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Homewood Suites by Hilton Houston Willowbrook Mall

Expedia.comUS$139*
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#39 of 506 Hotels in Houston
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$147*
US$139*
US$147*
US$139*
US$147*
US$139*
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Homewood Suites by Hilton Houston Willowbrook Mall
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270 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Houston Willowbrook Mall
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Showing 250: English reviews
Niceville, Florida
Reviewed 3 April 2017

This hotel is an excellent choice for a large family on an extended vacation. Our room was large and comfortable. We had all the amenities we needed - including breakfast and a fitness center, so we were able to comfortably maintain our daily routine. The hotel staff took an interest in us and treated us very well. I would highly...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Becky M
Richard M, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Thank you for your comments regarding your recent stay. We appreciate all the kind words about our staff an hotel. We look forward to your next visit to the area.

Orlando, United States
Reviewed 1 April 2017

Excellent staff, cleanliness and breakfast variety. Great location for my meetings, the only problem was internet not available due to problems with service provider. I would recommend this hotel, and will be returning.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 382rudyt
Richard M, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Thank you for this important feedback with us so we can Improve for our next guest. We are glad you enjoyed our great staff, clean rooms, and breakfast variety. I am so sorry to hear about the problem you encountered. We are always working to make our guest stays the best possible. We can't wait top see you again. Best...

Houston, Texas
Reviewed 1 March 2017

We stayed 5 nights due to an issue with my home. My insurance paid for our stay. The room was spacious, the bed was a little hard but my preference is a soft foam bed. Our room was clean except for a few items i found on the floor by the headboard and a piece of food was on the...

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Helpful?
Thank jbh3ah
Richard M, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. We appreciate the kind words about our staff. I am truly sorry to hear about the problems encountered. We review these comments with our staff to improve our service. I hope that you might...

Nieuw Amsterdam, The Netherlands
Reviewed 28 February 2017

Not interested to say much more very rude staff, no service am just not satisified emcoutered some problem but no support to help me or what so over, blamed it on booking.com which is just not right...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank mickN6678CP
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear MickN6678CP, Thank you for your review. I'm very sorry that confusion with your reservation led to a negative experience. I'm also sorry that we didn't have any additional available rooms to be able to offer you and that our attempts to rectify the situation were unsatisfactory. I hope that if you are ever back in the area, we will...

houston, United States
Reviewed 14 February 2017

The Homewood was an excellent experience for the money. The hotel was clean, fresh and looked up to date. The bed was very comfortable, which is something I have had problems with at other hotels. The staff was friendly and very helpful since I needed toothpaste and deodorant. They also advised me of some very good places to eat dinner....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank stevepB3547NV
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear StevepB3547NV, Thank you for choosing to stay with us at the Homewood Suites Houston Willowbrook Mall! We always try our best to take care of our guests, and it's great to hear that your stay was no exception to that. We hope you will stay with us again the next time you're in the area! Kind Regards, Richard M....

Centennial, Colorado
Reviewed 11 February 2017

Very clean nice spacious suite. Staff was very helpful. Food was very good. This us a GREAT value for the price. Nice pool area too, plus you are right across from the mall and there are many places restaurants and shopping stores.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Marcus B
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Marcus B, Thank you for staying with us at the Homewood Suites Houston Willowbrook Mall! We truly appreciate the great comments about our hotel, I'm glad that it exceeded your expectations! I hope you will choose to stay with us again the next time that you are in the Houston area. Sincerely, Richard M. General Manager

Reviewed 9 February 2017

This hotel is awesome! It is located right off the interstate, it sits across the street from the Willowbrook Mall, it is surrounded by restaurants and we love Prospect Creek Bar and Grill. It's within walking distance. The hot breakfast was great. We got a kick out of the Texas shaped waffles. The room was spacious and clean. We had...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Brenda C
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Brenda C, Thank you for choosing the Homewood Suites Houston Willowbrook Mall! We appreciate you recognizing our staff and our great location. I'll be sure to pass along your comments to my team. We look forward to your next visit to the area. Sincerely, Richard M. General Manager

Arendal, Norway
Reviewed 1 February 2017

If you want to stay out of downtown Houston, this Hotel is a perfect place to stay. Price is good, room is big. And service is exelent. Its is also close to a nice shoppingmal and other store. Good resturants & bar.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank tomjG3704VS
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear TomjG3704VS, Thank you for choosing to stay with us at the Homewood Suites Houston Willowbrook Mall! It's great to hear that you had a great experience with us. We truly appreciate you taking the time to leave us such positive feedback. We look forward to your next visit. Many Thanks, Richard M. General Manager

Reviewed 1 February 2017

This was a great hotel stay. Well appropriated. Great room space. Living room with TV, kitchen with dining/work table, bedroom with TV, bathroom were modern and "fresh" clean. Very comfortable. Great location...adjacent to restaurants and retail stores, and Starbucks.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank gloriah609
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Gloriah609, Thank you for choosing to stay with us at the Homewood Suites Houston Willowbrook Mall. We work hard every day to make sure that each stay is a great stay for all of our guests, and it's great to hear that your stay was no exception! We appreciate you recognizing the upgraded features of our hotel. I hope...

Reviewed 3 January 2017

I really enjoyed the hotel. Not only was it close to the mall but with walking distance to eating establishments. It was very clean, staff was very helpful and friendly. I have no gripes about anything.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Anthalone K
TMIHospitality1, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Anthalone K, Thank you for choosing to stay with us at the Homewood Suites Houston Willowbrook Mall! I'm glad to hear that you really enjoyed your time with us and that our location was perfect for your needs. We hope you'll stay with us again in the future! Many Thanks, Richard M. General Manager

34 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Homewood Suites Houston Willowbrook Mall is an upscale, extended-stay hotel strategically located in the Willowbrook Mall area in the heart of Northwest Houston, Texas. Our hotel provides excellent short and extended-stay accommodations for travelers visiting this world-class city for business or pleasure. Surf the internet using the complimentary high-speed Internet access WiFi available in your suite. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Make a favorite meal using the two-burner stove in the full kitchen. Relax in your bedroom or on the sofa-bed while watching premium cable channels on a flat-screen television. Work out in the fitness center, a game of basketball or a swimming pool workout. Our well appointed Homewood Suites hotel is an upscale, all suites hotel suites and offers services and amenities to make your stay comfortable - Make Yourself at Home(R) with Homewood Suites. "This hotel has a no party policy in guest rooms, suites, common areas, and pool" ... more   less 

Additional Information about Homewood Suites by Hilton Houston Willowbrook Mall

Address: 7655 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $158 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Willowbrook Mall 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Hilton Houston
Homewood Houston
Houston Hilton
Houston Homewood Suites
Hotel Style:
#15 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Houston Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“#212, AC units by the window, it was very noisy! Choose a room not on this side of the building!”
jbh3ah, 1 Mar 2017 | Read review
“First floor was convenient for us due to walking disabilities.”
laritaraine, 23 Dec 2016 | Read review
“Rooms on the south side were quiet and easy access to side parking lot exit.”
SuszanneM, 13 Sep 2016 | Read review
“try to choose rooms closer to lift or main lounge to minimize more walking”
YESWE67, 6 Feb 2016 | Read review
“Our room on the 1st floor, back of hotel, was just fine. Very quiet.”
Soars37, 29 Nov 2015 | Read review
5 of 5
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US$139* /night
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TripAdvisorUS$139
CancelonUS$147
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Prices are for 1 room, 2 adults
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