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Homewood Suites by Hilton Houston Willowbrook Mall

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#43 of 501 Hotels in Houston
Certificate of Excellence
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Homewood Suites by Hilton Houston Willowbrook Mall
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258 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Houston Willowbrook Mall
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Showing 238: English reviews
Port of Spain, Trinidad
Reviewed 11 May 2016

The hotel staff are very pleasant and efficient. The room was spacious with good amenities. Wifi works good. The Only downside was that the AC didn't seem to cool the bedroom sufficiently at night. The cleaning staff also forgot to service the room on two occasions.

Review collected in partnership with Homewood Suites by Hilton
Thank 945colina
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear 945colina, Thank you for taking time to fill out a review. It's great to hear you enjoyed our friendly staff and spacious rooms. However, I apologize the air conditioner wasn't working properly, and I am sorry your room didn't get serviced. Your satisfaction is important to us and we will be using the feedback you provided to make improvements...

Reviewed 7 May 2016

Thank you for all your efforts !!! I have enjoied the ""happy hours "" with a very good organisation and very good food !! All the other things , I mean the room and the all the other Services were OK !! Thank you !

Review collected in partnership with Homewood Suites by Hilton
Thank Gheorghe M
Bryan, Texas
Reviewed 4 May 2016

The staff at this location was extremely accommodating and friendly! I would return here anytime I'm going to the horse races at Sam Houston race park! Clean rooms and easy access to everything like food, shopping, and other entertainment!!

Review collected in partnership with Homewood Suites by Hilton
Thank kyleo669
Naples, Florida
Reviewed 3 May 2016

We stayed here for the location. The rooms are clean, staff friendly and close to shopping, grocery, restaurants and major roads. The kitchen is equipped with the bare necessities but it is great if you just want to stay and relax. There were many families staying here from the recent floods in the area.

Review collected in partnership with Homewood Suites by Hilton
Thank travelmomEarth
Colorado, United States
Reviewed 29 April 2016

I stayed at this hotel for business because I needed a location to hold a business meeting in the living room of my suite. Hotel was clean, convenient to 249, restaurants and if you want to shop the local mall.

Review collected in partnership with Homewood Suites by Hilton
Thank Joyce T
Austin, Texas
Reviewed 27 April 2016

Best sleep we've had. Hotel was not noisy. We enjoyed breakfast since they provided a nice variety. A lot of hotels say they provide breakfast, but it's usually a mere selection of cold cereal and waffle maker.

Review collected in partnership with Homewood Suites by Hilton
Thank cieloglass
Bangalore, India
Reviewed 25 April 2016

Good hotel which has a home environment and excellent staff to take care. I recommend this if you are looking a home environment. The located just of 249/1960 highway and avoids lot of traffic and help reach your office quickly.

Review collected in partnership with Homewood Suites by Hilton
1Thank Jayakumar A
Beaumont, Texas
Reviewed 18 April 2016

My fiancé and I decided to stay here as a last minute idea and boy were we pleased. Everything was perfect. We will return. Check was a breeze. They even gave us a tour of the hotel. The suite was spotless and smelled great. All staff was friendly and helpful. Thanks for the pleasant experience!!

Review collected in partnership with Homewood Suites by Hilton
1Thank Moe H
Houston, Texas
Reviewed 16 April 2016

I really enjoyed the stay , thought it was a little pricey but well worth it. I would stay again. My children enjoy the indoor pool, free Wi-Fi for their game, and basketball court! I would total do it again for a couple get away

Review collected in partnership with Homewood Suites by Hilton
1Thank orangepeel2016
Linden, Texas
Reviewed 11 April 2016

If you trip taken you to Cy Fair, Texas you must stay at this hotel. The staff is the BEST. I was there on a medical trip. The staff foun this out and went out of their way to assist us. It is a great hotel.

Review collected in partnership with Homewood Suites by Hilton
Thank 548warrenp

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Homewood Suites Houston Willowbrook Mall is an upscale, extended-stay hotel strategically located in the Willowbrook Mall area in the heart of Northwest Houston, Texas. Our hotel provides excellent short and extended-stay accommodations for travelers visiting this world-class city for business or pleasure. Surf the internet using the complimentary high-speed Internet access WiFi available in your suite. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Make a favorite meal using the two-burner stove in the full kitchen. Relax in your bedroom or on the sofa-bed while watching premium cable channels on a flat-screen television. Work out in the fitness center, a game of basketball or a swimming pool workout. Our well appointed Homewood Suites hotel is an upscale, all suites hotel suites and offers services and amenities to make your stay comfortable - Make Yourself at Home(R) with Homewood Suites. "This hotel has a no party policy in guest rooms, suites, common areas, and pool" ... more   less 

Additional Information about Homewood Suites by Hilton Houston Willowbrook Mall

Address: 7655 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $150 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Willowbrook Mall 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Priceline, Cheap Tickets and Hotels.com so you can book your Homewood Suites by Hilton Houston Willowbrook Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Homewood Houston
Hilton Houston
Houston Hilton
Houston Homewood Suites
Hotel Style:
#15 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Houston Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“#212, AC units by the window, it was very noisy! Choose a room not on this side of the building!”
 of 5 bubbles jbh3ah, 1 Mar 2017 | Read review
“First floor was convenient for us due to walking disabilities.”
 of 5 bubbles laritaraine, 23 Dec 2016 | Read review
“Rooms on the south side were quiet and easy access to side parking lot exit.”
 of 5 bubbles SuszanneM, 13 Sep 2016 | Read review
“try to choose rooms closer to lift or main lounge to minimize more walking”
 of 5 bubbles YESWE67, 6 Feb 2016 | Read review
“Our room on the 1st floor, back of hotel, was just fine. Very quiet.”
 of 5 bubbles Soars37, 29 Nov 2015 | Read review
5 of 5