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Holiday Inn Express Hotel & Suites Houston/Kingwood

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Holiday Inn Express Hotel & Suites Houston\/Kingwood
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88 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Philadelphia, Pennsylvania
Reviewed 25 October 2016

The main areas of the hotel had been recently renovated and were nice and clean. The rooms themselves were in a bit of desire. Breakfast area was nice, had eggs with cheese. Standard holiday inn experience. Cheap and worth the price of admission.

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Helpful?
Thank Mike B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Mike B, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the newly renovated facilities, the cleanliness of the hotel, and the breakfast served. Your comments are important to the success of our organization,...

Houston, Texas, United States
Reviewed 16 September 2016

I stayed in this hotel on Sep 13, 2016. When I checked in, the staff in the front desk was so unfriendly and rude. No greetings, no smiles, no welcome bags, no apologize after 15min long waiting time. He even let a patron cut off the waiting line. The evaluator was down. The room I booked was a king bed,...

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Helpful?
Thank Qiwei L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Qiwei L, First of all, thank you very much for your recent stay at our hotel. We are very sorry to see you did not enjoy your overall experience with us. We have sent you a private message to discuss your concern further. Sincerely, Dianne L. Case Manager IHGService

Corpus Christi, Texas
Reviewed 16 September 2016 via mobile

Not a bad hotel but when they renovated I think they just painted and hung lights. While the rooms are not ugly, they are older and a little run down. I would stay again even with family. Just needs facility upgrades

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Helpful?
Thank Scott C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Scott C, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Houston Kingwood, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the property being dated. We will look into this concern. We take all reviews positive and...

Reviewed 1 September 2016 via mobile

As an IHG Rewards Club Member, I used my points I had collected for my at the Holiday Inn Express in Kingwood! Just right off Highway 59, the hotel is very convenient! Denny's is just next door and they just the friendliest staff ever! Our check in was fast and the evening clerk was friendly! The handicapped bathroom had extra...

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Helpful?
Thank Cbjackson
Murfreesboro, Tennessee
Reviewed 9 August 2016

Upon arrival I was told that I would be placed in a different room than what I requested upon booking months prior. The hotel was very outdated and there was trash overflowing outside the front entrance. On some days clean towels were not available. The room was very dark and gloomy. The staff were nice enough but that didn't help...

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Helpful?
Thank T5843ZIvictoriar
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear T5843ZIvictoriar, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry if you found the hotel dated and the room received to be gloomy. These situations are definitely...

texas
Reviewed 16 July 2016

front desk staff was friendly but that was the highlight. The hotel looks very dated even though it is not really all that old. dark carpet, paint and furnishings looked drab. Dark counters in the bathroom. The plastic tub looked a bit dirty. May not have been but that type of tub is difficult to clean. the bed was comfortable....

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Helpful?
Thank astrosfan08
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear astrosfan08, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. We appreciate your positive feedback on the great service received from our Front Desk. However, it is regrettable that your found the hotel old and if your...

Reviewed 10 July 2016 via mobile

Stayed here with some friends 7/9-7/10 and Josh was there to accommodate our needs. He really did go above and beyond. Definitely coming back to this location, or a different Holiday Inn Express in the future!

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Thank Karina F
San Francisco, California
Reviewed 2 July 2016 via mobile

Our flight from Houston to Nashville TN was cancelled due to severe weather so we booked one night at Holiday Inn, room 223 7min away from the airport we enjoyed our staying at this place they have complimentary breakfast and nice swimming pool cool hotel to stay at excellent service also they have a shuttle to the airport don't need...

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Thank RLNA M
buna,texas
Reviewed 11 June 2016 via mobile

Well not a bad place to stay. We had a problem with our ac. We came to Kingwood for a powerlifting meet. So when we got back to the hotel & the ac didn't work I was upset. Solomon at the front desk went out of his way to help us. Found us another room went got us a bed...

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Helpful?
Thank joe308
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear satisfied guest, Thank you so much for sharing your comments about the level of service you received while visiting with us. We are always striving to make our service shine through. Thanks again for letting us know we are heading in the right direction. Twanda Thibodeaux General Manager

Reviewed 4 June 2016

I stayed for one night in this hotel. In terms of room and amenities, it is quite average hotel, but this is something that you can expect given the price. Location is excellent on the Highway 59, just north to Houston airport. Room is spacious, quiet, but perhaps needs a bit an upgrade here and there. Breakfast is free, but...

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Helpful?
Thank Chris S
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear valued guest, Thank you so much for your review of our hotel and staff. We are ever striving to be the hotel that guests love and when we see your review it lets us know we are headed in the right direction. Thanks again for allowing us to host your stay and we look forward to being at your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites Kingwood is the place to stay for guests in Northeast Houston or those traveling into East Texas. Located US 59N, just 7 miles north of Houston's George Bush Intercontinental Airport (IAH) in the upscale Kingwood community, Holiday Inn Express Hotel & Suites Kingwood serves the communities and businesses of Kingwood, Atascocita, Humble, Porter, New Caney, Splendora, and Cleveland. The Holiday Inn Express Hotel & Suites Kingwood is a 3 story interior corridor hotel with beautifully appointed guest rooms. Currently under a million dollar renovation. Let our friendly staff welcome you to Kingwood! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Houston/Kingwood

Address: 22675 Highway 59 N, Houston, TX 77339-4406
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $108 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston/Kingwood 2.5*
Number of rooms: 73
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Also Known As:
Holiday Inn Express Hotel And Suites Houston/Kingwood
Holiday Inn Kingwood
Kingwood Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Houston/Kingwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unfriendly staff”
 of 5 bubbles QiweiL, 16 Sep 2016 | Read review
“You'd want a room in the back, although it's pretty quiet on either side.”
 of 5 bubbles stevej2001, 4 Jan 2016 | Read review
“Read all reviews, I do not understand the good ones at all. No way are they true.”
 of 5 bubbles bjwalter555, 24 Aug 2015 | Read review
“Room facing towards the pool”
 of 5 bubbles Nissins, 9 Aug 2015 | Read review
“I prefer the west side that faces the pool and grassy area, the east side is just as quiet.”
 of 5 bubbles HankTheDog1, 16 Dec 2014 | Read review
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