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Hampton Inn Houston - Willowbrook Mall

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Traveller (7)
Room & Suite (16)
Dining (6)
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Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Houston - Willowbrook Mall
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Houston - Willowbrook Mall
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (258)
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131
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All reviewsgreat locationwhiskey riverindoor pool and hot tubwithin walking distancebusiness tripperfect staystaff was very friendly and helpfulrooms were very cleangreat place to staycleaning staffyogurtdefinitely stay here againexcellent hotelfitness centereasy accessfmnoise
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41 - 45 of 238 reviews
Reviewed March 24, 2017

Very close to the airport, you could almost walk. Hotel is within walking distance of food and drink as well. Staff was very friendly and helpful. Getting coffee in the morning I ended up with the last cup from the pot. Before I could put...More

Review collected in partnership with Hampton
Thank Michael W
Reviewed February 14, 2017

Great hotel, great price, convenient in great location and close to shopping!! I brought my mom and daughter here for the Super Bowl. We had an awesome time in the city and the hotel staff was very helpful in helping us maneuver around the city...More

Review collected in partnership with Hampton
Thank CadillacQueenB
Reviewed February 14, 2017

Great location, friendly staff, easy access to the Galleria and the Stadium...I will stay here again on my next business trip. The rooms were clean, beds very comfortable and the staff didnt bang on your door at 7am to clean the room...

Review collected in partnership with Hampton
Thank E7684UBfrankw
Reviewed January 10, 2017

The Hotel is in a great location for shopping just 1 block from WILLWBROOK Mall and Hewlett Packard Enterprise Facility Is an old building but with good maintenance, clear rooms and good breakfast. Price is afordableMore

Thank Hugo C
Response from TMIHospitality1, Manager at Hampton Inn Houston - Willowbrook MallResponded January 12, 2017

Dear Hugo C, Thank you for taking the time to comment on your recent stay. I'm glad to hear you enjoyed our clean rooms, complimentary breakfast, price and convenient location. We hope that the next time you are in the area, we will have another...More

Reviewed January 9, 2017

Terrible customer service! Room given to us for our week long stay was smoked in and musty. After reporting issue to assistant GM, he was accusatory and unhelpful. Asked why we didn't report the issue earlier than the following morning. Did not move us. Had...More

Review collected in partnership with Hampton
Thank azwildcat88
Response from TMIHospitality1, Manager at Hampton Inn Houston - Willowbrook MallResponded January 11, 2017

Dear Azwildcat88, Thank you for taking the time to review the Hampton Inn Houston Willowbrook Mall. I'm sorry that the carpet cleaning came as a surprise to you. We did take steps to inform our guests of it by verbally notifying them at check in,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$101 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Houston
#39 Business Hotel in Houston
Room types
Non-Smoking Rooms
Details
Price range
US$101 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Houston
#39 Business Hotel in Houston
Room types
Non-Smoking Rooms
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Traveller (7)
Room & Suite (16)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Our room was on the back of the hotel. The view was nice and it was quite."
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"3rd Floor is the Best"
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"Ask fthe r a 3rd floor room away from the elevator."
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"We always ask for a room on the top floor to avoid noise in the room above us."
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