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Frontier Hotel

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36 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Salt Lake City, Utah
Reviewed 10 November 2015

This place is truly awful! My air conditioner leaked for all 4 days of my stay, making the surrounding floor wet in my room. I didn't complain because I can deal with minor things like this. But then I noticed that they charged my card an extra $11 for a road, bridge, etc. city maintenance fee. What??!! I travel every...

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Thank Kacey G
Miami, Florida
Reviewed 13 February 2015

Unkept dirty looking. Breakfast was simple but ok. First room had a clogged toilet. Second very little water came from the shower and it was hard to get the shower going from the tub position. Appearently the owners care little for their guests.

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1Thank Annath1
Kansas
Reviewed 26 September 2014

I had making hotel reservation but to be sure I called in over the phone and ask what if I stay additional night how much it would be and one of their staff told me would cost $55 if I decide to stay for additional night. But when check out, I just find out they charge me for $75 and...

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1Thank 361Kevin
Reviewed 10 August 2014 via mobile

My husband chose to stay here for a business trip being that his business meeting was close. I know you get what you pay for, but come on! Is it expensive to at least be kind? The people at the front desk seemed as though they had much better things to do than deal with customers. I must say one...

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1Thank gregebarbslilwife
Reviewed 2 August 2014 via mobile

This is a terrible hotel to stay at. I killed a spider in my bed yesterday night and as creeper out as I was I still have them the benefit of the doubt. Tonight while in bed. I killed a second spider and called room service right away only to get the exact same room across from me with no...

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1Thank maloraza
El Dorado Hills, California
Reviewed 2 August 2014

This was the worst stay we've had at a Comfort Inn. We arrived early evening on Thursday, 7/24, and the room initially looked OK. We traveled to Houston for a family reunion, so we were only in the room nights and early mornings during our stay. I noticed that first evening that our door required a push to close it...

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2Thank Jim C
Houston, Texas
Reviewed 18 July 2014

The ground floor ice machine was inoperative, both phones in the room were dead and the water for shower and shaving was luke warm at best. Breakfast was okay but barely so. Nice staff but too many things lacking.

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1Thank wgn
Reviewed 10 June 2014 via mobile

Rooms were never cleaned by room service. Roaches roam free and the toilets were backed up. We were moved to 3 different rooms all worst than before. Staying at the Comfort Inn off of 11230 Southwest Freeway Houston, TX is the worst hotel experience I've ever had in my life.

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3Thank Kourtnie M
Miami, Florida, United States
Reviewed 19 March 2014

I am a photographer and went to the hotel to photograph a couple. Upon leaving I tried to explain to the front desk clerk that the sheets in the room were dirty and that the room was never cleaned properly. The went balistik on me and told me that I could not have my money back{ Which I never asked...

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1Thank Sarah M
Springville, Alabama
Reviewed 23 December 2013

We checked into this hotel on Dec. 20th 2013 and check out the following morning. I forgot and left my wedding ring on the nightstand and when I called to retrieve it, I had been told that no one had found it. Their attitude was nonchalant and they did not seem to care at all and showed no concern or...

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1Thank Bill R

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Amenities

Highlights
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Frontier Hotel

Address: 11230 Southwest Fwy, Houston, TX 77031-3604 (Formerly Comfort Inn Houston)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $80 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Frontier Hotel 2.5*
Number of rooms: 80
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Also Known As:
Houston Comfort Inn
Houston Country Inn
Country Inn Houston
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Questions & Answers

Questions? Get answers from Frontier Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor ice machine is broken.”
 of 5 bubbles 361Kevin, 26 Sep 2014 | Read review
“Try another hotel. This one's not worth the risk.”
 of 5 bubbles 413jimc, 2 Aug 2014 | Read review
“Try to find a hotel that is American Managed. American's are more interested in providing a good service for a price than wondering why you are renting a hotel room. Even if the American's are racist they will never show it if you are paying well.”
  • Sheets
  • Hair on sheets
  • The Bed upon Arrival
 of 5 bubbles sarahm972, 19 Mar 2014 | Read review
“I saw no advantage to one room or floor over another. I was at the highway end of the building and could not hear any noise. The windows are mostly fogged up, so a view does not matter.”
 of 5 bubbles MichaelinNH, 30 Jul 2013 | Read review
“Just DON'T stay here. Freeway noise is CONSTANT and I was in a room nearly as far away from the freeway as I could get.”
 of 5 bubbles drosene1, 18 May 2012 | Read review
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