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I gave this hotel a very good rating in a previous visit and have to knock it down to a generous 2-star on my recent re-visit. Another reviewer "Rich P" posted about the airport shuttle problem and he is right as it can be. The...More
1 Thank knowmyhotels
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Houston North IntercontinentalResponded 16 October 2017
Thank you for your stay and for taking the time to share your feedback. We sincerely apologize if you found your last visit disappointing, most especially with the experience you had with our shuttle service. Rest assured, your comments have been forwarded to...More
We needed a hotel close to the George Bush Intercontinental because we had an early flight the next morning. Check in/out went flawlessly, clerks were friendly and quick. The room was fresh and quiet even though we went to bed early. clean bed and hot...More
Thank Dean L
Management response:Responded 13 July 2017
I'm glad we fulfilled your need. we want to be that fresh and clean hotel where you can get a good night sleep and be able to get to the airport in a matter of minutes. i will deliver your message to our staff.
On our way back from vacation, we landed in Houston late with our connection flight the next day. Since this hotel offers 24 hour airport shuttle service (20 minutes away), we stayed here. At check-in I asked the lady at the front desk if we...More
1 Thank Rich P
Management response:Responded 24 August 2017
Our hotel do not have or advertise that we are a 24 hour airport shuttle hotel. We have a shuttle van to transport an airline crew that stay at our hotel. we will pick up any guest at the airport based on availability....More
Travelled to Houston for an overnight trip and stayed here. Ended up having to extend my stay and stayed here again since I knew what I was getting.
DirectTV television. WiFi with good speeds. Excellent work desk space for business travellers. Decent sized rooms with...More
Management response:Responded 13 June 2017
Thank you for your comments. Our entire staff strive to ensure our guest total stay is excellent. We look forward to seeing you in the future.
Convenient location right next to I-45 on a relatively low-traffic street. The facilities seem older but like they have been remodeled recently. I don't know if it was because my room was by the stairwell or just bad luck, but I could hear stomping/noise above...More
Management response:Responded 17 May 2017
Thank you for your your response. We will address your concerns and correct the problem immediately.
US$108 - US$142 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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