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Best Western Plus Northwest Inn & Suites

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Traveller (11)
Room & Suite (6)
Dining (2)
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Overview
  • Excellent41%
  • Very good39%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Offers from Best Western Plus Northwest Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Northwest Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (168)
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4
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63
53
19
9
4
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All reviewsceiling fanstaff was friendly and helpfulfront desk clerklarge roomwi fistay there againrooms are cleaneasy accessgreat roomnice hotelnice staybusiness tripfree breakfastmicrowavehallwayfreewaycereal
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21 - 25 of 148 reviews
Reviewed 20 July 2017

some reason the elevator has to be shut down, even thought it is in the part of the hotel and is serviceable. all would have been great other than that. they should have at least offered a reduction in rate. I had 3 bags and...More

Review collected in partnership with Best Western
Thank vearlw
Response from Sawan P, Manager at Best Western Plus Northwest Inn & SuitesResponded 2 August 2017

Dear Vearl, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

Reviewed 18 July 2017

The beds were very comfortable.The room was very roomy. The hotel was very quiet. The front desk staff was very considerate and helpful. There was some renovation going on, but it didn't disturb us at all. The price was great!More

Review collected in partnership with Best Western
Thank alicedQ4437JU
Response from Sawan P, General Manager at Best Western Plus Northwest Inn & SuitesResponded 20 July 2017

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More

Reviewed 11 July 2017

The rooms/lobby are both gorgeous, however th staff is very unprofessional and untrained on BW procedures and standards. Security sat in a chair out front most of his shift,the night auditor was asleep in a chair at the front desk.I actually had to knock on...More

Review collected in partnership with Best Western
Thank 239trinab
Reviewed 7 June 2017

The staff at this hotel are great, but the hotel is being remodeled and the road in front of the hotel is under construction. It is very difficult to get into and out of this hotel because the on and off ramps are closed for...More

Review collected in partnership with Best Western
Thank Mark N
Response from Sawan P, Manager at Best Western Plus Northwest Inn & SuitesResponded 13 June 2017

Hi Guest, we are sorry to hear that you had a troubling experience during your stay with us. We try our absolute best to satisfy all of our guests' needs and concerns. Unfortunately, we were unable to meet our guest satisfaction standards during your stay...More

Reviewed 18 March 2017 via mobile

Clean, spacious, very comfortable room and bed and really quiet despite location. Breakfast just about ok ie standard. But it's right in the middle of the 290 road works. Google maps got lost! Overall good value and the pros outweigh the cons.More

Thank Tim M
Response from Sawan P, Manager at Best Western Plus Northwest Inn & SuitesResponded 24 March 2017

Hi Tim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$76 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Best Value Hotel in Houston
#91 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Best Value Hotel in Houston
#91 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (6)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Second floor with backside from highway."
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"3rd floor rooms are quieter"
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"Avoid the fourth floor."
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"Stay away from the conference room"
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