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Clarion Inn & Suites West Chase

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Clarion Inn & Suites West Chase
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73 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Houston, Texas
1 review
Reviewed 21 October 2016 via mobile

There were bed bugs in my bed apparently as I had itchy skin tags after the first night there . The room furnishings were outdated . The bathroom was good though and so was the microwave in the room Breakfast was unexciting Staff ignored us most times seemed to lack interest in the guests experience I would never stay here... More 

Helpful?
Thank tese1
Quality Inn S, Front Office Supervisor at Clarion Inn & Suites West Chase, responded to this review

Naturally, we were disappointed to learn that you encountered issues during your stay. I sincerely apologize. Unfortunately, your experience was not the same as many of our other satisfied Quality Inn & Suites - Westchase customers have received. We will share your comments with our team to improve our consistency in providing excellent customer service to all guests. More 

Houston, Texas
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 October 2016

Let me see where I should start? For starters this is a great location only a few seconds from Belt 8. The area was nice and quiet. The king size bed was so comfortable I could just lie there all day long. The pillows were nice and firm; overall it was a nice pleasant stay. I will definite stay here... More 

Helpful?
Thank Girljustwannahavefun
Laura R, General Manager at Clarion Inn & Suites West Chase, responded to this review

We are pleased that we were able to meet your expectations! We thank you for your review. It is only through customer feedback that we are able to improve our product and service. We hope that we have the opportunity to welcome you as our guest once again, at the Quality Inn & Suites - Westchase; we wish you all... More 

Euless, Texas
Level Contributor
209 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 September 2016

This was a very pleasant surprise, right around the corner from my last delivery in Houston. And they had enough room for me to park my BIG TRUCK! A very comfortable hotel with all the needed amenities to make ones stay a pleasant one. I walked next door to an excellent Seafood Buffet that I will definitely revisit as well.... More 

Helpful?
Thank cliffsiler
Quality Inn S, Front Office Manager at Clarion Inn & Suites West Chase, responded to this review

Thank you for taking the time to offer feedback about your stay with us at the Quality Inn & Suites - Westchase. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2016 via mobile

Front desk helpful, but everything else...first off the room temp was set to 64 degrees and was FREEZING! The radio was left on and the sheets felt damp. Funky smell in the hall and different funk in the room. Went down for breakfast at 830 and there were no other got items besides a waffle. No sugar for the coffee... More 

Helpful?
Thank Erick S
Monika G, General Manager at Clarion Inn & Suites West Chase, responded to this review

A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve.... More 

Travellers are raving about these Houston hotels

Austin, Texas
Level Contributor
383 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
Reviewed 21 July 2016

We checked in late on a weekday and the clerk, Eboni, was not friendly. She greeted us with a mad face and a "YES?" Plus, we didn't know about the refundable $50 deposit, but it was late so we just dealt with the surprise and the rudeness. We stayed on the top floor in a king suite. The hallway was... More 

Helpful?
1 Thank djz032070
Monika G, General Manager at Clarion Inn & Suites West Chase, responded to this review

 We sincerely apologize for your poor experience you encountered at our hotel. Our team takes a lot of pride in what we do, and this is not typically the way we treat our guests. Please rest assured your comments in regard to cleanliness and customer service has been addressed with housekeeping and the greater team, to ensure we are... More 

Lake Charles, Louisiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 April 2016 via mobile

Everything was perfect! Check in and out was fast. Staff was friendly. Very clean and neat. Breakfast was decent. The stay was very comfortable. The value was great. I would recommend this hotel. Staff was very knowledgeable about the area and was able to recommend great eating places. Very easy access to the beltway. Parking was adequate and well lit... More 

Helpful?
4 Thank Crystal C
Monika G, General Manager at Clarion Inn & Suites West Chase, responded to this review

 Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites - Westchase. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you... More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2016 via mobile

I loved my room and booked again on my second visit to Houston. The front desk staff was very helpful and courteous, especially Marquence. He set up my stay quickly and was very courteous. Would definitely recommend as a place to stay. Breakfast was good too.

Helpful?
2 Thank Coffeegggggggg
Monika G, General Manager at Clarion Inn & Suites West Chase, responded to this review

thank you for your review. It is only through customer feedback that we are able to improve our product and service. We hope that we have the opportunity to welcome you as our guest once again. Again, thank you from the Quality Inn and Suites - Westchase, we wish you all of the best. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 February 2016 via mobile

We came to visit family and I have to say I am so happy that I found this hotel. Not only the price is right but the location is great and convenient! The breakfast was good, better than the normal continental breakfast! What I like most about the place was the staff from management to maintenance! I liked how involved... More 

Helpful?
2 Thank Ruby M
Monika G, General Manager at Clarion Inn & Suites West Chase, responded to this review

On behalf of the entire team we appreciate your time and effort to write a great review. We are pleased that you enjoyed your stay. The Managment and staff really do pride themselves on a job well done, thank you for your comments. I will defiantly share this with the team. We hope to see you soon. Thank you again... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 February 2016 via mobile

Maiquence , checked me at around 1: 45 am. He was very professional, excellent service and well mannered. Thank you for a great job. I enjoyed my stay, my room was clean and well organized and the breakfast was provided. Everybody here and including front desk all to housekeeping,Thank you.

Helpful?
2 Thank Sylvia D
Monika G, General Manager at Clarion Inn & Suites West Chase, responded to this review

Thank you for taking the time to review our Hotel. We appreciate your time. Please come again soon. More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 February 2016 via mobile

This hotel is great and the staff are great. Clean and in a great location. They make sure your taking care of in every aspect. The breakfast is also always prepared very well . They also provide newspapers to guest. I definitely recommend this place if your staying a while. I've stayed here two weeks and absolutely love it. They... More 

Helpful?
2 Thank Andrew B
Monika G, General Manager at Clarion Inn & Suites West Chase, responded to this review

 Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites - Westchase. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites, Westchase, the hotel that has a wide range of services, Wi-Fi Internet, comforts and good rates, all in tune with the philosophy of a once winner of the Best Limited Service hotel of Westchase. You re in the center of the action when you stay at the Holiday Inn Express Hotel & Suites. The hotel offers an unbeatable location in the midst of four major highways in Houston including Highway 6, Beltway 8, I-59 and I-10. The Holiday Inn Express Hotel & Suites situated in a strategic position on the main route, that joins the biggest companies of the area like Halliburton, Jacobs Engineering, and BMC Software just to name a few. It remains in the heart of Westchase district where, in a few minutes the guest can reach the Intercontinental airport, Galleria Shopping Center and Minute Maid Park. The young, cordial, and helpful staff, together with a rich complimentary deluxe hot breakfast that offers a wide choice of fresh products, makes it the ideal place for business and leisure stays. ... more   less 

Additional Information about Clarion Inn & Suites West Chase

Address: 2930 W Sam Houston Pkwy S, Houston, TX 77042-3604 (Formerly Quality Inn & Suites West Chase)
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $93 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites West Chase 2.5*
Number of rooms: 80
Reservation Options:
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Questions & Answers

Questions? Get answers from Clarion Inn & Suites West Chase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call Ahead”
 of 5 bubbles cliffsiler, 1 Sep 2016 | Read review
“Jacuzzi room”
 of 5 bubbles 329lewisw, 17 Jan 2016 | Read review
“all rooms great”
 of 5 bubbles J7146CPmichaelc, 11 Jan 2016 | Read review
“Choose another option.”
 of 5 bubbles IRA_LELI98, 9 Jan 2016 | Read review
“excellent breakfast”
 of 5 bubbles 657dd, 10 Dec 2015 | Read review
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