Red Roof Inn Houston - Brookhollow

Red Roof Inn Houston - Brookhollow

Traveller (21)
Room
Room & Suite (14)
Business Center
Business Centre & Event Rooms (1)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.0
#187 of 542 hotels in Houston
3.8 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Red Roof Inn Houston - Brookhollow is a pet friendly, family friendly hotel. This hotel is on the Northwest Freeway/US 290 and close to I-610. The hotel is near Toyota Center, MD Anderson Cancer Center, Reliant Center/Astrodome, Port of Houston, Minute Maid Park, Texans Arena, Texas Children's Hospital, Galleria Mall and Gleannoch Farms Golf Course. Many major chain restaurants are just across the street. Including Outback Steakhouse, IHOP, Chili's, Denny's, Red Lobster and more! Red Roof Inn Houston - Brookhollow features an elevator, coin laundry, guest computer and has interior and exterior corridors. All rooms at this hotel offer free WiFi, 42" flat-screen TV, microwave & refrigerator, hair dryer and an iron & ironing board. Experience our complimentary coffeehouse-style coffee/tea in the lobby. This location offers premium channels including ESPN, CNN, FOX News, HBO and Showtime. One well-behaved family pet per room is welcome.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Parking
Wifi
Complimentary tea
Vending machine
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Languages Spoken
English
129Reviews4Q+A19Room tips
Traveller rating
  • 58
  • 28
  • 21
  • 10
  • 12
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
D.Adams wrote a review Jan 2020
Houston, Texas
5.0 of 5 bubbles
My family has enjoyed their stay at The Red Roof Inn, Brookhollow! Angie and the front desk staff have been very friendly and knowledgeable. Our room has always been very pleasant and cleaned to the highest expectation. You can tell that the staff takes pride in the service that they provide to their guests! We also appreciate the convenient location and enjoy the restaurants and movie theater nearby. We highly recommend this hotel!
Read more
Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MasterkeyHospitality, Director of Sales at Red Roof Inn Houston - Brookhollow
Responded Feb 17, 2020
Dear Guest, Thank you so much for providing us with feedback from your recent stay. We are so pleased to have exceeded your expectations! Hearing that our guests enjoyed their stay at our hotel is encouraging, and your comments will be shared with the entire staff. Thank you again, and we look forward to your next stay! Best Regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Davis Ngo wrote a review Mar 2020
5.0 of 5 bubbles
As a truck driver I stayed here once a week when driving to Houston. The room is always clean, and the staffs are friendly. The price is good too. I will recommend for anyone who need a nice and clean room to stay while stop by Houston.
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MasterkeyHospitality, Director of Sales at Red Roof Inn Houston - Brookhollow
Responded Mar 3, 2020
Dear Guest, Thank you so much for this kind review! Feedback from our guests encourages us to always aim for greatness. We appreciate the recommendation, and look forward to seeing you again soon! Best Regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Troy F wrote a review Jul 2021
5.0 of 5 bubbles
This Red Roof is very conveniently located along the freeway. Is idea for quickly getting on and off the freeway. The Owners are very nice people and always willing to help. Hotel operates a shuttle service too and from the airport. when in town this is the place to stay !
Read more
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Masterkey Hospitality, Revenue Management at Red Roof Inn Houston - Brookhollow
Responded Sep 18, 2021
Dear Guest, Thank you so much for this kind review! Feedback from our guests encourages us to always aim for greatness. We appreciate the recommendation, and look forward to seeing you again soon! Best Regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bryonb74 wrote a review Aug 2016
Baytown, Texas
2.0 of 5 bubbles
1. There were roaches in the hallways and gnats in our room
2. The hallways were very dark because the wall light fixtures only had one bulb in each fixture
3. The free breakfast ends at 8:30 am which is too early in my opinion
4. The towels were small and very scratchy
5. The front desk staff was friendly but they double charged my room
Read more
Date of stay: August 2016
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow
Responded Aug 31, 2016
Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. If there is a billing issue remaining, please contact us directly for a quick resolution. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cynthia B wrote a review Feb 2016
Beaumont, Texas
1.0 of 5 bubbles
Hotel is not for single women traveling on business. The room was fine but during the evening a shooting occurred in the parking lot. My colleague was unloading her car and had to hide behind her car to keep safe. The security agent encouraged her to run to the lobby where I was waiting for her. We went up to my room and shook. After being in training all day I tried to check out and was told I would have to be charged for the night. Despite being shot at and scared to death they were going to charge us an additional night. My colleague's charge card was charged once we left the business. DO NOT STAY HERE! I will be filing a complain with the Better Business Bureau.
Read more
Date of stay: February 2016
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ashxw wrote a review Jun 2014
Cincinnati, Ohio
2.0 of 5 bubbles
We stayed at this hotel for business for three weeks. The Internet is TERRIBLE. Basically non-existent. The staff (minus Jay and Lawrence) were rude. The manager was incredibly rude. There was a murder suicide WHILE we stayed here and VERY sketchy people in and out of the parking lot. The security guard seems like he's doing his job but from what is can see and what we experienced, he isnt.

