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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd

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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd
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158 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd
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Showing 154: English reviews
Clifton, Texas
Reviewed 31 July 2016

Our sheets were dirty. There was a blood stain on the bottom sheet. When I pulled the sheets back all the way, I found dirt at the bottom of the sheets as if someone had walked barefoot on the floor picking up dirt on the soles of their feet and then gotten into bed. At 11:00 pm I went down...

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Thank Chihuahua2016
Reviewed 21 July 2016 via mobile

Hair, blood and boogers on bed linens. Stove and fridge not working properly. Manager walking in at 7am on the dot, without uniform on, not ready to greet guests with a welcoming attitude or smile. Hair on towels. Knives dull and pans completely scratched up- The kitchenware needs to be upgraded. The big driver had a terrible attitude. The skinny...

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1Thank AnjiCab
New York City, New York
Reviewed 7 July 2016

we stayed for the weekend and the pool was closed for maintance they never warned us before we booked. so we didn't enjoy the pool and they didn't give us a discount for that. they charge you more because the pool. they don't cleaned or changed the sheets daily. the breakfast was so minimum. so dissapoinment. I don't recommend this...

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1Thank armandezsur
Monroe, Louisiana
Reviewed 29 June 2016

Clean quiet hotel. Great place to stay. Walk to the hospital. Affordable with discount for patients.employees are nice and treat you very well. Several places to eat close by. Food delivery is availble.

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Helpful?
Thank Michael M
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd, responded to this review

Thank you for taking time to comment about your experience. I am glad to see you took advantage of the convenient location and affordable discount. We aim to please our guests with the little things that make a stay memorable. We would love to have another chance to provide you with a better experience at our hotel the next time...

Reviewed 21 June 2016 via mobile

Very good location if you're planning on spending a lot of time at MD Anderson or other areas of the medical center. Also very good if you are going to Minutemaid Park to see the Astros or any other sporting events. However, no where near any restraunts, bed didn't have sheets on it, and the free WiFi was EXTREMELY slow.

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Thank Ian C
Reviewed 20 June 2016

We stayed in a Best Western in Lufkin, Tx that was excellent! Extremely nice, clean rooms. The breakfast was delicious & hot....the whole 9 yards, eggs, gravy, biscuits, waffles,sausage etc. Then, you have the breakfast Extended Stay....a cold muffin! And the price at Extended Stay was more! The rooms look as if they need a really good cleaning. The one...

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Thank Judith J
Huntsville, Alabama
Reviewed 23 April 2016

This hotel is very close to MD Anderson and other hospitals in the medical district. It's a 2 or 3 minute drive or less than 15 minute walk. Free parking. Now for the bad news. We arrived at 10:05 p.m. and the front door was locked despite signs saying that it would be locked at 11 p.m. No one was...

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Thank LadybugTraveler2015
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd, responded to this review

The staff and I read your comments about your stay with us. I was disheartened to read that your experience was not to our company’s high standards. Please accept our apologies. I met with the staff, and we will make sure we are providing each guest with prompt and professional customer service as well as thoroughly inspecting our rooms prior...

Barling, Arkansas
Reviewed 15 April 2016

Stayed here only due to not knowing the area and needing to be very close to MD Anderson. This facility is right across a drainage canal from MD Andersons' Mays Clinic (Women's Breast Center). walk over bridge of canal on Bretner and your right there. Very handy and priced good for MD Anderson Patients. I would not say the hotel...

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Helpful?
Thank Shawn R
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd, responded to this review

Your review for our hotel was recently brought to my attention. I appreciate your comments about our staff; however, I sincerely apologize for the cleanliness issues you experienced. I met with the staff, and we will make sure we are implementing deep cleaning procedures as well as reviewing our room inspection procedures to ensure that our hotel meets our company’s...

AUSTIN
Reviewed 12 April 2016 via mobile

The location at Braiswood and Fannin is convenient. Close enough to to walk to most locations in the Medical Center if you are mobile and there is shuttle that will get you closer if you are not. Rooms are clean when you arrive but there is an extra charge if you want it cleaned while you are there. As noted...

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Thank AuxTx
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will work with our staff to make sure we are responding to guest needs in a timely manner. Still, I am glad to read that you had a positive...

Owensboro, Kentucky
Reviewed 11 April 2016

Although close (walking distance) to MD Anderson Cancer Center, it was difficult at times to find anyone who could help us at the front desk. The hotel rooms are smaller than the average room, but they were clean. Parking is free and they do have a shuttle to take you back and forth to the different hospital buildings.

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Helpful?
Thank Steve B
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the service issues you experienced. I will make sure we are responding to guest needs in a timely manner. We are sorry for this issue, but are glad to read that we were able to accommodate your needs with our...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd

Address: 1301 Braeswood Blvd, Houston, TX 77030-4601 (Formerly Extended Stay Deluxe - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $123 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Extended Stay Deluxe Houston-Medical Center Braeswood Hotel Houston
Houston Extended Stay
Extended Stay Houston
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel!”
 of 5 bubbles deejaye75, 9 Mar 2017 | Read review
“Avoid this hotel and you will do well”
 of 5 bubbles N4154DUjamesm, 9 Mar 2017 | Read review
“Top floor is quieter. All rooms are layer out the same.”
 of 5 bubbles Battn21, 1 Jan 2017 | Read review
“Get a room facing the parking lot not street where we heard a helicopter land at midnight!”
 of 5 bubbles benaym345, 20 Aug 2016 | Read review
“Check your room and bed upon arrival.”
 of 5 bubbles Chihuahua2016, 31 Jul 2016 | Read review
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