room was clean and quiet. I did not find any nearby food options and the reception did tell me that the hotel offers a free drop off to anywhere near a 3 mile radius but, I was too tired to... More 

Helpful?
Thank Mukul G
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Thank you for your feedback! Please let us know which restaurant you selected so we may see as to why the quality was not where it needed to be, and if needed, remove that location from our recommendation list. Thank you so much! Joseph Trousdale General Manager More 

Weimar, California
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 April 2016

This hotel was quite a shocker... The service and staff were over the top and couldn't help us enough. They provide a free shuttle to a number of dinning options as well as the airport and recommended a great choice for us to eat. I would stay again just for the family like attitude the staff provided. The disappointment is... More 

Helpful?
Thank GiveMeSunNorCal
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Thank you so much for your review and it was our pleasure to ensure you had a great customer service experience. With our refresh taking place this year, and our fantastic staff, i can assure you that your next stay will be fantastic all around! Thank you so much! Joseph Trousdale General Manager More 

Atlanta, Georgia
1 review
Reviewed 28 April 2016

Shuttle was almost an hour late after being told it would arrive in 10 minutes. Property is run down, shabby, dirty, smelled of cleaning products and gosh who knows what. Not a typical Hampton Inn property in any way. My room was not ready so I was checked into another. I swiped the key and entered to find that it... More 

Review collected in partnership with Hampton

Helpful?
Thank 112traveltime
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Thank you so much for your review, and I would like to apologize for your experience at our hotel. This is not or normal operation and we will use this as a training opportunity so that this will not happen again. Once again, thank you so much for bringing this to our attention. Joseph Trousdale General Manager More 

Las Vegas, Nevada
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 April 2016

We stayed overnight to make a flight departing the next day. It was clean and had a nice included breakfast. The shuttle to the airport makes it convenient for these types of stays. We will definitely stay again.

Helpful?
Thank chelli41
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Dear Chellie41, Thank you so much for your review! It was our pleasure to assist you in having a great experience at our hotel! We look forward to your future visit, and another opportunity to assist you in having a fantastic trip! Thank you! Joseph Trousdale General Manager More 

Bethany Beach, Delaware
Level Contributor
118 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 24 April 2016

We stayed here last Monday evening. When we checked in, both elevators were not working. The desk clerk did not tell us this, even though our pre-selected room was on the fourth floor. We were leaving the desk when another guest asked if BOTH elevators were out of order. The clerk responded that they were. No apology to anyone and... More 

Helpful?
Thank Deb_traveller
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Dear Deb, Thank you so much for your feedback. This was used as a training opportunity for the front desk agent that checked you in, and I can assure you that this kind of service, or lack there of, will not happen again. Unfortunately the elevators were out of our control, and we made sure they came back on line... More 

Saint Louis, Missouri
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 April 2016 via mobile

The carpet in the hall is filthy, the chair in the room is light colored but brown due to the greasy filth the carpet in my room was disquieting and the wallpaper in the bathroom was peeling - and that was the good part. I peeled the corner of my bed back and found what I believe to be bed... More 

Helpful?
Thank Scott W
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Dear Scott, Thank you for your review. I am a little confused, and there must be some mistake. When we spoke it was never said that these "bugs" were a cross between other bugs, but it was stated that I had no idea what kind of bug that was expect we know for sure it was not a bed bug.... More 

Bennington, New Hampshire
Level Contributor
99 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 April 2016 via mobile

Not recognized as a HH Gold Member and didn't offer snack/drink or did I get any. Probably the worst staff I've encountered at any Hilton Hotels. Was their last Saturday and will be my last stay at this Hampton Inn! The room was fine, but first impressions are lasting.

Helpful?
Thank CHIEF9
Joseph T, General Manager at Hampton Inn Houston Hobby Airport, responded to this review

Thank you so much for your review, as this will be used to improve our guest experience moving forward. Would you be so kind to contact me at the hotel so that I may gather more information about your check in experience, as your username here doe snot provide the information needed to look up your reservation. Our Hilton Honors... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Stay at the Hampton Inn Houston-Hobby Airport hotel, a 119-room hotel located ten minutes from downtown Houston. Relax in a comfortable, quiet guest room with on-demand movies and our clean and fresh Hampton bed®. Whether you’re traveling on business or on vacation with your family, you’ll enjoy free in-room internet access, a full-size pool and fitness center, and Hampton’s free hot breakfast. ... more   less 

Additional Information about Hampton Inn Houston Hobby Airport

Address: 8620 Airport Blvd, Houston, TX 77061-3430
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $108 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Hobby Airport 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hampton Inn Houston Hobby Airport Hotel Houston
Houston Hampton Inn
Hotel Style:
#60 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Houston Hobby Airport staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn Houston Hobby Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The neighborhood is a little sketchy. Best to use the fitness room and not walk outside”
 of 5 bubbles waldentenn, 19 Oct 2016 | Read review
“Not on the airport side if possible”
 of 5 bubbles Bosk_123, 21 Aug 2016 | Read review
“Pick another hotel!”
  • Stains in bathtub
 of 5 bubbles melknight97, 15 Aug 2016 | Read review
“I like low floors--in fact, stayed on first floor”
 of 5 bubbles Q4869BRdavidb, 21 May 2016 | Read review
“Smokers were readily accommodated. A very welcome surprise. They do not discriminate!!!! Any room is fine...”
 of 5 bubbles stevef906, 29 Mar 2016 | Read review
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