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BEST WESTERN PLUS Downtown Inn & Suites

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#18 of 500 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Downtown Inn & Suites
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393 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Reviewed 3 weeks ago via mobile

From the minute we arrived staff was so sweet and everything was top notch. Rooms are so spacious. Nicer than many higher rated hotels. Staff goes out of their way. Shuttle service great. Dina took great care of us and the Manager was so helpful. We didn't have anything to even mention as a complaint or issue with our visit....

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Thank Cathi D
Bristol, United Kingdom
Reviewed 4 weeks ago

I had a 2-night stay here in January after an international flight from the UK. The location is not particularly great when arriving at night, but did look a little better during the day/ The room I had was spacious and clean with coffee-making facilities and a microwave. There are also several microwaves for guest use in the breakfast area....

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Thank abonae
Reviewed 20 January 2017

I needed a suite for comfort and the convenience to do my data entry and paperwork. I needed piece and quiet for that and I received it. I enjoyed my stay and use of the facilities. All staff were wonderful and eager to please. I highly recommend this location. A ten minute walk to downtown Houston without the traffic and...

Review collected in partnership with Best Western
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Thank 340cheryles
Austin, Texas
Reviewed 17 January 2017 via mobile

Free secured, parking and continental breakfast. Breakfast featured a nice selection of eggs, waffles, sausage, yogurt, cereal, fruit, etc. Uber rides to main downtown attractions were only $6 from the hotel. Security guard was very friendly and front desk staff fairly nice. Our room was clean with a comfortable mattress and the hotel was quiet. It was too cold to...

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Thank Cyrus2014
Reviewed 11 December 2016

This is an excellent Hotel, Great Staff, Clean, Excellent Breakfast; only draw back is bridge construction between Hotel and Downtown but staff can give alternate directions and shuttle also works well.

Review collected in partnership with Best Western
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Thank P273YYdavidc
Philippines
Reviewed 10 December 2016

A small and comfortable motel style hotel with good facilities and excellent staff. Wifi in the room is good and shuttle service to the city center makes it easy to go around. Breakfast options are limited and absence of In-house Lunch and dinner facility is a minus for International guests.

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Thank HARI_2068
Reviewed 10 December 2016 via mobile

After back to back at Marriott properties - the reception at this hotel was bit of dampner - very clinical- but rooms (stayed at - seemingly refurbished 4th floor) were revelation. Huge & neat rooms (it's downtown property), unlike any bestwestern I knew of!! Keurig coffee machine with 4 flavors- spiced tea was calming, milano cookies. Full bouquet of HD...

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Thank Sudhanshu B
New York City, New York
Reviewed 7 December 2016

I travel to Houston regularly (at least twice a month) and always stay at this hotel which is clean, convenient, and well managed. Jo at the front desk goes out of the way to make you feel welcome and well taken care of and you feel more like you are at home away from home. The friendliest front desk person...

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Thank PeteZB
Boise, United States
Reviewed 6 December 2016

This property is just outside and a short walking distance from downtown Houston. Free and secure parking, good internet, pool, hot tub and workout equipment. Jo goes out of her way to greet me every morning for the last two years. She even calls me if I walk to work before the shuttle driver is available, to make sure I...

Review collected in partnership with Best Western
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Thank Steve M
Reviewed 6 December 2016

Jo at the front desk is great. She greets everyone with a smile and goes out of the way to makes you feel welcome. I've been staying here for a while and she never fails to ask me about my family. Everyone at this location is great, friendly and nice but seeing Jo in the mornings all makes me smile.

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Thank Mary Jo M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 

Additional Information about BEST WESTERN PLUS Downtown Inn & Suites

Address: 915 W Dallas St, Houston, TX 77019-4739
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $181 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Downtown Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Best Western, Booking.com and Travelocity so you can book your BEST WESTERN PLUS Downtown Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western
Hotel Style:
#6 Business Hotel in Houston
#12 Family Hotel in Houston
#15 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Downtown Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Downtown Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better”
 of 5 bubbles HARI_2068, 10 Dec 2016 | Read review
“Room 421 was quiet and on the highest floor with one single sunny window facing south.”
 of 5 bubbles JasStorrs_CT, 23 Nov 2016 | Read review
“find another hotel”
 of 5 bubbles cshop4068, 22 Jun 2016 | Read review
“My room was on the first floor, we did have people overhead that I heard so if you're a light sleeper, perhaps a higher floor.”
 of 5 bubbles debcingib2016, 6 Apr 2016 | Read review
“Rooms on upper floors tend to be a little quieter.”
 of 5 bubbles tomgO275YL, 23 Jan 2016 | Read review
5 of 5