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Quality Suites Bush/IAH Airport West

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71 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Sioux Falls, South Dakota
Reviewed 2 weeks ago

I just completed four nights at this hotel, and it is my worst hotel experience ever. This is after 500+ nights in the last ten years. Room was dirty upon arrival. Turned on the TV, did not work. I asked the front desk, and only offered to let me switch rooms (once he finally showed up to the desk). Since...

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Helpful?
Thank fallguy75
mexico d.f.
HOTEL’S FAVOURITE REVIEW
Reviewed 25 June 2016

Nice hotel comfy, I was travelin with 2 friends and they gave me a suite 2 queen beds and a sleeping couch. Breakfast with waffles , egg and meat patties cereal,fruit, pastries. Airport shuttle has a schedule from 6 am till midnight, you have to book your ride. All the staff are so corteous-!

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Helpful?
1Thank bekkynet
About Hotel's Favourite Review
Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing your guest experience we are happy that you enjoyed your stay and we look forward to seeing you on your next trip to Houston, Texas

A TripAdvisor Member
Level Contributor
13 reviews
7 hotel reviews
3 helpful votes
Reviewed 20 February 2017 via mobile

Called for shuttle at midnight and driver just left for night. Took taxi for $25. I thought i read it was a couple miles from airport but was over 10 minutes drive at freeway speed. Friendly front desk staff. Room was spacious and bed was comfortable. Fan was noisy but room got too warm without it somissed a bit of...

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Thank A TripAdvisor Member
Fremont, California
Reviewed 20 December 2016

We flew into IAH to cruise out of Galveston the next day. My wife and I arrived at the airport and called the hotel for the courtesy shuttle. The gentleman who answered the phone said the shuttle could take 45 minutes to arrive. The shuttle actually arrived in about 25 minutes which was great. The shuttle driver was a very...

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Helpful?
Thank ddtucka
Boulder, Colorado
Reviewed 25 November 2016

The room air conditioner was erratically noisy and left a puddle on the carpet in front of it – right where I had to step in it, barefoot from the bed. Minimal TV channel selection, but 2 flat screen TVs. The WiFi was connection quite slow and required signing in again every time. These negatives are trivial compared to Housekeeping...

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Helpful?
Thank Pat M
Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank You very much for your candid review of your recent stay at our hotel. I would first like to personally apologize for any inconvenience you may have experienced while staying with us. We are working everyday to make our guests stay as satisfactory as can be. Your feedback is extremely valuable to us, as we strive to improve with...

Puerto Vallarta, Mexico
Reviewed 10 October 2016

Easy to find and close to the airport. Rooms were large and clean and the service at the front desk was fine. Finding a restaurant close by was a 20 minute drive....if you don´t want fast food, but overall ok.

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Helpful?
Thank Phil W
Nairobi, Nairobi, Kenya
Reviewed 17 June 2016 via mobile

Stayed an overnight here. They have a very convenient shuttle service from IAH, check in is straight forward the staff are extremely polite and friendly. Rooms (read suites) are clean and big although they do have a quirky layout, still quite comfortable. Very few Tv channels was my only gripe here. Otherwise great place and good value.

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Helpful?
Thank Prital N
Nagoya, Japan
Reviewed 7 June 2016

I went to go to hotel by Taxi($22),Because I arrived the hotel at midnight 1AM. Of cause, This hotel has the shattle from IAH. But final shattle is 23:40 This room has 1bed and living. Clean and comfotable. このホテルにはシャトルがあるのですが最終23:40でした。 私の到着が夜中の1時だったためタクシーで向かいました。 10分ほどで$22でした。 部屋は綺麗で広くベッドルームとリビングが分かれていて大変よかったです!

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Thank maedu61
Reviewed 1 June 2016

These five stars are really due to my interaction with John at the front desk. For background: I was traveling from Boston to Austin with a connection in Houston. This Memorial Day weekend, my connection to Austin was cancelled as a result of thunderstorms in the Houston area, and I was stranded in Houston until the next day. United Airlines...

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1Thank Rohan J
San Juan, Puerto Rico
Reviewed 3 May 2016

The hotel is clean, but a little distant. They also aren't clear about when their airport shuttle service runs. It was too earlier for them to take us to the airport, but they did pick us up. Beds are far too hard.

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Helpful?
Thank willcamjr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Suites Bush/IAH Airport West

Address: 15321 Vantage Pkwy E, Houston, TX 77032
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $86 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Bush/IAH Airport West 2.5*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Bush/IAH Airport West staff and other travellers.
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Questions? Get answers from Quality Suites Bush/IAH Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles TerrySfdl, 16 Mar 2016 | Read review
“Stay away from Travelliance”
 of 5 bubbles pf313, 30 Jan 2016 | Read review
“Dont know much. But seems all rooms much be good.”
 of 5 bubbles fprabu, 22 Jan 2015 | Read review
“Get a room on the first floor. MAYBE your free wifi will work! Good Luck!”
 of 5 bubbles HaroldC7, 10 Jan 2015 | Read review
“Very nice two room suites -- With real rooms, not just partitions”
 of 5 bubbles HansS642, 15 Sep 2014 | Read review
5 of 5