The room we had smelled like weed and the maids will go into your room whether or not you put the sign up.

The rooms were "updated" but as people who work during the night and sleep all day.. we really wished the curtains were better. Shower pressure is low.

All and all -- we had a bad experience. It don't know if it was a fluke but we wouldn't choose here again. Affordable though.
Read more
Date of stay: June 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thundermountain wrote a review Dec 2015
Tucson, Arizona
5.0 of 5 bubbles
I am sitting in my spacious hotel room on the third floor after a harrowing trip with accidents, closed bridges and tight jersey walls...and a very sick little Pomeranian. Derek greeted me in my extreme meltdown, gave me a terrific, quiet room, extra towels and everything I needed to care for my canine family and me. This kind of great service from a friendly staffer along with a really lovely room is what makes some Red Roof Inns, this one especially, just great. You can choose other red roof inns in Houston but here is a tip: this one is just a short walk to a superb barbecue place called Pappas Barbeque. I am thinking of staying an extra day! Many thanks to Derek and Red Roof inn Brookhollow!
Read more
Date of stay: December 2015
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow
Responded Dec 21, 2015
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lara J wrote a review Apr 2015
Houston, Texas
3.0 of 5 bubbles
Mary, Mary, Mary!!! She’s is the absolute best and really the only one I like dealing with at this location. She’s always wearing her best customer service attitude, and that means everything in the service industry. I’m not really badmouthing the other hotel staff but she seemed to be the one that’s the most helpful, courteous, friendly, and lenient. Look, I’m never looking for favors but sometimes it’s nice to know that a business will stretch a little for your continued business..especially if you’ve been there over 5 months! There were times were I went down to the front desk and turned right back around if Mary was not working. I would wait a couple of days before asking a question or extending my stay.

There are some rules at that hotel that I don’t necessarily agree with (charging you for makeup on your pillowcase when all I did to remove it myself was take the pillowcase, put it in the sink, fill it up with water, throw in a little Tide and Bleach, rubbed it for less than a minute and Wah Lah…the makeup is gone!) but I do understand that people abuse rules and regulations so one spoiled apple ruins the bunch. Having to enter my room every couple of days is something I never had to experience at other hotels. I have OCD when it comes to germs, disinfecting, and cleaning my room so once it’s sanitized from top to bottom, I don’t like anyone coming behind to clean with the same towels they used in the previous rooms or just coming right behind me to clean period. I have a thing about hair..I don’t like to see it anywhere in my room, not one strand! This is why I always refuse housekeeping. I’d rather sweep and mop my own floor, wipe down my own furniture, wash my own bed blanket and comforter, CLEAN MY OWN BATHROOM, etc. I will gladly bring you my sheets and towels….thus making it easier for housekeeping. But, it is what it is. I know those are supposed to be non-smoking rooms and I’ve smelled cigs and that other cig plenty of times while walking down the hallway so I understand the need to try to regulate that and the need for them to enter your room to check for that. I just have a problem with them cleaning it. Again, it’s people abusing the rules. It is what it is so if it bothered me that much, I could just stay somewhere else. As far as the manager Jay, I don’t really have anything to say about him. The times I have asked him a question or he’s come up to my room, he was nice. I just never really had to deal with him. I’ve ran into a few sketchy folks but I’m not judgmental. I give everyone the benefit of the doubt at first but when you ask me “do you you know where I can score some drugs and I’m not talking about Woodstock stuff”, it throws you a little but such is life. I pretty much stayed to myself and only came out if I needed to. I’m not one to hang out and socialize so it was cool for me.

You certainly can’t complain about the price! The thing I REALLY LOVE about this hotel is how up to date and modern the rooms and furnishings are. That with the price and you won’t find a better deal. Kudos for that! One thing I can’t stand is an outdated room with old wood, funky smell, dirty mattresses, cigarette holes, drab decorations, old everything!

