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Best Western Plus Northwest Inn & Suites

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Traveller (11)
Room & Suite (6)
Dining (2)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Additional information
Offers from Best Western Plus Northwest Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Northwest Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (173)
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65
53
21
9
4
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All reviewsceiling fanstaff was friendly and helpfulfront desk clerklarge roomwi fistay there againrooms are cleaneasy accessgreat roomnice hotelnice staybusiness tripfree breakfastmicrowavehallwayfreewaycereal
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31 - 35 of 152 reviews
Reviewed March 12, 2017

This Best Western was clean and friendly. Breakfast was good quality with enough variety for everyone. Good coffee too. Room was immaculate with lots of appliance and a fridge. Front desk staff was very helpful with directions as we were new to Houston.More

Review collected in partnership with Best Western
Thank prettypat_9
Response from Sawan P, Manager at Best Western Plus Northwest Inn & SuitesResponded March 24, 2017

Hi Pat, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed February 19, 2017

It looks like they put a fresh coat of paint on an old motel. It's not really up to the Best Western Plus standard. They did seem to have bought new mattresses. The bed was great. Nice new furniture too. However, the door came off...More

Thank wtxtraveler
Response from Sawan P, Front Office Manager at Best Western Plus Northwest Inn & SuitesResponded February 22, 2017

Hi Wtxtraveler, we are sorry to hear that you had a troubling experience during your stay with us. We try our absolute best to satisfy all of our guests' needs and concerns. Unfortunately, we were unable to meet our guest satisfaction standards during your stay...More

Reviewed February 8, 2017

Beautiful hotel, the side of town that it's on is horrible. I wish them the best of luck with their business there, all of the construction is ridiculous. Great breakfast set up, rooms are beautifully decorated.

Review collected in partnership with Best Western
Thank Nichelle L
Response from Sawan P, Front Office Manager at Best Western Plus Northwest Inn & SuitesResponded February 22, 2017

Dear Nichelle, thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Reviewed January 22, 2017

Very nice hotel with nice rooms. They need new pillows. The elevator was a little sketchy. Was able to order food in from room service and that was great. Getting to the hotel was difficult but that was due to road construction

Review collected in partnership with Best Western
Thank karenrR7520TT
Response from Sawan P, Front Office Manager at Best Western Plus Northwest Inn & SuitesResponded February 22, 2017

Dear Karen, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Reviewed January 19, 2017

Bathroom lightning fixtures had bulbs out and the hot water came out brown. Roomwas somewhat modern however old fridge Breakfast service was fair to poor with cold eggs under heat lamp Outside road construction made it hard to enter and exit hotelMore

Review collected in partnership with Best Western
Thank pmaione
Response from Hasu p, Front Office Manager at Best Western Plus Northwest Inn & SuitesResponded January 24, 2017

We are very sorry for the issues you had with your stay. All the issue regards to inside of the hotel have been corrected, but outside construction is beyond our control. Again we are very sorry that we could not meet as per your expectation....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$83 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (6)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Second floor with backside from highway."
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"3rd floor rooms are quieter"
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"Avoid the fourth floor."
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"Stay away from the conference room"
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