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Royal Sonesta Houston Galleria

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#15 of 501 Hotels in Houston
Certificate of Excellence
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Royal Sonesta Houston Galleria
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968 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Sonesta Houston Galleria
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Showing 884: English reviews
Reviewed 29 October 2016

I traveled to Houston for business. The conference I was attending was held at this hotel. Therefore, that is where I stayed. It was a nice enough hotel--slightly above average, but the service was amazing! Milton in the concierge level was awesome. He was so nice and accommodating. He took good care of us and was always smiling and happy.

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Helpful?
Thank Prncss1974
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Prncss1974, Given our expansive meeting and event space, we have the pleasure of hosting all kinds of events from launch parties to weddings and board meetings to annual conferences and conventions. We were delighted to welcome you and your fellow-attendees, and we can’t thank you enough for the wonderful comments regarding the genuine hospitality of our Royal Sonesta colleagues....

Portland, Oregon
Reviewed 28 October 2016

The location is near the Galleria, which is nice, but a half hour drive in traffic from downtown Houston, where the conference I was attending was at. The good news on the location is that it was far less busy in this area so the lobby remained chill and not overcrowded, plus reasonable lines for the hotel restaurant and coffee...

Review collected in partnership with this hotel
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Thank elizarline
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear elizarline, As you have highlighted, Houston is a sprawling city with many neighborhoods serving as key destinations including the downtown area, the Museum District, the Medical Center, and of course our very own Galleria neighborhood. We are elated that you enjoyed yourself with us and thank you for the magnificent review. We regret that you caught a bit of...

denver
Reviewed 28 October 2016

I really liked this hotel. The staff was very friendly and helpful, the room was very clean, and the bed was very comfortable. The food and service was good. Some restaurants were within walking distance.

Review collected in partnership with this hotel
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Thank karen c
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Karen, What a treat it was to discover your review! We are thrilled you enjoyed your time with us and we hope you can join us again one day soon. Yours in Hospitality, Arvin Missick Director of Operations

Frederick, Maryland
Reviewed 28 October 2016

The hotel is a 10 min walk from the Galleria and a number of places to eat. The hotel itself has a very nice restaurant and I had one of my better dinners there. Breakfast is nice and the breakfast bar (if you choose that) is about what you would expect. Service, however, in the restaurant, front desk, and throughout...

Review collected in partnership with this hotel
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Thank kevin_greenlees
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear kevin_greenlees, Houston is a city rich in culinary treasures and we are delighted to learn that you enjoyed sampling the options in our Galleria neighborhood, as well as those at our very own ARA Restaurant, which features steaks and fresh produce from local suppliers including the highly regarded 44 Farms. We are delighted to learn that your service experience...

Tulsa, Oklahoma
Reviewed 27 October 2016 via mobile

Royal Sonesta is just a lovely hotel. Clean, elegant design without being over the top. During my 3-day stay, I tried all of the restaurants and room service. The main restaurant was good but pretty much what you would expect from a hotel restaurant. The staff was over-the-top helpful. Absolutely perfect customer service.

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Thank Leigh M
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Leigh, We were so fortunate to welcome you and we thank you for sharing your feedback. We are thrilled that you experienced so much of the hotel, from ARA Restaurant to PJ’s coffee and beyond, and we are elated that you found everything to be so consistently enjoyable. We thank you for the wonderful review and invite you to...

Seattle, Washington
Reviewed 24 October 2016

I was attending the Gracehopper Conference and chose the Royal Sonesta as my hotel. This was my first experience with this hotel and it exceeded my expectations.At check in, I had inadvertently chosen check-in/check-out that were a day out from my arrival. Arvin the Hotel Manager was amazing with finding a room for me and correcting my checkin/checkout dates. The...

Review collected in partnership with Sonesta
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Thank 889keshah
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear 889keshah, We are thrilled you explored a new hotel on your recent visit to Houston and we thank you for sharing such a lovely review. I was delighted to assist in confirming your reservation and I’m elated to read that the Club Lounge was the perfect fit; Milton is a gem, and I was certain you would enjoy his...

Reviewed 20 October 2016

Club Lounge access is worth the investment if you're at the hotel for multiple days. Great service by Milton if he's available! Breakfast in the morning, snacks and beverages in the evening. Great way to feel productive and comfortable away from home.

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Helpful?
Thank Courtney K
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings Courtney, Milton was delighted to welcome you to the Club Lounge and we are thrilled to read that he made your time there so special. We thank you for the wonderful review and we look forward to serving as your home-away-from-home the next time your travels bring you to Houston. Yours in Hospitality, Arvin Missick Director of Operations

Reviewed 13 October 2016 via mobile

Came here for business meeting. Very attentive staff during meeting. Food is delicious and in a beautiful display. MeetingRooms are spacious and comfortable. Sleeping rooms are also spacious with a large bathroom, couch and desk. There are even lights on the floor that illuminate if you have to get up in the middle of the night. Large flat screen tv...

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Thank CMX4114
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear CMX4114, We miss you already and hope you will have a chance to visit again soon. It was a pleasure to welcome you and your fellow attendees to the conference and we hope your meetings were a great success. We are thrilled that our guest rooms served as the perfect retreat after a busy day and we regret that...

Conroe
Reviewed 8 October 2016

Greeting by staff very professionally and quickly. We're here for a company function. Very nice hotel. Valet parking for overnight a little high. Room very nice. Comfortable bed and even though right next to freeway, very quite.

Review collected in partnership with this hotel
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Thank Debra H
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Debra, We were thrilled to welcome you and your colleagues to Houston and we hope your function was a grand success. We appreciate your wonderful comments regarding our Royal Sonesta colleagues and we are pleased to read that they made you feel so welcome. After a full day of events, a great night’s sleep is just what you need...

Whitefish, Montana, USA
Reviewed 4 October 2016

Stayed a week for hubby's business. Rooms were well appointed, and well serviced. Problems were addressed quickly. Bar staff was a delight and food was surprisingly good at the bar. Shuttle service was hard to obtain though and would have made a great difference for shopping, etc.

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Thank Pampemt
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Pampemt, Greetings from Houston. We are thrilled you were able to accompany your husband on his recent visit with us and we are delighted that you felt so at home while he was attending to business. We have shared your comments with our team at the bar, and apologize if the complimentary shuttle was in high demand, but hope...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Casual sophistication with modern appeal are what you’ll find at the Royal Sonesta Houston Galleria. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at the Royal Sonesta Houston Galleria hotel. ... more   less 

Additional Information about Royal Sonesta Houston Galleria

Address: 2222 West Loop S, Houston, TX 77027-3502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $169 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Houston Galleria 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelsforEveryone, Sabre Hospitality Solutions, Travelocity, Priceline and Jetsetter so you can book your Royal Sonesta Houston Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#9 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#48 Family Hotel in Houston
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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