This location gets an 8 out of 10 in my eyes. Mary accounted for 6 of the points…Love You Mary and keep smiling and laughing
Read more
Date of stay: March 2015
5.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow
Responded Nov 27, 2015
Dear Guest, Thank you so much for your comments. I’m glad you have so many good things to say about our hotel. I apologize for the little things that may detract from your guest experience and assure you that we’re always working to make things even better. When you need us in the future, we’ll be here for you with an always improving experience. Sincerely, Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
actress4christ wrote a review Feb 2015
Rosenberg, Texas
2.0 of 5 bubbles
Let me start by saying our stay was fine to begin with. We checked in with our 2 dogs which they knew we had beforehand. 5 nights later my dog had an accident. I cleaned it with our already dirty towels and they had the nerve to charge us $50!!! Uhm you're pet friendly! Things happen! also they charged us for stained sheets, (sorry I'm a woman!) I'm appalled, after all that they have the nerve to tell us we can't have 2 dogs?? Under 35lbs, after 5 nights when we checked in with them??? Oh and all they do is bark, however we have been woken up by dogs barking the last night of our stay. Also when they cleaned our room, we had medicine and money missing. We will not be treated this way and we are getting our attorneys involved for distress. Run Away as fast as you ca!!!
Read more
Date of stay: February 2015
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RedRoofInn290, General Manager at Red Roof Inn Houston - Brookhollow
Responded Apr 28, 2015
Dear actress4christ, Please accept our apology for your experience during your recent visit. Although your experience wasn't typical of what our guests expect from us, we can certainly understand your disappointment. You can rest assured that we will follow up with our team in order to make corrections on our part.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miller S wrote a review Jan 2015
Houston, Texas
5.0 of 5 bubbles
If you are looking for a hotel that not only offers great, affordable rates but also above average customer service and a staff always willing to go the extra mile to make sure you are accommodated, look no further than this place. I have stayed at hotels that cost much more but offered you much less when it comes to putting the guest first. From the management down to guest services-even housecleaning-this place does an excellent job making sure that you're experience is one that will make you want to return again. The rooms are clean, the people friendly, the location is convenient-whether you are looking for a good restaurant or a short drive into downtown. My only complaint was the weather, but i am sure that if the front desk staff could have changed the forecast for me they would have!!:-). In a time where it seems like common courtesy and good customer service is a lost art, the people at Red Roof Brookhollow do a great job to show you that there are still businesses that put the customer first and assure you that your money is well spent. Would recommend to anyone who is passing through Houston. Thank you Jay, Mary and all the other great people who made my experience very pleasant
Read more
Date of stay: December 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RedRoofInn290, Front Office Manager at Red Roof Inn Houston - Brookhollow
Responded Jan 10, 2015
Dear Miller S, thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service! I will be certain to share this with our staff as positive feedback like yours always encourages us to continuously improve the quality of our services. We are happy to hear you enjoyed your stay with us and we hope to see you in the near future! Thank you again for your amazing review!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessie R asked a question Feb 2016
Are pets permitted?
Answer from Cynthia B
Beaumont, Texas1 contribution3 helpful votes
Yes
Jessie R asked a question Feb 2016
Do you allow pets?
Answer from Jessie R
Do you allow pets?
Answer from RedRoofInn290
Houston, Texas
Hello, Yes we can hold packages as long you have a reservation with the hotel. There is no fee, but please note: " HOLD FOR GUEST" on your package label. Thank you
Lamar wrote a tip Oct 2019
North Houston, Texas2 contributions
5.0 of 5 bubbles
"The rooms on the second floor are peaceful after dealing with Houston traffic!"
Read full review
Jimmy H wrote a tip Aug 2017
Garland, Texas501 contributions109 helpful votes
4.0 of 5 bubbles
"AAA will save you even more! But not neeeded!"
Read full review
Keith W wrote a tip Dec 2016
1 contribution
5.0 of 5 bubbles
"All rooms are clean and offer good views."
Read full review
Camella E wrote a tip Nov 2016
1 contribution
5.0 of 5 bubbles
"The lower floors are more convenient."
Read full review
sandrakharris22 wrote a tip Jul 2016
Houston, Texas3 contributions
5.0 of 5 bubbles
"Higher rooms have less noise, a/c is quiet and none smoking rooms are very nice."
Read full review
Not the right property for you?
There are more places to choose from in the Houston area.
PRICE RANGE
C$95 - C$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn houston, houston red roof inn
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
118
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Red Roof Inn Houston - Brookhollow - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Red Roof Inn Houston - Brookhollow
What are some of the property amenities at Red Roof Inn Houston - Brookhollow?
Some of the more popular amenities offered include free wifi, free parking, and a business centre.
Which room amenities are available at Red Roof Inn Houston - Brookhollow?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn Houston - Brookhollow?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Red Roof Inn Houston - Brookhollow?
Yes, free parking is available to guests.
Are any cleaning services offered at Red Roof Inn Houston - Brookhollow?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Red Roof Inn Houston - Brookhollow?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Red Roof Inn Houston - Brookhollow accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
All Houston HotelsHouston Hotel DealsLast Minute Hotels in HoustonHotels near Red Roof Inn Houston - Brookhollow
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars